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Identifying librarians’ readiness to leverage artificial intelligence for sustainable competence development and smart library services: an empirical investigation from universities’ librarians

Khurram Shahzad (Department of Library, Government College University Lahore, Lahore, Pakistan)
Shakeel Ahmad Khan (Department of Information Management, The Islamia University of Bahawalpur Pakistan, Bahawalpur, Pakistan)
Abid Iqbal (Department of Library, Prince Sultan University, Riyadh, Saudi Arabia)

Global Knowledge, Memory and Communication

ISSN: 2514-9342

Article publication date: 23 July 2024

617

Abstract

Purpose

This study aims to identify the librarians’ readiness to leverage artificial intelligence for sustainable competence development and smart library services.

Design/methodology/approach

This study used a quantitative research design for addressing the objectives. The population consisted of librarians from the public and private sector universities of Pakistan. The data were analyzed by using Smart PLS software.

Findings

The analysis consisted of two major parts: first the assessment of measurement model and second the structural equation modeling analysis. A significant positive impact of AI adoption was found on the implementation smart library services. Findings revealed that behavioral intention motivated librarians to adopt AI tools in university libraries for the delivery of smart library services.

Research limitations/implications

We applied quantitative method to carry out the study while future authors may conduct a systematic literature review on the same topic for offering a broader outlook.

Practical implications

It has provided practical contributions by providing a baseline for management bodies to construct policies for the successful adoption of AI in libraries for sustainable competence development of practicing librarians and implementation of smart library services.

Social implications

The study has social implications too as AI integrated library services prove fruitful for society and digitally skilled librarians play a vital role for the promotion of reading and research culture in society.

Originality/value

To the best of the authors’ knowledge, this is the first study on librarians’ readiness to leverage artificial intelligence for the enhancement of digital literacy skills, sustainable competence development and smart library services in the context of Pakistan.

Keywords

Acknowledgements

The author(s) have not received financial support for the research, authorship, and/or publication of this article; however, the research team acknowledges and appreciates the provision of all possible cooperation and assistance of Prince Sultan University required to conduct the study.

Citation

Shahzad, K., Khan, S.A. and Iqbal, A. (2024), "Identifying librarians’ readiness to leverage artificial intelligence for sustainable competence development and smart library services: an empirical investigation from universities’ librarians", Global Knowledge, Memory and Communication, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/GKMC-02-2024-0107

Publisher

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Emerald Publishing Limited

Copyright © 2024, Emerald Publishing Limited

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