Artificial Intelligence and Healthcare Applications

Abstract

Artificial intelligence (AI) applications are increasingly used for day-to-day operations in healthcare. Each has a relatively limited scope or task, and several find application in managerial and organizational processes. More and more, AI and machine learning (ML) devices have received US FDA approval in the last decade. This chapter covers the main AI applications in healthcare, with a focus on organizational AI solutions (administrative AI), the main AI developers, their investment and real-world data and case studies in healthcare and other sectors. AI can be applied in resource management and procurement, resource allocation, clinical case management, staff work shift scheduling and handling of emergencies. AI applications are becoming ubiquitous in hospital (e.g. emergency room and operating theatre) and outpatient settings (e.g. ambulatory care and dentistry clinics). Their implementation is expected to bring direct benefits for patient care and satisfaction. This chapter gives a broad definition of AI in healthcare settings, with a focus on administrative applications and their use in case study data.

Citation

Buijs, E., Maggioni, E. and Carrafiello, G. (2024), "Artificial Intelligence and Healthcare Applications", Artificial Intelligence (European Health Management in Transition), Emerald Publishing Limited, Leeds, pp. 21-48. https://doi.org/10.1108/978-1-83549-468-420241002