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Influencing factors on building and improving social trust in emergency and disaster relief efforts: a systematic review

HamidReza Khankeh (Health in Emergency and Disaster Research Center, Social Health Research Institute, University of Social Welfare and Rehabilitation Sciences, Tehran, Iran and Department of Clinical Science and Education, Karolinska Institute, Stockholm, Sweden)
Mehrdad Farrokhi (Health in Emergency and Disaster Research Center, Social Health Research Institute, University of Social Welfare and Rehabilitation Sciences, Tehran, Iran)
Mohammad Saatchi (Health in Emergency and Disaster Research Center, Social Health Research Institute, University of Social Welfare and Rehabilitation Sciences, Tehran, Iran)
Mohammad Pourebrahimi (Nursing Faculty, Baqiyatallah University of Medical Sciences, Tehran, Iran)
Juliet Roudini (Berlin Institute of Health at Charite, Berlin, Germany)
Amin Rahmatali Khazaee (Health in Emergency and Disaster Research Center, Social Health Research Institute, University of Social Welfare and Rehabilitation Sciences, Tehran, Iran)
Mariye Jenabi Ghods (Department of Nursing, University of Social Welfare and Rehabilitation Sciences, Tehran, Iran)
Elham Sepahvand (School of Nursing and Midwifery, Lorestan University of Medical Sciences, Lorestan, Iran)
Maryam Ranjbar (Health in Emergency and Disaster Research Center, Social Health Research Institute, University of Social Welfare and Rehabilitation Sciences, Tehran, Iran)
Mohammadjavad Hosseinabadi-Farahani (Department of Nursing, University of Social Welfare and Rehabilitation Sciences, Tehran, Iran)

International Journal of Disaster Resilience in the Built Environment

ISSN: 1759-5908

Article publication date: 7 September 2023

86

Abstract

Purpose

This study aims to review the results of relevant studies to shed light on social trust-building in different contexts and the factors that affect it in disaster risk management.

Design/methodology/approach

This systematic review was conducted using the Preferred Reporting Items for Systematic reviews and Meta-Analyses model. The study keywords were searched for in PubMed, Scopus and Web of Science databases on August 2021. The inclusion criteria were English-written articles published in social trust and disaster relief efforts. Exclusion criteria were lack of access to the full text and article types such as nonoriginal articles.

Findings

Out of 1,359 articles found, 17 articles were included in the final analysis using four general categories: six articles on the role of local government in trust-building (local governments), five articles on the role of social media in trust-building (social media), four articles on the role of social capital in trust-building (social capital) and two articles on the importance of community participation in trust-building (community participation).

Originality/value

Understanding the role of social trust and the factors which influence it will help the development of community-based disaster risk management. Therefore, disaster management organizations and other relief agencies should take the findings of this study into account, as they can help guide policymaking and the adoption of strategies to improve public trust and participation in comprehensive disaster risk management. Further studies recommended understanding people’s experiences and perceptions of social trust, relief and disaster preparedness.

Keywords

Acknowledgements

This study is approved as the research design code IR.USWR.REC.1399.065 by the Ethical Committee for Medical Research at the University of Social Welfare and Rehabilitation Sciences. The study was supported by the Iranian Academy of Medical Science, Alexander von Humboldt-Stiftung and the University of Social Welfare and Rehabilitation Sciences. Therefore, the research team expresses the greatest appreciation for the support of the respected officials of the university.

Financial support and sponsorship: The study was financially supported by Alexander von Humboldt-Stiftung, the Iranian Academy of Medical Science and the University of Social Welfare and Rehabilitation Sciences.

Conflicts of interest: There are no conflicts of interest.

Citation

Khankeh, H., Farrokhi, M., Saatchi, M., Pourebrahimi, M., Roudini, J., Rahmatali Khazaee, A., Jenabi Ghods, M., Sepahvand, E., Ranjbar, M. and Hosseinabadi-Farahani, M. (2023), "Influencing factors on building and improving social trust in emergency and disaster relief efforts: a systematic review", International Journal of Disaster Resilience in the Built Environment, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/IJDRBE-02-2023-0012

Publisher

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Emerald Publishing Limited

Copyright © 2023, Emerald Publishing Limited

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