Factors influencing turnover intention among healthcare employees during the COVID-19 pandemic in the private hospitals of Bahrain
ISSN: 0888-045X
Article publication date: 16 May 2023
Issue publication date: 21 July 2023
Abstract
Purpose
This study aims to examine the relationship between polychronicity, job autonomy, perceived workload, work–family conflict and high work demand on the health-care employee turnover intention during the COVID-19 pandemic.
Design/methodology/approach
The authors conducted quantitative research in private hospitals using a self-administered questionnaire, and 264 respondents participated. The authors also used an analysis of moment structures to determine the relationship between independent and moderating variables.
Findings
The results show a significant positive relationship between polychronicity, job autonomy, perceived workload, work–family conflict and high work demand, affecting turnover intention. This study also found the moderating effect of high work demand on work–family conflict and turnover intention.
Research limitations/implications
This research was limited to hospitals in Bahrain during the COVID-19 pandemic. Nevertheless, the findings highlight the factors associated with health-care employee turnover intention and only five factors were identified.
Practical implications
This study enhances the theoretical and practical effects of turnover intention. The results provide a competitive benchmark for hospital managers, administrators and governing bodies of employee retention.
Social implications
It advances economics and management theory by enhancing the understanding of health-care employees’ turnover intention in Bahrain. It serves as a basis for future large-scale studies to test or refine existing theories.
Originality/value
To the best of the authors’ knowledge, this study is the first to adopt extrinsic variables in self-determination theory to measure the turnover intention of health-care employees. However, using resources in a crisis can be applied to any disaster.
Keywords
Acknowledgements
The authors are grateful to the editor, guest editor, anonymous reviewers and participants of the study. The authors would also like to thank the editors and reviewers for their suggestions to improve the quality of the paper.
Citation
Alawi, H.Y., P. Sankar, J., Ali Akbar, M. and Natarajan, V.K. (2023), "Factors influencing turnover intention among healthcare employees during the COVID-19 pandemic in the private hospitals of Bahrain", The Bottom Line, Vol. 36 No. 2, pp. 135-160. https://doi.org/10.1108/BL-01-2022-0018
Publisher
:Emerald Publishing Limited
Copyright © 2023, Emerald Publishing Limited