Supporting clients via narrative storytelling and artificial intelligence: a practitioner guide for career development professionals
Career Development International
ISSN: 1362-0436
Article publication date: 2 July 2024
Issue publication date: 23 July 2024
Abstract
Purpose
In this practitioner-focused essay, we combine traditional narrative storytelling approaches with Artificial Intelligence’s (AI) innovative abilities to enable career development professionals to support individuals across their lifespan.
Design/methodology/approach
We propose a three-phase career exploration approach, developed and tested in a real-world setting for career development professionals to support their clients to consider various career-related options as well as identify strengths and opportunities for personal development.
Findings
In phase one, the client recounts 7–10 positive narrative stories about engaging in activities they enjoyed. In phase two, the career development professional uses AI with tailored prompts to generate a personalised client report based on these narrative stories. In phase three, the report serves as the basis for further discussion and exploration with the client.
Practical implications
The approach provides a practical guide for career development professionals to increase their capability to support their clients in response to technological advancement and the contemporary world of work. A training document incorporating a worked example of the approach is provided in “Supplementary Material Appendix 1”.
Originality/value
Our approach acknowledges AI as a new actor and career development professionals as undervalued actors in supporting individuals to foster a sustainable career ecosystem.
Keywords
Acknowledgements
The authors would like to thank the Editor in Chief, Associate Professor Jennifer Harrison for the opportunity to contribute the first practitioner-focused article to Career Development International. Additionally, the authors would also like to thank the anonymous peer reviewers for their feedback.
Funding: No funds, grants, or other support were received.
Citation
Donald, W.E. and Straby, R. (2024), "Supporting clients via narrative storytelling and artificial intelligence: a practitioner guide for career development professionals", Career Development International, Vol. 29 No. 4, pp. 415-420. https://doi.org/10.1108/CDI-02-2024-0085
Publisher
:Emerald Publishing Limited
Copyright © 2024, Emerald Publishing Limited