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Key supply chain strategies for post-COVID-19 recovery: evidence from an Indian smart furniture industry

Sandeep Sachan (Department of Mechanical Engineering, CT University, Ludhiana, India)
Vimal Kumar (Department of Information Management, Chaoyang University of Technology, Taichung, Taiwan)
Sachit Vardhan (Department of Mechanical Engineering, CT University, Ludhiana, India)
Ankesh Mittal (Department of Mechanical Engineering, Asra College of Engineering and Technology, Sangrur, India)
Pratima Verma (Department of Strategic Management, Indian Institute of Management Kozhikode, Kozhikode, India)
Surajit Bag (Department of Marketing Management, Institute of Management Technology, Ghaziabad, India)

International Journal of Emerging Markets

ISSN: 1746-8809

Article publication date: 4 November 2022

Issue publication date: 2 June 2023

554

Abstract

Purpose

Smart furniture is an essential part of research that has been designed to best complement easy and safe human interaction. The purpose of smart furniture is to save the space of the house and make the products unique, awesome and safe, functional, strong and also make it works better so the people can live better with it. This research aims to explore the key supply chain strategies implemented by the Indian smart furniture industry to reduce the impact of a post-COVID-19 pandemic.

Design/methodology/approach

This work utilized a case study and conducted semi-structured interviews with the top leadership of the smart furniture manufacturing industry to explore key supply chain strategies to reduce the influence of the post-COVID-19 pandemic. Additionally, key supply chain strategies have been analyzed using a multi-criteria decision-making technique known as grey relational analysis (GRA) to determine their ranking significance in the smart furniture industry.

Findings

The results of this study discovered that “Inventory-Categorization” is essential in ensuring business continuity during the COVID-19 pandemic and helps reduce the amount of stock they have on hand. It enhanced the opportunity for employees to properly focus on their work and an opportunity for better work-life balance. The results of the study can also help supply chain stakeholders in their establishment of critical strategies.

Research limitations/implications

The implications of this research work help the Indian furniture industry to make supply chain investment decisions that benefit the organization to sustain itself.

Originality/value

This is the first study to explore key supply chain strategies for the post-COVID-19 era. This work will assist managers and practitioners in helping the organization decide which supply chain strategies are more critical to the betterment of the organization.

Keywords

Acknowledgements

The authors would like to thank the two anonymous reviewers, Associate Editor, and Editor-in-Chief for their valuable comments and suggestions that helped to improve the manuscript.

Funding: The authors received no financial support for the research, authorship and/or publication of this article.

Declaration of conflicting interests: The authors declared no potential conflicts of interest with respect to the research, authorship and/or publication of this article.

Citation

Sachan, S., Kumar, V., Vardhan, S., Mittal, A., Verma, P. and Bag, S. (2023), "Key supply chain strategies for post-COVID-19 recovery: evidence from an Indian smart furniture industry", International Journal of Emerging Markets, Vol. 18 No. 6, pp. 1378-1396. https://doi.org/10.1108/IJOEM-12-2021-1926

Publisher

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Emerald Publishing Limited

Copyright © 2022, Emerald Publishing Limited

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