Prelims
Understanding Intercultural Interaction: An Analysis of Key Concepts
ISBN: 978-1-83867-398-7, eISBN: 978-1-83867-397-0
Publication date: 2 December 2019
Citation
Fitzpatrick, F. (2019), "Prelims", Understanding Intercultural Interaction: An Analysis of Key Concepts, Emerald Publishing Limited, Leeds, pp. i-x. https://doi.org/10.1108/978-1-83867-397-020191002
Publisher
:Emerald Publishing Limited
Copyright © 2020 Frank Fitzpatrick
Half Title
Understanding Intercultural Interaction
An Analysis of Key Concepts
Title Page
Understanding Intercultural Interaction
An Analysis of Key Concepts
Frank Fitzpatrick
United Kingdom – North America – Japan – India – Malaysia – China
Copyright
Emerald Publishing Limited
Howard House, Wagon Lane, Bingley BD16 1WA, UK
First edition 2020
Copyright © 2020 Frank Fitzpatrick
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British Library Cataloguing in Publication Data
A catalogue record for this book is available from the British Library
ISBN: 978-1-83867-398-7 (Print)
ISBN: 978-1-83867-397-0 (Online)
ISBN: 978-1-83867-399-4 (Epub)
Contents
| About the Author | ix |
| Foreword | x |
| Part I: Approach and Principles | 1 |
| Intercultural or Cross-cultural? | 3 |
| Sites of Intercultural Interaction | 3 |
| Key Themes | 4 |
| – What is Culture? | 5 |
| – Cultural Identity | 7 |
| – Cultural Essentialism | 7 |
| – The Universality of Culture | 8 |
| – The Question of Cultural Relativism | 8 |
| – Context and Power | 9 |
| – Beyond Culture Towards Interculturality | 10 |
| How the Key Concepts are Organised | 11 |
| How to Use This Book | 13 |
| Part II: Key Concepts | 15 |
| Acculturation | 17 |
| Anxiety Uncertainty Management (AUM) Theory | 21 |
| Attribution Theory (AT) | 24 |
| Chinese Values Survey (CVS) | 27 |
| Communication Accommodation Theory (CAT) | 30 |
| Computer-Mediated Communication (CMC) | 33 |
| Conversational Constraints Theory (CCT) | 38 |
| Cognitive Dissonance Theory (CDT) | 41 |
| Corruption Perceptions Index (CPI) | 44 |
| Critical Intercultural Communication (CICC) | 47 |
| Cross-Cultural Adjustment | 50 |
| Cross-Cultural Attachment Theory (CCAT) | 54 |
| Cross-Cultural Communication (CCC) | 58 |
| Cultural Anthropology | 61 |
| Cultural Context | 64 |
| Cultural Dimensions | 68 |
| Cultural Diplomacy | 72 |
| Cultural Essentialism | 75 |
| Cultural Hybridity | 79 |
| Cultural Identity | 83 |
| Cultural Imperialism | 86 |
| Cultural Intelligence (CQ) | 90 |
| Cultural Metaphors | 93 |
| Cultural Paradigms | 96 |
| Cultural Pluralism | 100 |
| Cultural Relativism | 103 |
| Cultural Stereotyping | 107 |
| Cultural Studies | 112 |
| Cultural Tightness Theory (CTL) | 116 |
| Cultural Universals | 120 |
| Culture and Ideology | 123 |
| Culture and Power | 126 |
| Culture and Tourism | 130 |
| Culture Contact | 134 |
| Culture Learning Theory (CLT) | 137 |
| Culture Shock | 141 |
| Culture Training | 144 |
| Culturism and Cultural Otherising | 148 |
| Democracy Index (DI) | 151 |
| Developmental Model of Intercultural Sensitivity (DMIS) | 154 |
| Ease of Doing Business Index (EDBI) | 157 |
| Economic Freedom Index (EFI) | 160 |
| Ethnocentrism | 163 |
| Expectancy Violation Theory (EVT) | 166 |
| Face Negotiation Theory (FNT) | 170 |
| Global Competitiveness Index (GCI) | 174 |
| Global Slavery Index (GSI) | 177 |
| The GLOBE Studies | 180 |
| E.T. Hall: The Silent Language | 185 |
| Geert Hofstede: Software of the Mind | 188 |
| Adrian Holliday: A Grammar of Culture | 193 |
| Human Development Index (HDI) | 197 |
| Identity Management Theory (IMT) | 201 |
| Identity Negotiation Theory (INT) | 204 |
| Individualism and Collectivism | 207 |
| Integrated Threat Theory (ITT) | 211 |
| Integrative Communication Theory (ICT) | 214 |
| Interaction Adaptation Theory (IAT) | 217 |
| Intercultural Communication (ICC) | 220 |
| Intercultural Competence (IC) | 225 |
| Intercultural Dialogue (ICD) | 230 |
| Intercultural Literacy | 233 |
| Interculturality | 236 |
| Interdiscourse Communication (IDC) | 239 |
| International Human Resource Management (IHRM) | 242 |
| R.D. Lewis: When Cultures Collide | 247 |
| Managing Cultural Diversity at Work (EDI) | 250 |
| Managing Intercultural Teams | 254 |
| John Mole: The Culture Triangle | 258 |
| Multiculturalism | 261 |
| Non-Verbal Communication (NVC) | 265 |
| Organisational Culture | 269 |
| Postmodernism | 273 |
| Power Distance | 277 |
| Rule of Law Index (RLI) | 280 |
| Schwartz: Theory of Basic Human Values | 283 |
| Social Identity Theory (SIT) | 286 |
| Social Network Analysis (SNA) | 289 |
| Social Progress Index (SPI) | 292 |
| Socialisation and Enculturation | 295 |
| Third Culture Identity (TCI) | 298 |
| Time Orientation | 301 |
| Fons Trompenaars: Seven Dimensions of Culture | 304 |
| World Press Freedom Index (WPFI) | 307 |
| World Values Survey (WVS) | 310 |
| Worldwide Governance Indicators (WGI) | 313 |
| Index | 317 |
About the Author
Dr Frank Fitzpatrick is a highly qualified and accomplished international business leader, intercultural consultant and academic. For over 25 years he has worked as an intercultural specialist extensively across several continents in complex strategic environments, successfully promoting intercultural awareness and collaboration amongst diverse groups of people from different cultural backgrounds. He has a PhD in Cross-Cultural Communication and Master's degrees in Business Administration and Linguistics.
Foreword
This book is aimed at students and professionals who wish to deepen their knowledge of how people interact in intercultural contexts by providing an overview of key concepts from a breadth of perspectives. Living, working and studying in intercultural and international contexts is ever more relevant to everyone, whether as language educators or students of social sciences, men and women working in international business and human resources or professionals dealing with issues in international relations and international development and specialist sectors such as industry, diplomacy, health and education, among others. As education and work become increasingly international, every student and professional at some point is likely to feel the need to explore and discuss concepts of culture and identity in order to be prepared for intercultural encounters in the globalised workplace, not least to understand themselves and the role that they play in their own society and on the international stage. For this, they will need the opportunity to be informed on and to explore notions of culture and identity and how they relate to their lives and future work. This book, then, brings together the most important and widely used concepts and theories relating to intercultural interaction in an informative and accessible manner in order to enable students and professionals of all backgrounds to improve their knowledge and prospects for the future. This will enrich the experience of intercultural interaction, improve the quality of business policies and dealings and build tolerance and understanding of different perspectives and conditions across the world of work and study.