Citation

(2020), "Index", García-Álvarez, S. and Atristain-Suárez, C. (Ed.) Strategy, Power and CSR: Practices and Challenges in Organizational Management, Emerald Publishing Limited, Leeds, pp. 329-339. https://doi.org/10.1108/978-1-83867-973-620201018

Publisher

:

Emerald Publishing Limited

Copyright © 2020 Emerald Publishing Limited

---

INDEX

Index

Note: Page numbers followed by “n” indicate notes.

Academic training

, 21

Academics

, 244

Administrative competence

, 174

Aesthetics

, 43

Affiliative leadership style

, 172

Agency theory

, 140

Agreeableness

, 169, 174

Airplane mode

, 79

Alarming situation

, 194

Alliance for Quality of Education

, 12

Alterity

, 39

Altruism

, 64, 262

American Association of Colleges and Schools of Business (AACSB)

, 269

Analysis in educational institutions

, 16–18

Analytical thinking

, 18

Anthropology of leader

, 297–301

Artificial intelligence

, 302

Attention

, 304

Autonomy, need for

, 170

Axial coding

, 17

Bad measurement systems

, 140

BBVA

, 210

BBVA Bancomer

, 307

Beliefs systems

, 48n1

Benevolence

, 64

planning with

, 135–136

Bi-dimensional leadership style

, 305

Big data

, 302

Big Five personality traits model

, 168–170

Bitcoin

, 208–209, 214

Blockchain adoption and interoperability

, 220

Blockchain mining

, 217

Blockchain technology

adding new blocks to chain and safety

, 216–221

application in business management

, 210–214

concepts and components

, 214–216

CSR

, 205–210

data structure to creating wallets

, 222–225

financial sector’s attempts at cryptocurrency regulation

, 219–221

functions

, 225–229

ledger

, 210

mindmap

, 211

open problems with

, 219–221

protocol for operating and auditing CSR

, 221

research methodology, experimental design, and results

, 221–229

Burnout

, 69–70

assessment of and possible strategies for prevention

, 76–77

assessment process

, 76–77

contributing factors associated with

, 74

definition and characteristics

, 71–73

individual factors

, 75–76

legal issues

, 80

organizational prevention strategies and interventions

, 78–79

personal strategies to cope with

, 79–80

prevalence

, 70–71

relationship to and overlap with depression

, 73–74

situational factors

, 75

social factors

, 76

symptoms associated with

, 73

syndrome

, 69

Business

, 306

application of blockchains in business management

, 210–214

communication management

, 2

entity

, 318

ethics

, 284, 307

human rights, globalization and

, 318–320

social responsibility for

, 312–313

virtue ethics approach to

, 285–288

Business and human rights (BHR)

, 317

Business Roundtable

, 312n1

Buyer

, 90–92

Capitalism

, 197, 306–307

Carroll’s pyramid model

, 260–262

Case study

, 237

Change

, 188, 197

Character virtues

, 282

Chief Executive Officer (CEO)

, 165, 171

Circumstances

, 92

Citizen services

, 212

Citizenship

, 304

“Classic” model

, 50

Classical tradition

, 281

Coaching

, 171

Cognition

, 245

Cognitive impacts of USR

, 240

COLABORE PanAmerican Center

, 248–251

Collaboration

, 136

Commanding

, 172

Communication

, 135

internal

, 104–105

skills

, 174

Company’s life cycle, leadership along

, 174–176

fast growth

, 175

incremental growth

, 174–176

initiation

, 172

maturity and revival

, 176

Compartamos

, 53n5, 58, 63, 65–66

Compartamos Bank

, 49

Compartamos’ MCS (see also Management control systems (MCS))

intended effects of

, 58–59

unintended side-effects

, 59–60

Competencies

, 23–24, 26, 28, 41, 76, 114, 166

administrative

, 172

in educational institutions

, 12–14

Competitiveness

, 102

strategy and

, 105

Concentric circles model (CON model)

, 263–265

Conceptual skills

, 2

Congruence loss

, 124–125

Conscientiousness

, 169, 173

Constant comparison method

, 16

Consumerism

, 123

Contemporary organizations

humanism and enigma of other

, 37–38

leadership and hospitality in

, 35–36

Context in educational institutions

, 15–16

Continuity, FBFs and

, 103–104, 109

Controllability

, 144n6, 146

Cordiality of managers

, 15

Corporate

complicity

, 318

politics

, 174

pyramid

, 171

sustainability

, 302

Corporate social responsibility (CSR)

, 1, 4, 121–123, 205, 238, 259–260, 280, 302, 311–313

bringing touchstone strategy to universities

, 267

business, human rights, and globalization

, 318–320

environmentally friendly actions and resource use

, 205–210

Extra Commercium logic as framework for

, 322–324

first stage of

, 260–262

future research directions

, 132–136, 273–274

human rights approach

, 315–317

humane qualities

, 127–128

initiatives

, 210–211

issues, controversies and problems

, 268–269

liberal perspective

, 313

and moral absolutes

, 320–322

politics and law

, 126–127

protocol based on blockchains for operating and auditing

, 221

rising of

, 314–315

second stage of

, 262–263

solutions and recommendations

, 128–132, 270–273

and stakeholder model

, 274–275

stakeholder theory

, 265–267

teaching CSR to management faculties

, 260

third stage of

, 263–265

Cost-efficiency

, 208

Crisis

, 188

adoption of term in other languages

, 193

anthropological crisis

, 198–199

concept

, 196

conceptual history

, 189–191

expansion of term

, 193–196

future research directions

, 199–200

to Greeks

, 191–193

Koselleck’s description of

, 191

medical theory

, 192

in nineteenth century

, 196–198

Critique and Crisis: Enlightenment and the Pathogenesis of Modern Society

, 189, 191

Cryptocurrencies

, 209, 214

financial sector’s attempts at cryptocurrency regulation

, 219–221

CSRcoin

, 227

Culture

, 128

Cynicism

, 71

Daily drama

, 105

Data collection in educational institutions

, 16

Data management

, 214

privacy, and security solutions

, 220

Decision

, 192, 194

Decision-making

, 1, 192

creativity

, 18

Deep listening

, 43

Defensive coping

, 72

Deliberation

, 192

Democratic leadership style

, 172

Denial of personal necessities

, 73

Deontological ethics

, 284

Deontological paradigms

, 285

Deontology

, 281, 284, 286

Depersonalization (see Cynicism)

Depression

, 74

burnout relationship to and overlap with

, 73–74

Diagnostic control systems (DCS)

, 51–52

Difficult situation

, 194

Digitization

, 221

Diplomacy

, 173

Discipline

, 298–300

Discrimination

, 320

Disruptive innovation

, 86, 96

scenario

, 94, 95

Distributed wireless sensor networks

, 213

Diversity

, 32

organizations and

, 34–35

Double pyramid, The

, 171–172

Drucker, Peter (father of management)

, 305

Dysfunctional behavior

, 50

Dysfunctional behaviors

, 59

Ecological viability

, 303

Economic crisis (2008)

, 86, 96, 267

scenario

, 92–93

Economic development

, 318

Economic responsibility

, 260

Economic violence

, 319

Ecosystem

, 296

Ecstatic movement

, 36–37

Education

, 213, 244, 303

in social responsibility

, 260

Educational degree

, 174

Educational Development Program (1995–2000)

, 12

Educational impacts of USR

, 240

Educational institution director

, 15, 19, 21

Educational institution management

, 12–27

Educational organizations

, 11

Educational process

, 243

Electronic voting

, 212–213

11th Revision of International Classification of Diseases (ICD-11)

, 71

Elliptic curve digital signature algorithm (ECDSA)

, 215, 216

Emotion(al)

, 300

exhaustion

, 71

intelligence

, 300

stability

, 169, 173

Employees’ value alignment

, 60–61

Energy sector

, 213

Enigma of other

, 37–38

Entrepreneurial self-efficacy (ESE)

, 169

Entrepreneurs

, 166–167

primary obstacle

, 177–179

profile

, 167, 177

Entrepreneurship

, 86

Environmental contingencies

, 288

Epistemology

, 243

Equity

, 304

Error

, 303

Ethical responsibility

, 261

Ethics

, 280, 284, 303, 322

Eudaumonia

, 281

Execution

, 140

through others

, 173

Exhaustion

, 72–73, 76

Exit strategy

, 180–183

Explicit hospitality code

, 42–43

Explicit knowledge

, 106

Extra Commercium logic as framework for

, 322–324

Extraversion

, 169

Family Business Continuity Model

, 102, 109

Family business firms (FBFs)

, 102

and continuity

, 103–104, 109

discourse framework

, 111

future research directions

, 114

generational transition

, 107–108

implications

, 113–114

knowledge transfer

, 105–106

model and discussion

, 108–113

narrative

, 102, 104–105

organizational interconnectedness

, 107

preserved practices

, 106–107

stakeholder commitment

, 108

strategy and competitiveness

, 105

succession

, 103–104, 107–108

Family firms

, 279–280

virtue ethics and

, 286–288

Family–university–business triad

, 132

Fault tolerance

, 207

Figure of director in educational institutions

, 17–22

Financial applications of blockchain technology

, 212

Financial measurements

, 143n4, 150–151

Financial responsibility

, 260

Físico, Intelectual, Social-familiar, Espiritual and Profesional (FISEP)

, 54n3, 58–59, 64

Fragmented regulation

, 319

France’s Declaration of Rights of Man and of the Citizen (1789)

, 321

Freeman’s stakeholder theory

, 259

Friedman, Milton (father of neoliberalism)

, 306

Fromm, Erich

, 123, 131

Generational transition

, 107–108

Gente Nueva (New People)

, 56

Gestures

, 38

Global coverage

, 207

Global crisis (2008)

, 270

Globalization

, 317

business, human rights, and

, 318–320

trap

, 318

Goal congruence

, 63

Goal setting theory

, 140

Goleman’s theory

, 300

Good management theory

, 261

Good measurements, characteristics of

, 145–151

Governance

, 212–213

function within educational settings

, 11

Gratitude

, 80

Guadalajara Campus

, 250

Guardian Project

, 210

Happiness

, 281

Hash function

, 217–218

Hashes

, 220

Healthcare

management

, 213

service management

, 1

Higher Education Institutions (HEIs)

, 235–236

Hikikomoris

, 130

Historical life change

, 199

Historical time hypothesis

, 194

Homo consummens

, 121

Hospitality

, 32–34

code

, 44

in contemporary organizations

, 35–36, 40–41

diverse organizations and barriers

, 38–40

future research directions

, 43–44

humanism and enigma of other

, 37–38

organizations and diversity

, 34–35

solutions and recommendations

, 41–43

Human dignity

, 133

Human factor in hospitality

, 41–42

Human flourishing

, 288

Human Potential Department

, 62

Human resources (HR)

, 77

Human rights

, 311

business, globalization, and

, 318–320

and moral absolutes

, 320–322

social responsibility for businesses and

, 312–313

approach

, 315–317

Human skills

, 2

Human-added value (HAV)

, 49, 63

Humane qualities

, 127–128

Humanism

, 31, 37–38

Humanistic organization management

, 36–37

Humankind

, 296

Hyperledger Fabric blockchain

, 210

Iacocca, Lee

, 295

Ignorantia iuris naturalis non excusat

, 127

Immutability

, 207

Implementable strategies

, 1

Inclusivity

, 34–35

Indifference

, 35, 38

Individual factors in burnout

, 74–76

Individual strain

, 72

Individualism

, 123

Indoctrination

, 64

Industrial applications of blockchain technology

, 213

Innovation

, 304

Innovativeness

, 169

Institutional principles

, 242

Institutionalization

, 176

of work teams

, 3

Instituto Panamericano de Alta Dirección

, 242

Instituto Panamericano de Ciencias de la Educación (IPCE-IPH)

, 241

Instituto Panamericano de Humanidades (IPH)

, 241–242

Integral human development

, 57, 57n4

Integrity

, 287, 304

verification

, 212

Intellectual virtues

, 298

Intelligence

, 298

Interactive control systems (ICS)

, 51–52

Interdisciplinary approach

, 3

Interdisciplinary collaboration for problem-solving

, 1

Interdisciplinary concept

, 316

Internal communication

, 104–105

Internal LOC

, 168

Internal perspective measures

, 144

International Human Rights Law framework

, 316

International Organization for Standardization (ISO)

, 238

Internet of things (IoT)

, 213

Interpersonal conflict

, 73

Interpersonal decision-making process

, 89

Intersecting circles model (IC model)

, 262–263

Intersectionality

, 130

Interventions of burnout

, 78–79

Ius gentium

, 126

Job security

, 287

Job stressors

, 72

Judgment

, 192, 194–195, 197, 303

Justice

, 299

Knowledge

, 243

processes

, 245

transfer

, 105–106

Koselleck, Reinhart

, 188–189

description of crisis

, 191

historical conceptual method

, 193–194

Language

, 135

Latency

, 220

Law, politics and

, 126–127

Leadership

, 127, 135, 243–244, 296

anthropology of leader

, 297

along company’s life cycle

, 174–176

in contemporary organizations

, 35–36

in corporations

, 305–307

faculties diagram

, 298

in light of ecstatic movement and humanistic organization management

, 36–37

negative

, 303

positive

, 303–305

and rebellion

, 133–134

in society

, 295–296

stages

, 301–303

styles

, 1, 171–173, 303

Legitimacy within work teams

, 3

Levers of control (LOC)

, 48

Simons’ framework of

, 51–52

Linux Foundation

, 210

Listening

, 38

Llano, Carlos (founder of IPADE Business School)

, 305

Load capacity

, 302

Local or partial measurements

, 144

Locus of control (LOC)

, 168

MacIntyre’s contribution

, 240

Macro-circumstances

, 90

Major Depression Disorder (MDD)

, 74

Malnutrition

, 123

Management

of business communication

, 2

of contemporary organization

, 36

education

, 267–268

faculties

, 259–260

in field of gastronomy, tourism, and hospitality

, 2

function

, 13, 16

healthcare service

, 1

models

, 1

responsibilities

, 3

Management control (MC)

, 48, 50, 54

Management control systems (MCS) (see also Compartamos’ MCS)

, 47–48, 63

background

, 50–53

at Compartamos influencing managers’ will

, 54–58

findings

, 54

founding study

, 48

implementation process

, 62

limitations and opportunities for further research

, 66

methodology

, 53–54

research questions and contributions

, 49–50

Si-Now Group’s use to align employees’ values

, 60–61

value systems

, 48–49

values-based behaviors

, 62–63

Managerial action in educational institutions

, 18, 22–25

Managerial approach of USR

, 240

Managerial value alignment

, 58

Manipulation annuls choice

, 136

MAPFRE Community Center

, 248

Marginalization

, 320

Marginson’s approach

, 54

Maslach Burnout Inventory (MBI)

, 69, 71

Master’s Degree in Management of Educational Institutions

, 16

Mastery with self-giving

, 134–135

Meaning units

, 17

Measurements

, 140–142, 146–148

incorrect

, 145

misalignment of measurements with strategy

, 145

oriented toward punishment

, 145

Medical theory of crisis

, 192

Memorizar, Conocerlos, Comprometerse, Concientizarse, Vivirlos (MCCCV)

, 62

Merkle tree root hash

, 214

Metaphysical bias

, 189

Methodology in educational institutions

, 15

Metrics

, 151, 158–163

Mexico

, 237, 241

Micro-circumstances

, 90

Mission

, 242

Mística

, 56

Mística Guardians

, 58

Mística-related messages

, 57

Modernity

, 125

Moral absolutes

, 320–322

Multidisciplinary equilibrium

, 123

Multiple intersection principle

, 128

Myopia regarding financial indicators or measurements

, 143–144

Narrative

, 102, 104–106, 113

Narrative objectives-goals-structures

, 110

Nazism

, 189

nBits

, 214

Negative leadership

, 303

Negotiagram

, 86

in action with SD

, 90–91

and simulation of probable situations

, 91, 94, 96

translation of conceptual model

, 90

Negotiated object

, 90–91

Negotiating circumstances

, 90

Negotiation

, 85, 90

literature review

, 87–88

methodology

, 88–90

scenarios regarding dynamics

, 86

New entrepreneur

, 94

New Entrepreneur Scenario

, 92–93

Non-ethical behavior

, 267

Non-financial measures

, 150–151

Non-shareholding stakeholders

, 314

Nonce

, 214

Nooyi, Indra (CEO of Pepsi)

, 296

Object

, 90–92

Obsession with celerity

, 125

Ockham’s nominalism

, 283

Openness

, 35, 169

Operations pyramid

, 171

Organization(al)

, 31, 105

check-up

, 77

and diversity

, 34–35

hospitality

, 32–33

impacts of USR

, 240

interconnectedness

, 107

management and strategy

, 1

and management theories

, 2

prevention strategies of burnout

, 78–79

Organizational strategy

, 243–244

and leadership

, 243

Overconfidence

, 173

Ownership succession

, 103–104

Pacesetting

, 172

Parent block

, 214

Participants

, 20–22

in educational institutions

, 15–16

Partnerships

, 245–246

Passion (Pasión)

, 57

Pedagogical management

, 1

Performance measurement systems (PMS)

, 140, 148

characteristics of good measurements

, 145–151

conceptual framework for impact of

, 141

differences between categories

, 149–150

errors

, 143–145

financial vs. non-financial measures

, 150–151

future challenges

, 152

limitations and future research directions

, 153–154

metrics

, 151

psychology of measurement

, 140–142

solutions and recommendations

, 152–153

Persistence confers power

, 132–133

Person (Persona)

, 56

Personal identity

, 39

Personal strategies to cope with burnout

, 79–80

Personality traits

, 168–170

Persuasion

, 300

Peter’s principle

, 166, 176

Petri nets

, 221

Phenomenology

, 15

Philanthropic responsibility

, 261

Philanthropy

, 264

Phronesis

, 282

Physical, Intellectual, Social-Family, Spiritual and Professional (see Físico, Intelectual, Social-familiar, Espiritual and Profesional (FISEP))

“Plan-do-check-review” model

, 315

Politics

of humanity

, 126

and law

, 126–127

Positive leadership

, 303–305

Poverty

, 302

Power

, 4, 123

management

, 1

mastery with self-giving

, 134–135

persistence confers

, 132–133

planning with benevolence

, 135–136

rebellion confers

, 133–134

redefining

, 128

self-confidence through balance confers

, 133

of soft skills

, 131

transformation

, 135

unilateral concept

, 123–126

Practical wisdom

, 282, 285

Pragmatism

, 39–40

Prejudices

, 39

Preserved practices

, 106–107

Primary block hash

, 214

Principles for Responsible Management Education (PRME)

, 243, 271–272

Privacy of blockchain technology

, 213

Private blockchains

, 220

Professional CEO

, 166–167, 180–181

entrepreneur profile

, 167

external factors

, 170

future research directions

, 183

leadership along company’s life cycle

, 174–176

personality traits

, 168–170

profile

, 170–174, 176–179

psychological background

, 167–168

skills and traits

, 173–174

Professional inefficacy

, 71–72

Profit maximization

, 264

Profitability (Rentabilidad)

, 57, 59–60

Proof of work (PoW)

, 209

Psychological background

, 167–168

Psychological orphans

, 168

Public blockchains

, 220

Public sector

, 212

Public-key encryption

, 220

Pyramid model

, 264–265

Quantum computing resilience

, 220

Quantum-safe blockchain

, 220

Radar thinking

, 128–130

Rand’s Objectivism

, 130

Reality

, 129

Rebellion confers power

, 133–134

Regulatory approach of USR

, 240

Relativism

, 299

Reliability in educational institutions

, 17

Res extra commercium

, 312, 322–324

Research

, 243, 245–246

methodological strategy

, 237

on organization management

, 1

Respect

, 304

Responsibility

, 15, 56, 304

Revival

, 173

Right to commercial freedom

, 318

Right to freedom of association

, 318

Right to private property

, 318

Risk tolerance

, 169, 173

Robots

, 302

Scalability

, 207, 220

School management

general tasks

, 12–13

research on

, 12

Science of crisis

, 196

Secretaría de Educación Pública (SEP)

, 12

Security

, 207

of blockchain technology

, 213

Sediments of Time: On Possible Histories (2000)

, 189

Selective coding

, 16

Self-conception

, 18

Self-confidence through balance confers power

, 133

Self-containment

, 208

Self-efficacy

, 169

Self-giving, mastery with

, 134–135

Self-management

, 207–208

Seller

, 90–92

Servant leadership

, 304–305, 307

Service

, 40, 56

Servility

, 39–40

Servitje, Lorenzo (founder of Bimbo)

, 306

Si-Now Group

, 49, 60–61, 63–66

Silent problem

, 72

Simons’ framework about behavior

, 51

LOC framework

, 52

Simplicity of managers

, 15

SIPASA

, 247

Situational factors in burnout

, 74–75

Slowing down starts with employees

, 125–126

Smart contracts

, 209

Social

change

, 195

commitment

, 245

factors in burnout

, 74, 76

function

, 237

impacts of USR

, 240

interaction

, 169

linking

, 245–246

process

, 243

utility

, 284

Social responsibility (SR)

, 124, 236, 238, 261–262, 272, 296

in corporations

, 305–307

Solidarity

, 245–246

Spirit of service in contemporary organization

, 40–41

Stakeholder

, 312

commitment

, 108

model

, 274–275

theory

, 265–267, 269

Stakeholders attention responsibility model (STAR model)

, 274–275

Stalinism

, 189

Stewarding human dignity

, 49

“Stocks and flows” display elements

, 89–90

Storytelling (see Narrative)

Straightforward, Timely, Objective, Rigorous, and Yield (STORY)

, 147–148, 153–154

Strategic School Transformation Plan

, 12

Strategy

, 4

and competitiveness

, 105

strategic alignment

, 146

Succession, FBF

, 103–104, 107–108

Suitability

, 219–220

Superficial process

, 144

Supply chain management

, 213

Sustainability

, 273–274, 302

of blockchain protocol

, 220

System dynamics (SD)

, 86–89

future research directions

, 96

negotiagram in action with

, 90–91

solutions and recommendations

, 94, 96

Systemic approach

, 170

Tacit knowledge

, 106

Team-oriented skills

, 174

Teamwork (Trabajo en equipo)

, 57

Technical skills

, 2

Technical validity

, 146

Temperance

, 299

Temptation

, 320

3D leadership

, 305

Timeliness

, 146

Timestamp

, 214

Timing

, 194, 197

Tolerance

, 31–35, 41

Top management team (TMT)

, 165

Torture

, 321–322

Training

, 244

role in educational institutions

, 18, 25–27

Transcendent motives

, 64

Transference

, 245–246

Transformation

, 135

Transformational approach of USR

, 240

Transparency

, 207

Triangulation

, 53–54

Trust

, 300–301

28 pieces of advice

, 62

UN Guiding Principles on Business and Human Rights (UNGP)

, 317

UN Universal Declaration of Human Rights (1948)

, 321

Uncertainty tolerance

, 170

United Nations Educational and Scientific and Cultural Organization (UNESCO)

, 236–237

United Nations Global Compact (UN Global Compact)

, 240

United States Declaration of Independence (1776)

, 321

Universal Declaration of Human Rights

, 320

Universidad Panamericana (UP)

, 237

social commitment

, 246–248

University

, 128–129, 131

advisors

, 245

University Social Responsibility (USR)

, 236, 238–239

case study

, 241–248

COLABORE PanAmerican Center

, 248–251

conceptualization and approaches to

, 238–241

future research directions

, 251–254

solutions and recommendations

, 251

at UP

, 243

University Social Responsibility Union of Latin America (UUSRLA)

, 240, 243

Utilitarian paradigms

, 285

Utilitarianism

, 281, 284–286

Validity in educational institutions

, 17

Vallaeys’ theory

, 243

Values

, 173

alteration

, 124

congruence

, 50, 52, 58

values-based behaviors

, 62–63

values-based MC mechanisms

, 51

Value systems

, 46n1, 48–49

research and findings on

, 55

Vicious circularity

, 282

Virtue

, 282, 298

Virtue ethics

, 280–281

approach to business

, 285

characterizing

, 281–283

dominate approaches to ethics in business

, 283–285

and family firms

, 286–288

Virtuous leader

, 305

Vision

, 242

Visionary leadership style

, 171

Visual contact

, 38

Voting

, 212–213

Vulnerability

, 33, 35

Walmart

, 210–211

Wehrmacht

, 189

Welcome

, 35–38, 42–43

Will condition

, 300

Win–win strategy

, 307

Work

, 40–41

World Health Organization (WHO)

, 71

Zentrum für Interdisziplinäre Forschung

, 189