Perceived organizational support and employee well-being: Testing the mediatory role of work–family facilitation and work–family conflict

Abstract

Purpose

Considering work and family responsibility has become an important issue due to changes in the lives of people, understanding work and family responsibilities is essential for organizations in assisting employees to increase their well-being. Therefore, the purpose of this paper is to find the impact of perceived organizational support (POS) on work–family facilitation (WFF) and work–family conflict (WFC) and eventually on employee well-being.

Design/methodology/approach

A survey questionnaire is administered to 1,340 employees of Chinese enterprises. Structural equation modeling is used to test the model fit.

Findings

Results of this study indicate a significant positive relationship between POS and WFF and significant negative relation between POS and WFC. Results of this paper also indicate that WFF and WFC partially mediate the relationship between POS and employee well-being.

Originality/value

Over the past two decades, the extent of research on work–family literature has been increased. Most of the work–family research works have been conducted in the Western countries. Very little is known about whether these results are applicable to Eastern societies. This study is extended to focus on work–family literature by drawing a sample from different regions of China. The findings of this study may provide a good understanding of WFC and WFF for Chinese employees. This study stresses the importance of providing organizational support to increase the well-being of employees.

Citation

Wattoo, M.A., Zhao, S. and Xi, M. (2018), "Perceived organizational support and employee well-being: Testing the mediatory role of work–family facilitation and work–family conflict", Chinese Management Studies, Vol. 12 No. 2, pp. 469-484. https://doi.org/10.1108/CMS-07-2017-0211