Designing employee performance evaluation model in Isfahan municipality: an interorganizational experience
International Journal of Productivity and Performance Management
ISSN: 1741-0401
Article publication date: 20 October 2021
Issue publication date: 24 June 2022
Abstract
Purpose
This study aimed at developing and testing a model to evaluate employee performance in Isfahan municipality.
Design/methodology/approach
A mixed-method design is applied in this study. To extract the model, a semi-structured interview based on the thematic analysis approach was employed. The qualitative data were obtained using a researcher-made questionnaire from a sample of 12 municipal experts selected based on purposive sampling. In the quantitative phase, the sample consisted of 76 managers and interim managers. The validity of the questionnaire was determined by the content validity index, while the structural validity was tested based on structural equation modeling using SmartPLS software. The reliability of the questionnaire was confirmed using Cronbach's alpha and composite reliability indices.
Findings
The factors obtained in the qualitative model included performance evaluation criteria, the desired time interval for performance evaluation, results announcement, performance evaluation approach, performance evaluation method and evaluator-related variables. There should have been an agreement between evaluators and those who were evaluated in all components of the model. In the quantitative section, performance evaluation criteria, evaluators, the evaluation method and time interval were confirmed with coefficients of 0.871, 0.815, 0.646 and 0.615, respectively.
Practical implications
The novelty of this study is that it uses a mixed-method research approach to extract a performance evaluation model that is specific to the Isfahan municipality.
Originality/value
The novelty of this study is that it uses a mixed-method research approach to extract a performance evaluation model that is specific to the Isfahan municipality.
Keywords
Acknowledgements
This article wouldn’t have been possible without Isfahan municipality support and cooperation. The authors are really thankful for gentle helps.
Citation
Hassanpour, N., Shaemi Barzoki, A., Moshref Javadi, M.H. and Safari, A. (2022), "Designing employee performance evaluation model in Isfahan municipality: an interorganizational experience", International Journal of Productivity and Performance Management, Vol. 71 No. 6, pp. 2558-2581. https://doi.org/10.1108/IJPPM-08-2020-0411
Publisher
:Emerald Publishing Limited
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