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Technological Advancements and Innovations in the Tourism Industry: Driving Sustainable Tourism

Kaniz Fatema (Department of Management, Sunway Business School (SBS), Sunway University, Malaysia)
Punitha Sinnappan (Department of Marketing Strategy & Innovation, Sunway Business School (SBS), Sunway University, Malaysia)
Chong Soon Meng (Department of Management, Sunway Business School (SBS), Sunway University, Malaysia)
Motoki Watabe (Department of Management, Sunway Business School (SBS), Sunway University, Malaysia)

The Need for Sustainable Tourism in an Era of Global Climate Change: Pathway to a Greener Future

ISBN: 978-1-83608-669-7, eISBN: 978-1-83608-668-0

Publication date: 2 December 2024

Abstract

Sustainability entails promoting social development and meeting current needs without jeopardizing future life on Earth. It encompasses responsible resource stewardship and a consideration of environmental, social, and economic impacts. Sustainable tourism, as defined by the World Tourism Organization (WTO), addresses these impacts and balances economic prosperity, social well-being, and environmental preservation. Despite the tourism industry’s growth, its carbon-intensive nature significantly contributes to climate change, necessitating the adoption of sustainable practices. The global carbon footprint from tourism has risen, projecting to reach 6.5 GtCO2e by 2025, further stressing the environment. Sustainable tourism aligns with the United Nations’ Sustainable Development Goals, particularly SDG 8 and SDG 12, which emphasize inclusive and sustainable economic growth, and responsible consumption and production patterns. Technological advancements, such as AI and the Internet of Things, offer innovative data-driven solutions that not only revolutionize the tourism ecosystem but also mitigate its environmental impact. These technologies can help monitor and manage resource use in real time, promote renewable energy, and facilitate eco-friendly tourism practices. Embracing Industry 5.0, which integrates human capabilities with intelligent machines, the tourism sector can achieve human-centric, resilient, and sustainable growth. Future research should explore technology’s role in sustainable tourism, focusing on its environmental benefits and alignment with sustainability goals.

Keywords

Citation

Fatema, K., Sinnappan, P., Meng, C.S. and Watabe, M. (2024), "Technological Advancements and Innovations in the Tourism Industry: Driving Sustainable Tourism", Singh, P., Daga, S., Yadav, K. and Jain, A. (Ed.) The Need for Sustainable Tourism in an Era of Global Climate Change: Pathway to a Greener Future, Emerald Publishing Limited, Leeds, pp. 121-149. https://doi.org/10.1108/978-1-83608-668-020241019

Publisher

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Emerald Publishing Limited

Copyright © 2025 Kaniz Fatema, Punitha Sinnappan, Chong Soon Meng and Motoki Watabe