Measuring the impact of remote working adaptation on employees' well-being during COVID-19: insights for innovation management environments
European Journal of Innovation Management
ISSN: 1460-1060
Article publication date: 23 August 2022
Issue publication date: 25 January 2024
Abstract
Purpose
A new type of digital-based worker emerged during the COVID-19. As a result, during the adjustment to this scenario, family, resources and emotions were impacted. Technological and emotional skills were crucial to give continuity and certainty to business. However, despite benefits, remote working has negative consequences, especially in well-being perception. This study proposes a model to measure the impact on the well-being perception of workers that adapted their job to remote positions during a pandemic and offers a valuable framework to understand future emerging changes in remote working and the relationship with well-being perception, especially during crisis scenarios.
Design/methodology/approach
The study used an online questionnaire and a structural equation methodology by partial least squares (PLS) using SmartPLS 3.3.3. Data were obtained from 567 respondents workers who adapted to their jobs during the pandemic in Mexico.
Findings
The results showed that six model dimensions: human relations (RH), emotions (E), well-being behaviors related to Covid-19 (CB), family economics (EF), routines and habits (RS) and family life (VF) were positive and significant to reflect the Index of Perception of Well-being (iWB) using a structural equation model. This indicates how the lockdown process changed people's perception of well-being and concerns. According with this, for remote working employees, two dimensions were relevant: RH and EF. This finding is relevant because during emergency lockdown, these workers needed to adapt their activities and were separated from all human interactions.
Practical implications
The researchers’ model of Index of Perception of Well-being (iWB) has conceptual and practical implications. From a conceptual point of view, it offers a methodology to measure the relationships between remote working and employees' well-being perception. While for practice, it offers managerial implications to better manage remote working adaptation without compromising people's well-being to create future innovation management environments (IME) for organizations.
Originality/value
This study contributes to develop research about changes in workers' well-being perception during digital adaptation.
Keywords
Acknowledgements
Funding: This work was supported by National Council of Science and Technology (CONACYT), Mexico and University of Guanajuato, Mexico.
Citation
Alvarez-Torres, F.J. and Schiuma, G. (2024), "Measuring the impact of remote working adaptation on employees' well-being during COVID-19: insights for innovation management environments", European Journal of Innovation Management, Vol. 27 No. 2, pp. 608-627. https://doi.org/10.1108/EJIM-05-2022-0244
Publisher
:Emerald Publishing Limited
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