When digitalization meets HRM: developing a HRM value chain model in China
ISSN: 1750-614X
Article publication date: 26 March 2024
Issue publication date: 21 November 2024
Abstract
Purpose
The purpose of this study is to explore the mechanism of digitalized transformation in organizations’ human resource management (HRM). This study summarizes three basic factors driving the digital transformation process in China: level of perception, level of application and speed of transformation.
Design/methodology/approach
This study analyzes the strategic transformation process of HRM in Haier, Hisense and Chambroad to explore the human resource digital transformation mechanism in Chinese enterprises.
Findings
The results of this study show that three HR value chain models can be constructed based on how well HRM deals with business: the efficiency-oriented HRM value chain, quasi-business-oriented HRM value chain and business-oriented HRM value chain. The basic factors – level of perception, level of application and speed of transformation – are observed in the entire HRM digital transformation process.
Originality/value
This study provides theoretical and empirical insights for enterprises to explore the value of digital technology in HRM and facilitate the digital transformation of HRM.
Keywords
Acknowledgements
Funding: This research was founded by “National Natural Science Foundation of China” (72072081; 71832007) and “Social Science Foundation of Jiangsu Province” (22GLA006).
Ethics statement: Research Ethics Approval was secured from the Research Ethics Board at each member institution.
Citation
Zhao, Y., He, G., Wei, D. and Zhao, S. (2024), "When digitalization meets HRM: developing a HRM value chain model in China", Chinese Management Studies, Vol. 18 No. 6, pp. 1775-1799. https://doi.org/10.1108/CMS-07-2023-0317
Publisher
:Emerald Publishing Limited
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