Communication of the external auditor with the audit committee: Managing impressions to deal with multiple accountability relationships

Abstract

Purpose

The purpose of this paper is to understand how external auditors communicate with audit committees (ACs).

Design/methodology/approach

A total of 53 interviews were conducted with participants in the ACs of 22 French companies listed in the CAC 40 index, including external and internal auditors, CFOs, AC chairpersons, and members.

Findings

In multiple accountability relationships, external auditors sit in the middle. They therefore use impression management (IM). While AC members expect them to be transparent, they are also expected to preserve managers’ “face” by sustaining impressions of consistency. The construction of impressions of consistency and transparency takes place mainly backstage, through time-consuming teamwork shared by auditors and CFOs. External auditors have power to make things transparent, but the use of such power is tricky, because it can damage relationships with CFOs. External auditors have a difficult “discrepant role” (Goffman, 1959) to play.

Practical implications

This study provides insights into what occurs behind the scenes with ACs, which can help regulators think deeper about relationships between external auditors and ACs.

Originality/value

This research makes contribution to governance, IM, and AC literature. It analyzes the AC process from external auditors’ – rather than AC members’ – points of view. Highlighting the AC process backstage, it shows that IM can be carried out collectively toward an internal rather than external audience and demonstrates that external auditors practice rather than limiting IM.

Citation

Compernolle, T. (2018), "Communication of the external auditor with the audit committee: Managing impressions to deal with multiple accountability relationships", Accounting, Auditing & Accountability Journal, Vol. 31 No. 3, pp. 900-924. https://doi.org/10.1108/AAAJ-05-2013-1356