Cultivating workplace fairness: the ripple effect of organizational justice on work withdrawal, incivility as the mediator
International Journal of Law and Management
ISSN: 1754-243X
Article publication date: 3 June 2024
Issue publication date: 22 January 2025
Abstract
Purpose
The purpose of this study is to examine the influence of employees' perceptions of organizational justice on workplace incivility and work withdrawal behaviours within the hotel industry. Additionally, the study aims to explore the mediating role of incivility in the relationship between organizational justice and work withdrawal behaviour.
Design/methodology/approach
Data for this study were collected from 213 employees in the hotel industry using a structured questionnaire. The collected data were then analysed using structural equation modelling (SEM) technique, allowing for a comprehensive examination of the relationships between organizational justice, incivility and work withdrawal behaviour.
Findings
The study reveals that perceptions of organizational justice directly impact workplace incivility and indirectly affect work withdrawal behaviour. Specifically, low perceptions of organizational justice are associated with increased incidences of uncivil behaviour among employees, which, in turn, have detrimental effects on their work withdrawal behaviours.
Originality/value
This study contributes to the existing literature by shedding light on the intricate relationships between organizational justice, workplace incivility and work withdrawal behaviour within the hotel industry context. Moreover, it highlights the importance of addressing both organizational justice perceptions and incivility to foster positive employee outcomes and organizational well-being, particularly in environments characterized by changing contextual conditions.
Keywords
Citation
Gupta, S., Sharma, R. and Gupta, A. (2025), "Cultivating workplace fairness: the ripple effect of organizational justice on work withdrawal, incivility as the mediator", International Journal of Law and Management, Vol. 67 No. 2, pp. 271-281. https://doi.org/10.1108/IJLMA-03-2024-0080
Publisher
:Emerald Publishing Limited
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