Factors influencing the effectiveness of graduate architects as construction contract administrators (CCA)

Abstract

Purpose

Various studies have been conducted to explore the factors that are important to be considered for the effectiveness of construction contract administration (CCA) but lack in the context of graduate architects. The purpose of this study is to identify factors influencing the effectiveness of graduate architects in CCA and possible methods to enhance their work efficiency through developing the relevant skills in a changing construction environment.

Design/methodology/approach

This paper identified the factors that influence the effectiveness of graduate architects in CCA through the quantitative methods. General skill elements that are perceived as essential for the effectiveness of CCA had been investigated through a survey of graduate architects in the construction industry. One hundred and twenty-seven completed questionnaires returned were analyzed and tested using descriptive analysis and relative important index (RII).

Findings

The result from the study showed that the factors influencing the effectiveness of graduate architects as CCA are building construction skills, design management skills, project management skills, soft skills and dispute resolution skills.

Originality/value

The contribution of this study can be utilized for developing models/tools in the future that would improve the work performance of graduate architects in CCA. Educators may utilize this study to improve their syllabus to cater to the market's demand and facilitate students' entry into the labor market.

Citation

Tiew, S.Y., Aman Hashim, H. and Zolkafli @ Zulkifly, U.K. (2025), "Factors influencing the effectiveness of graduate architects as construction contract administrators (CCA)", Engineering, Construction and Architectural Management, Vol. 32 No. 1, pp. 332-348. https://doi.org/10.1108/ECAM-03-2023-0234