Investing in people

Abstract

Discusses how the Investors in People standard, even though beset with difficulties and scepticism, is now beginning to emerge as a key player in the quality stakes, focusing as it does, on the people aspect of TQM. Looks at the concerns raised on its competition with, or compatibility to, other standards. Suggests much of the scepticism has lessened with the test of time. Describes the work of the standard. Discusses some companies′ involvement with IIP. Concludes that the future looks exciting for IIP. Effectively, the standard provides a practical framework of guidelines and measures.

Citation

Ashton, C. (1993), "Investing in people", The TQM Magazine, Vol. 5 No. 3. https://doi.org/10.1108/EUM0000000003081