A competitiveness measurement system of Brazilian start-ups

Abstract

Purpose

The purpose of this paper is to propose a competitiveness measurement system for start-ups considering multiple critical success factors.

Design/methodology/approach

The methodological approach uses concepts from key performance indicators (KPIs) and multi-criteria decision analysis (MCDA) based on the fuzzy AHP (FAHP) methodology to weight the criteria related to fundamental points of view (FPVs) and critical success factors (CSFs).

Findings

Data collection was performed with 21 specialists and 28 start-ups, which returned the weights and performance of CSFs and FPVs related to the start-ups’ competitiveness. The results show only one start-up had a highly competitive global performance. In addition, all start-ups showed low competitiveness related to industry 4.0 technologies.

Originality/value

The article collaborates with existing research as a starting point for discussions on the subject, considering that previous research did not address the measurement of the start-ups’ competitiveness level through multiple factors, as developed in this article. In addition, we provide decision-makers and other stakeholders in the start-up ecosystem with a robust measurement system to assess business competitiveness and diagnose the company’s situation.

Citation

Silva Júnior, C.R., Siluk, J.C.M., Neuenfeldt Júnior, A., Francescatto, M. and Michelin, C. (2023), "A competitiveness measurement system of Brazilian start-ups", International Journal of Productivity and Performance Management, Vol. 72 No. 10, pp. 2919-2948. https://doi.org/10.1108/IJPPM-02-2022-0098