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MILAAP - Crowdfunding for All: Helping Patients by Facilitating Philanthropy

Prof. Rajesh Chandwani (Indian Institute of Management, Ahmedabad)
Prof. M. Vimalkumar (Indian Institute of Management, Calcutta)
Prof. Jang Bahadur Singh (Indian Institute of Management, Tiruchirappalli)
Dr. Sonal Asthana (HPB & multi-organ transplant surgeon, Aster Group of Hospitals)

Publication date: 24 November 2023

Abstract

Milaap is a popular medical crowdfunding platform in India, enabling interaction between those who want to raise funds and those who want to donate. To achieve the critical mass Milaap had to increase the trust among the donors and ensure a higher success rate of the campaigns. Milaap provided two types of services: Do it Yourself (DIY), and Supported Campaign (SC). Milaap charged 5% of the raised amount from the DIY campaigns and 15% of the raised amount from the SC. Overall the chances of success were high in the SC. The case explores the dilemma of type of service to be prioritized.

Keywords

Citation

Chandwani, R., Vimalkumar, M., Singh, J.B. and Asthana, S. (2023), "MILAAP - Crowdfunding for All: Helping Patients by Facilitating Philanthropy", . https://doi.org/10.1108/CASE.IIMA.2023.000044

Publisher

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Indian Institute of Management Ahmedabad

Copyright © 2021 by the Indian Institute of Management, Ahmedabad

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