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Retailing and the Ethical Challenges and Dilemmas Behind Artificial Intelligence

Retail Futures

ISBN: 978-1-83867-664-3, eISBN: 978-1-83867-663-6

Publication date: 7 October 2020

Abstract

Learning Outcomes

  • Learn about ethical dilemmas in retailing with the advances in artificial intelligence (AI)

  • Be able to reflect critically about the use and potential misuse of AI within the retailing industry

  • Learn about the history of AI

  • Be able to define and classify AI

Keywords

Citation

Kaplan, A. (2020), "Retailing and the Ethical Challenges and Dilemmas Behind Artificial Intelligence", Pantano, E. (Ed.) Retail Futures, Emerald Publishing Limited, Leeds, pp. 181-191. https://doi.org/10.1108/978-1-83867-663-620201020

Publisher

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Emerald Publishing Limited

Copyright © 2020 Emerald Publishing Limited