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The perception of COVID-19 and avoidance behavior in Turkey: the role of income level, gender and education

Amir A. Abdulmuhsin (Department of Management Information Systems, College of Administration and Economics, University of Mosul, Mosul, Iraq)
Bekir Değirmenci (Adiyaman University, Adiyaman, Turkey)
İbrahim Halil Efendi̇oğlu (Gaziantep University, Gaziantep, Turkey)
Yakup Durmaz (Hasan Kalyoncu University, Gaziantep, Turkey)

International Journal of Emerging Markets

ISSN: 1746-8809

Article publication date: 18 March 2021

Issue publication date: 1 December 2022

1084

Abstract

Purpose

This study aims to reveal both the effect of the perception of COVID-19 on avoidance behaviors and the mediating role of the perception of personal control in this relationship. COVID-19 emerged in December 2019 and since then, it has spread globally in a short period and has affected people socially, economically and culturally.

Design/methodology/approach

The data for the research was collected from 418 participants during COVID-19, through online questionnaires. The obtained data were analyzed through AMOS and SPSS software using structural equation modeling.

Findings

The research results show that some perceptions of COVID-19 affect avoidance behavior and that personal control has a mediating role. It has also been found that gender plays a moderating role in the relationship between COVID-19 and avoidance behavior. It has been found that women are especially more sensitive compared to men in perceiving COVID-19. This study also found that perception of COVID-19 changes depending on income.

Practical implications

After the pandemic is over, people will get in contact with each other less than before, and trade will change accordingly. People will avoid shopping in crowded places, and consumer behaviors will undergo different changes. All of these results considered, it is expected that avoidance behavior will cause some permanent behavioral changes in consumers.

Originality/value

The study answers the critical question about the effect of the perception of COVID-19 on avoidance behavior. Furthermore, the role of income level, gender and education in this relationship will be highlighted.

Keywords

Acknowledgements

Many thanks are due to the our universities (Mosul (UoM), Adiyaman, Gaziantep, and Hasan Kalyoncu) for encouraging to complete this study. In addition, authors thank the colleagues from their departments who provided insight and expertise that greatly assisted the research.

Citation

Abdulmuhsin, A.A., Değirmenci, B., Efendi̇oğlu, İ.H. and Durmaz, Y. (2022), "The perception of COVID-19 and avoidance behavior in Turkey: the role of income level, gender and education", International Journal of Emerging Markets, Vol. 17 No. 10, pp. 2558-2583. https://doi.org/10.1108/IJOEM-11-2020-1308

Publisher

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Emerald Publishing Limited

Copyright © 2021, Emerald Publishing Limited

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