Information literacy and relation to workplace: a review of the literature

Abstract

Purpose

This study provides a critical review of the literature on information literacy in the workplace and its relevant issues. The purpose of this study is to examine two elements: how the predominantly academic information literacy is experienced in the workplace; and review how academically based information literacy frameworks can be used to increase performance in the workplace.

Design/methodology/approach

A critical approach to information literacy was implemented for the introduction and background information by searching for scholarly publications referring to information literacy and information literacy in the workplace. Overall, 65 published articles in English were selected and found suitable.

Findings

According to the existing literature, very few frameworks tailored to specific workplaces have been discovered and were all found to be pertinent to academic settings that included researchers. The review revealed the perceived positive role of information literacy in raising work performance. The paper concludes that the benefit for information literate employees and employers is apparent, but those differences in academic information literacy and workplace information literacy are significant.

Originality/value

Information literacy frameworks for the workplace, when used, are still heavily reliant on the educational sector and need to be further researched in order for them to adequately address specific workplace contexts and their socially collaborative information literacy activities.

Citation

Al-Azri, H.M., Alharrasi, N. and Al-Aufi, A.S. (2025), "Information literacy and relation to workplace: a review of the literature", Global Knowledge, Memory and Communication, Vol. 74 No. 1/2, pp. 502-514. https://doi.org/10.1108/GKMC-08-2022-0191