Incentive schemes in quality culture

Abstract

Argues that incentives can facilitate the management process. Shows that traditional productivity based incentive schemes are incompatible with new manufacturing techniques that emphasise speed, flexibility and responsiveness to fluctuations in customer demand. Claims that rewarding outcomes is unlikely to produce commitment. Suggests that further research identify incentive schemes.

Citation

Drummond, H. (1993), "Incentive schemes in quality culture", Work Study, Vol. 42 No. 2, pp. 25-25. https://doi.org/10.1108/EUM0000000002697