The effective mediating role of stakeholder management in the relationship between BIM implementation and project performance

Abstract

Purpose

Building information modeling (BIM) has brought great advantages to project delivery and performance. However, BIM has also increased the complexity of projects. Research shows that for BIM implementation to have a positive impact in this innovative environment, BIM should be synchronized with stakeholder management. Therefore, this research aims to incorporate the theory of stakeholder management in BIM-enabled projects and determine the theory's intermediary role between BIM implementation and project performance.

Design/methodology/approach

An extensive literature review was conducted and 13 critical success factors (CSFs) for BIM implementation, 29 CSFs for stakeholder management and 6 CSFs for BIM project performance were identified. These measurement items were tested using a questionnaire survey method and analyzed using structural equation modeling. This research was focused on Chinese megaprojects or complex projects that were under a high level of development of BIM, which could reflect the complex stakeholder relationships and BIM implementation for project performance.

Findings

The results indicate that effective use of BIM can directly improve project performance. Further, stakeholder management has an important and positive intermediary role within the path of BIM implementation and project performance, particularly through (1) stakeholder dynamics (SD) and (2) stakeholder engagement or empowerment (SE).

Originality/value

The logical relationship of mutual influence among CSFs has been revealed for BIM-enabled projects. This research contributes to the effective collaboration and practice of BIM in the construction industry.

Citation

Zhang, H.M., Chong, H.-Y., Zeng, Y. and Zhang, W. (2023), "The effective mediating role of stakeholder management in the relationship between BIM implementation and project performance", Engineering, Construction and Architectural Management, Vol. 30 No. 6, pp. 2503-2522. https://doi.org/10.1108/ECAM-04-2020-0225