Transportation performance improvement through lean thinking implementation
International Journal of Lean Six Sigma
ISSN: 2040-4166
Article publication date: 22 November 2021
Issue publication date: 16 May 2022
Abstract
Purpose
The application of lean thinking in the transportation industry provides opportunities to streamline operations with a value-added orientation. Prior literature shows evidence of limited application of lean thinking in the transportation operations of the pharmaceutical industry. This study aims to close this research gap by investigating the application of lean thinking for improving pharmaceutical transportation performance.
Design/methodology/approach
This study conducted an action research approach at an Indonesian pharmaceutical distribution company. One cycle in one year was analyzed; empirical data were collected and analyzed through direct observations, interviews and the study of company data and documentation.
Findings
The application of lean thinking in waste elimination allowed the delivered project to achieve a remarkable 40% reduction in overall transportation costs, 75% reduction in total lead time, 200% improvement in truck productivity and 100% improvement in truckload capacity utilization.
Practical implications
This study can guide the pharmaceutical industry toward achieving excellence in transportation operations through lean thinking implementation.
Originality/value
There has been limited research on this topic, and this study is the first attempt to generate new and significant evidence of a real-life application of lean thinking within the field of pharmaceutical transportation.
Keywords
Citation
Argiyantari, B., Simatupang, T.M. and Basri, M.H. (2022), "Transportation performance improvement through lean thinking implementation", International Journal of Lean Six Sigma, Vol. 13 No. 3, pp. 622-647. https://doi.org/10.1108/IJLSS-06-2020-0075
Publisher
:Emerald Publishing Limited
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