THE POST OFFICE WELFARE SERVICE

Abstract

Outlines the role of the PO Welfare Service, the wide range of casework handled, plus involvement with pre‐retirement education and coping with change. The Welfare Service provides an advisory counselling service to PO employees (over 200,000) and PO pensioners (over 180,000) throughout the UK. The importance of training and development plus the “customer first” focus are emphasised.

Citation

Conlon, P.G. (1991), "THE POST OFFICE WELFARE SERVICE", Employee Counselling Today, Vol. 3 No. 5, pp. 21-22. https://doi.org/10.1108/EUM0000000002868