Index

Citation

(2023), "Index", Lytras, M.D., Housawi, A.A. and Alsaywid, B.S. (Ed.) Smart Cities and Digital Transformation: Empowering Communities, Limitless Innovation, Sustainable Development and the Next Generation, Emerald Publishing Limited, Leeds, pp. 357-369. https://doi.org/10.1108/978-1-80455-994-920231019

Publisher

:

Emerald Publishing Limited

Copyright © 2023 Miltiadis D. Lytras, Abdulrahman A. Housawi and Basim S. Alsaywid

---

INDEX

Aarhus Convention

, 200

Academics

, 183

Active participation

, 194

Activity (A)

, 166–167

Ad hoc governance

, 203

Adaptive capacity

, 329

Advanced metering infrastructure (AMI)

, 302

gained benefits

, 310–313

implementation assumption

, 306

method

, 305–313

price reference and cost calculation

, 306–310

result

, 313–314

and smart city

, 302–305

study approach

, 305–306

Agile approach

, 94

Agile project management

, 142

Agrarian society. See Society 2.0

Agriculture and food area

, 241–243

Alternative data

, 288

Amazon. com

, 289

Amsterdam Pact

, 199

Anholt–Ipsos City Brands Index (2020)

, 164, 167

Apple

, 239

Application Programming Interfaces (APIs)

, 50, 241, 291

Apps

, 89

Artificial Intelligence (AI)

, 3, 14, 38, 87, 220, 254, 332

challenges regarding use of

, 260–266

Asilo

, 202

Assisted living (AL)

, 271

Attitudes

, 265

Atuservicio.uy application

, 237–238

Augmented Reality

, 3, 261

Australian Centre for International Agricultural Research

, 243

Automated technologies

, 261

Automatic coding

, 255

Automotive companies

digital transformation as identity quest for

, 139–143

transformation of

, 141–143

Automotive sector

, 141

Autonomous vehicles (AVs)

, 254

Awareness-raising

, 296

BA Obras

, 243

Barcelona’s Telecare Service

, 76–77

case of

, 77–79

system

, 77

BBVA API market in Spain

, 241

Beneficial AI

, 271, 276

Benefit–cost ratio (BCR)

, 305

Bibliometric analysis

, 255

Bibliometrix software

, 65

Biblioshiny

, 65

Big data

, 14, 38, 51, 69, 87, 286

analytics

, 261

capture and analysis

, 293

characteristics

, 286–287

sources

, 287

tools

, 288

types

, 287

use

, 288–292

Billing and meter reading fee omission (BMR-FO)

, 311

Blockchain

, 14, 38, 261

networks

, 3

Blog

, 163

Bloom Consulting Digital City Index (2020)

, 164

Bosco della Partecipanza di Trino

, 189

Building Information Modelling (BIM)

, 94

Bus Checker

, 239

Bus Times

, 239

Business intelligence (BI)

, 340

Business models

, 63

Buzz marketing

, 163

By-design resiliency

, 44

“By-design resilient system”

, 45

Car dominance

, 112

Car-to-Car communication (C2C communication)

, 140

Car-to-X communication (C2X communication)

, 140

Car. Software Org software unit

, 146

Card Detection System

, 290

Carmakers as question of organizational identity, digital transformation of

, 143–147

Cars

, 142

Cause–effect issues

, 260

CED-scheme

, 132

Centre for Deliberation, The

, 91

Centre of Regional Science

, 89

Change acceptance zone

, 138

Change management

, 195

Chipping containers

, 293–294

Circular economy

, 200

Cities and regions area

, 238–240

Citizens engagement

, 42

City Brand Hexagon

, 167

composition of

, 169

City branding

, 167–170

data and methods

, 162–167

digital marketing communication and

, 172–176

digital transformation of city branding through new forms of marketing communication

, 161–163

results

, 167

tools and importance of digital marketing communication in city branding

, 170–172

City Councilors on smart city approach

, 97–101

City data management platforms (CDMP)

, 51

City Hall

consultant

, 93

employees on smart city approach

, 97–101

website

, 94

City Knowledge Management Platform (CKMP)

, 51–52

City KPIs

, 40, 44

City layer

, 89

City management process

, 42

City marketing

, 160

City of Poznan, The

, 92–97

City simulation software (CSS)

, 345

Citymapper

, 239

Civic Budgets

, 88

Civic eState

, 204

Civic participation concepts

, 86, 98

form of

, 97

Civic profitability

, 202

Civic Tech

, 220–221

Civic technology

, 237

Climate change

, 221

Climate crises

, 184

“100 Climate-neutral and smart cities” project

, 100

Cloud computing

, 3, 14, 38, 87

Co-design process of social policies

, 6

CocoaSoils

, 242

Codeando Mexico

, 244

CogniCity OSS

, 235

Collaborative intelligence

, 220

Collective intelligence

, 41, 220

Collective process of understanding and negotiation, organizational identity as

, 136–137

Common good

, 193

Commons

, 188

evolution of methodological approaches for

, 198–199

experience of commons in Naples

, 199–204

HUL approach as “third way” in conservation and management strategies

, 190–194

landscape as living heritage

, 188–190

multidimensional evaluation methodology for

, 204–205

tools

, 194–197

Communities

, 188–190

Community Heritage

, 189

Community Led Local Development (CLLD)

, 200

Community of relations

, 193

Complex Adaptive Urban Ecosystem

, 39

Complex social value of landscape

, 196–197

Complexity Science

, 39

Computational social sciences

, 291

Conformity check

, 341

Connected, Automated, Shared and Electrified (CASE)

, 140

Connected cars

, 130

Connected domain ontologies, examples of

, 341–345

Connected mobility

, 140

Connectivity

, 86

Consumers

, 62

Contact center fee reduction (CC-FR)

, 311–312

Context analysis

, 255

Contextual knowledge

, 195

Conventional meter (CM)

, 306

Core community

, 189

Core healthcare proposition

, 321

Core Smart City Ontology

, 52

Core technologies for Smart City 5.0

, 49

knowledge management and ontologies

, 51–54

MAT

, 49–50

SI

, 54

Correspondence check

, 341

Cost calculation

, 306–310

Cost-benefit analysis (CBA)

, 305

COVID-19

, 224

impact on development of smart cities dimensions

, 24–28

pandemic

, 27, 38

sensitivity maps

, 328–330

smart cities in context of

, 23–24

Crowdfunding platforms

, 3

Crowdsourcing platforms

, 3

Cultural heritage

, 188

cultural heritage/landscape

, 194

Cyber-physical system (CPS)

, 38

DATA

, 237

Data collaboratives

, 220

Data concentrator unit (DCU)

, 309

Data fusion

, 287

Data intelligence

, 220

Data journalism

, 289

Data management

, 274

Data opening

, 239

Data processing module

, 46

Data-capture

, 289

Data-driven technologies

, 64

De-carbonization

, 302

Decentralization

, 227, 245, 302

Decision-making module

, 46–48

Decision-making process

, 43, 47, 49, 99, 183

Deep dive

, 139

digital transformation of carmakers as question of organizational identity

, 143–147

managing organizational identity in light of digital transformation

, 148–149

transformation of established automotive companies

, 141–143

trends of digitalization in mobility and automotive sector

, 140–141

Deep learning

, 332

Deliberative polling

, 90

Deming cycle. See Plan-do-check-act cycle (PDCA cycle)

Design process

, 92

Development Strategy for City of Poznan

, 92

Developmental process

, 4

Digital Communication City Index (DCCI)

, 167

Digital communication in cities

, 162

Digital communication of city (DCC)

, 166

Digital ecosystem

of Smart City 5. 0

, 49

of smart services

, 42

Digital learning process

, 261

Digital marginalization

, 60

Digital marketing communication in city branding

, 172–176

tools and importance of

, 170–172

Digital mobile communication

, 163

Digital p2p platform

, 48

Digital Peer-to-Peer Platform

, 45

Digital performance and progress indicators

, 22

Digital platforms

, 69

Digital technologies

, 20, 141–143

use of

, 21

Digital transformation

, 14, 62–64, 147–148, 220, 319, 321

accountable and sustainable healthcare

, 320–323

bibliometric analysis

, 65–68

of carmakers as question of organizational identity

, 143–147

case of “Barcelona’s Telecare Service”

, 77–79

case of “Smart City Wien”

, 76–77

changing organizational identities

, 137–139

of city branding through new forms of marketing communication

, 161–163

concept of identification

, 135–136

core attributes

, 17

COVID-19 pandemic impact on development of smart cities dimensions

, 24–28

deep dive

, 139

development of future mobility solutions for smart cities

, 130–131

digital performance and progress indicators

, 22

digital transformation impact on individuals and companies

, 17–20

high-level research model for digital transformation in healthcare

, 323

identity of individuals and organizations

, 131–134

as identity quest for automotive companies

, 139–143

integrated approach to digital healthcare in context of smart cities

, 319–320

management of smart cities

, 69–76

managing organizational identity in light of

, 148–149

methodology

, 64–65

organizational identity as collective process of understanding and negotiation

, 136–137

organizational identity stability and dynamics

, 134–135

overview of

, 15

phases of digital transformation in smart city domain

, 20–22

research problem

, 68–69

of smart cities

, 20

smart cities

, 60–61

smart cities in context of COVID-19 pandemic

, 23–24

theoretical considerations on organizational identity

, 131

Volkswagen Case

, 146

Digital Twin City

, 48

Digital urban ecosystem

, 41

Digitalization

, 21–22, 63, 220, 286, 302–303

Digitization

, 14, 21, 28, 63

Direct benefits

, 310–311

Disaster prevention

, 245

area

, 234–236

Disruptive technologies

, 14, 17

Diversity

, 227

Domain SC ontologies

, 341

E-commerce

, 262

E-services

, 89, 220

East Japan Earthquake and Tsunami in 2011

, 235

Education

, 290

Electronic health record (EHR)

, 266

Emergent intelligence (EI)

, 51, 220, 346

Employability

, 255

Employee disability (EDI)

, 278

Energias de Portugal (EDP)

, 230

Energy

area

, 230–234

crises

, 184

Energy-not-served (ENS)

, 313

Entrepreneurship

, 7

Environment model

, 346

Environmental harmony

, 227

Equitable design

, 183

EU Urban Agenda

, 204

European cities

, 165

approach of

, 165

European Commons Assembly (ECA)

, 200

European Food Safety Authority (EFSA)

, 241

European Union, The

, 25

Evaluation

, 182

Expected waste generation rates

, 260

Experiential marketing

, 163

Expert knowledge

, 195

Exposure

, 329

Facebook

, 165, 167

Faro Convention

, 192

Federalismo demaniale

, 201

Fifth-generation mobile network

, 292

Finance

, 288

area

, 240–241

Finnish Transport

, 238

5G technology

, 38

Fog computing

, 14

Fog Computing

, 3

Formal matching process

, 341

Fourth industrial revolution

, 254, 263

Free and Open Source

, 3

Freedom of information (FOI)

, 237

Future jobs

, 264

Future of work

, 264

Future smart cities research

dynamics of

, 3–5

human and social dimension of smart cities revisited

, 6

indicative initiatives and use cases for

, 8

strategic footprint of smart cities revisited

, 6–7

General SC ontology

, 341

Geographic information systems (GIS)

, 235

Geospatial technology

, 38

Global Open Data for Agriculture and Nutrition (GODAN)

, 241–242

Golemio

, 339

Google

, 239, 291

Governability for truly smart cities

, 183–184

Governance

agenda

, 182–183

system

, 182

Governments

, 263, 288

GovTech

, 220

Green management

, 7

Hard skills

, 265

Head-end-system

, 305

Health monitoring (HM)

, 271

Healthcare

, 289, 319

area

, 236–238

innovation in

, 321

system

, 320–321

High-level research model for digital transformation in healthcare

, 323

High-value data

, 224

High-value datasets

, 221

Historic urban landscape approach

, 194–195

Holonic approach

, 42

HUL approach as “third way” in conservation and management strategies

, 190–194

Human AI loop model

, 272

Human connectivity

, 4

Human dimension of smart cities

, 6

Human freedoms

, 263

Human resources (HR)

, 262

Hunting society. See Society 1.0

ICCROM

, 189

ICity Rank

, 109

“Identity gap” concept

, 137–138

In-depth interviews (IDIs)

, 86

Indian labor market

, 261

Indigenous Peoples’ and Community Conserved Territories and Areas (ICCAs)

, 189

Indirect benefits

, 310–311

Individual In-Depth Interviews (IDIs)

, 97–101

Industrial society. See Society 3.0

Inflation rate

, 306

Information and communication technologies (ICTs)

, 38, 60, 69, 75, 92, 220, 286

Information layer

, 89

Information Society

, 74

Information Technologies (IT)

, 38, 290

Information technology operations analytics (ITOA)

, 290

Innovation

, 194

in healthcare

, 321

management

, 69

Innovation Resistance Theory (IRT)

, 249

Innovative mobility concepts

, 140

Innovative technologies

, 235

Instagram

, 165, 167

Integrated Soil Fertility Management (ISFM)

, 242

Integrated Territorial and Urban Conservation (ITUC)

, 188

Integrated Territorial Investment (ITI)

, 200

Intelligence

, 220

Intelligent City 1.0

, 61

Intelligent enterprise service bus (iESB)

, 40

Intelligent environments

, 254

Intelligent Transportation System (ITS)

, 94

Intensified collective process

, 147

Interaction (I)

, 166

Interdisciplinary learning

, 266

Intergovernmental Panel on Climate Change (IPCC)

, 328

Internal rate of return (IRR)

, 305

International development

, 288

International Institute of Tropical Agriculture (IITA)

, 242

International Organization for Migration

, 36

Internet of everything

, 7

Internet of Things (IoT)

, 14, 38, 56, 69, 87, 220, 254, 261

Internet-connected devices

, 264

Italian metropolitan cities

, 123

Italian Ministry of Infrastructure and Transport (IMIT)

, 108

Job

, 258

marketing changes and challenges

, 276–278

Kano’s model

, 262

Key Performance Indicators (KPI)

, 39

Knowledge

, 265

layer

, 89

management

, 51–54

processing module

, 46

Knowledge graphs for SCs

, 336–345

Labor market

, 263

Landscape

as living heritage

, 188–190

regeneration

, 193

Landscape Observatories

, 190

Latin American Open Data Initiative (ILDA)

, 237

Leadership support

, 20

Linux databases

, 289

Linux-based technology

, 289

Living heritage approach

, 188–190

Local communities

, 183

Local governments

, 17

Local Initiatives Centers

, 93

Location Aware Services

, 3

Logistics area

, 244

London Air API

, 239

LoRaWAN

, 292

Lotka’s Law

, 65

Machine controls

, 263

Machine learning (ML)

, 14, 38, 87, 228, 261, 332

Managed service scheme

, 305–306

Manufacturing

, 289

Mapway

, 239

Marketing and Communication Strategy (2018–2022)

, 171

Marketing communication, digital transformation of city branding through new forms of

, 161–163

Matching process

, 341

McKinsey Global Survey

, 17

Media

, 289

Metaverse

, 3–4, 7

Meter data management system (MDMS)

, 305

Methodi Ordinatio methodology

, 255

Metropolitan City of Milan (MCMI)

, 111

Metropolitan City of Turin (MCTO)

, 111–112

Metropolitan public transport system

, 121

Metropolitan Rail System (MRS)

, 118

Metropolitan Transport System

, 121

Millennium Sustainability Goals

, 192

Ministry of Agriculture and Rural Affairs (MARA)

, 243

Ministry of Foreign Affairs of the Netherlands

, 243

Mobile applications

, 171

Mobile computers

, 14

Mobile tele-service

, 79

Mobility

, 141

model

, 346

Mobility as a Service (MaaS)

, 74

Modeling

, 328

Multi-Agent Technology (MAT)

, 49–50, 328

Multidimensional evaluation methodology for commons

, 204–205

Naples, experience of commons in

, 199–204

Napoli Lab

, 202–203

Narrowband IoT (NB-IoT)

, 292

National Association of Italian Municipalities (ANCI)

, 108

National Emergency Management Agency (BNPB)

, 236

National growth strategy

, 108

National Metropolitan Cities Operational Program (NOP)

, 108

Negotiation process

, 334

Net present value (NPV)

, 305

“Net Zero Carbon Cities” program

, 72

Neural network models

, 264

Neurotechnology

, 264

Next generation technology

, 4

Nonattainment New Source Review (NNSR)

, 73

NVivo 12 software

, 255, 258

Once-only principle

, 224

One semantic space

, 41–42

Online appointment scheduling system

, 94

Ontologies

, 51–54

for describing resource supply networks

, 333–334

ontology-driven knowledge base

, 46

for SCs

, 336–345

Open banking

, 240

Open data

, 220

holders

, 224

literacy

, 221

open data-driven society

, 249

and open innovation

, 222–224

performance expectancy

, 228

society 5.0

, 225–229

use-cases

, 229–247

Open Data Management Systems (ODMS)

, 244

Open government data (OGD)

, 221

Open innovation

, 222–224

Open-source digital platform

, 51

Operating analysis

, 340

Operational agent

, 334

Order agent

, 334

Organizational change

, 137

process

, 143, 148

Organizational identification, concept of

, 135

Organizational identity

, 133, 148

changing

, 137–139

as collective process of understanding and negotiation

, 136–137

digital transformation of carmakers as question of

, 143–147

managing organizational identity in light of digital transformation

, 148–149

stability and dynamics

, 134–135

Organizations

, 17, 134

Pandemics

, 184, 221

Papelea

, 243

Partecipanza Agraria di Nonantola

, 189

Patient-centric healthcare

, 321–322

Payback period (PP)

, 305

Peer-to-Peer platform (p2p platform)

, 46, 141

Penalty function

, 335

Personal agent

, 48

Personalization

, 262

Petabencana. id

, 235–236

Piano Urbano della Mobilità Sostenibile (PUMS)

, 108

Pilot projects

, 203

Plan-do-check-act cycle (PDCA cycle)

, 226–227

Planning module

, 46–48

Plantwise Global food security program

, 242

PlantwiseKnowledge Bank

, 243

PLN

, 302, 305

Plus One coworking spaces

, 93

PM2.5 particle monitoring

, 240

Policy design

, 182–183

evaluating policy design in smartness

, 184

Policy transformation

, 184

Popularity (P)

, 166

Potential revenue from accelerated customer outage handling (COH-PR)

, 313

Potential revenue from better meter abnormality fast detection (MED-PR)

, 312–313

Potential revenue from meter reading accuracy improvement (MQI-PR)

, 312

Potential revenue from the prevention of clock loss/clock error/measurement stop (PICE-PR)

, 313

Poverty

, 221

Power line carrier (PLC)

, 306

Poznan Civic Budget (PBO)

, 93

Poznan Supercomputing and Networking Center (PSNC)

, 92, 100

Prevention of Significant Deterioration (PSD)

, 73

Price reference

, 306–310

Problem solving

, 229

Process automation

, 14

Protective constraints

, 194

Public sector agencies

, 17

Public service area

, 243–244

Public transport authorities

, 239

Publicly available data

, 287

Qualitative analysis

, 340

Quantitative analysis

, 340

R Bibliometrix package

, 65

Radio frequency (RF)

, 306

Real estate

, 290

Real-life data collection

, 87

Real-time data

, 236

Recommendation Systems

, 3

Relationality principle

, 191

Remote activities

, 13

Renewable energy (RE)

, 302

Requirements specification step of implementation

, 55

Resilience

, 227, 245

requirements of smart city 5.0

, 42–45

Resilient (R)

, 43

Resilient by design

, 43

Resilient services

, 42

Resource agent

, 334

Resource and demand model (RD model)

, 50

Retail

, 290

Retail banking

, 290

Return on investment (ROI)

, 321–322

Robo taxis

, 130

Robotics

, 69

process automation

, 261

Rule–making

, 279

Saffron’s City Brand Barometer (2020)

, 164

SARS-CoV-2 pandemic

, 14

Science and research

, 290–291

Security protocols

, 38

Self-investment and OM scheme

, 306

Semantic check

, 341

Semantic interoperability (SI)

, 51, 54

Semantic matching process

, 341

Semantic requirements

, 340–341

Semi-structured data

, 287

Sendai Framework for Disaster Risk Management

, 235

Sensitivity

, 329

Sensor technology

, 20

Sensory devices

, 38

Separate Services

, 39–40

Service design process

, 25

Service lifecycle

, 223

Service Map

, 64

Service oriented architecture (SOA)

, 40

Service providers

, 183

Sewer system

, 75

Shared capacity

, 188

Shared mobility

, 130

Short message service (SMS)

, 75

6G Networks

, 3

Skills

, 265

Sloan Digital Sky Survey (SDSS)

, 290–291

Slovak cities, approach of

, 165

Slovenia

capture and analysis of big data

, 293

chipping containers

, 293–294

good practices of smart cities in

, 292–298

smart neighborhood

, 297–298

smart waste management system

, 292–293

tablets in vehicles

, 294

vehicle and container tracking

, 294

waste platform module

, 294–297

Smart cities (SC)

, 36, 60–61, 87, 89, 105, 181–182, 254, 279–280, 285–286

AMI and

, 302–305

Amsterdam program

, 39

app

, 97

approach

, 88

big data

, 286–292

city councilors and city hall employees on

, 97–101

concept

, 14, 38, 87–90, 106

COVID-19 pandemic impact on development of smart cities dimensions

, 23–28

Data Platform

, 40

designing policy for

, 184–185

development and concept

, 38, 40

Digital Platform

, 40

element

, 50

good practices of smart cities in Slovenia

, 292–298

integrated approach to digital healthcare in context of

, 319–320

knowledge base

, 48

knowledge base

, 52

ontologies and knowledge graphs for

, 336–345

paradigm

, 106

Poznań app

, 99

services

, 38

solutions

, 38

as urban ecosystem

, 43

Smart Cities 1.0

, 88

Smart Cities 2.0

, 61, 88

Smart Cities 3.0

, 88, 98–99

methodological approach

, 112–116

results

, 116–121

smart sustainable mobility and SUMPs in Italian context

, 107–112

Smart citizen in smart city

concept of smart city

, 87–90

deliberation and participation

, 90–92

individual in-depth interviews

, 97–101

The City of Poznan

, 92–97

Smart City 4.0 conceptual model

, 45

Smart City 5.0

, 41

application and future scope

, 330–332

architecture

, 45

city challenges

, 36

core technologies for

, 49–54

digital urban ecosystem

, 41

framework for constructing UHVI

, 329

implementing separate services

, 39–40

levels of smart city development and implementation

, 39

ontologies and knowledge graphs for SCs

, 336–345

requirements

, 41–42

Smart City

, 38–39

smart city data platform

, 40

smart city digital platform

, 40

smart Evropská street as SC testbed of Prague

, 345–347

smart resource management system

, 332–336

steps of implementation

, 55–56

strategic assessment and City KPI

, 40

sustainability and resiliency requirements

, 42–45

vulnerability framework

, 328–332

Smart City Ontology (SCO)

, 52, 54

Smart City Wien, case of

, 76–77

Smart community

, 89

Smart development

, 76

Smart economy

, 26, 89, 93

Smart energy grid model

, 346

Smart environment

, 27, 89, 93

layer

, 89

Smart Evropská street as SC testbed of Prague

, 345–347

Smart governance

, 25, 90

Smart grids

, 304

Smart health

, 26

Smart healthy cities

, 106

Smart living

, 27, 89

Smart meter (SM)

, 302, 304

Smart Mlaka

, 297

Smart mobility

, 28, 89, 94

solutions

, 130

Smart neighborhood

, 297–298

Smart Prague ontology

, 339–340

design principals

, 340–341

Smart production

, 142

Smart Resilient City

, 43

Smart resource management system

, 332

ontology for describing resource supply networks

, 333–334

planning process

, 335–336

software operation logic

, 334–335

Smart services/Personal agent

, 48

Smart sustainable cities

, 106

Smart sustainable development

, 188

Smart sustainable mobility in Italian context

, 107–112

Smart technologies

, 260

Smart transport system

, 50

Smart villages

, 291–292

Smartness

, 181–182

designing policy for smart cities

, 184–185

evaluating policy design in

, 184

governability for truly smart cities

, 183–184

policy and governance agenda

, 182–183

Social construction

, 188

Social constructionist approach

, 133–134

Social dimension of smart cities

, 6

Social media

, 98, 162

data

, 287

platforms

, 165–167, 173

Social networking

, 14

Social networks

, 162

Social process

, 138

Society 1.0

, 225

Society 2.0

, 225

Society 3.0

, 225

Society 5.0

, 220, 225–229

main features

, 226–227

origins

, 226

Society of Automotive Engineers (SAE)

, 140

Society of imagination. See Society 5.0

Soft skills

, 265

Sports

, 291

State-of-the-art technologies

, 148

Statistical analysis

, 330

Strategic assessment

, 40

Strategic footprint of smart cities revisited

, 6

entrepreneurship

, 7

green management

, 7

limitless innovation

, 7

sustainable development

, 7

urban management

, 7

Streaming data

, 287

Street-level data

, 236

Structured data

, 287

Sub-categories

, 113

Super-smart society. See Society 5.0

Sustainability

, 227

Sustainability requirements of Smart City 5.0

, 42–45

Sustainable (S)

, 43

Sustainable city development

, 42

Sustainable development

, 7, 245

Sustainable development goals (SDGs)

, 4, 72, 201, 203

Sustainable services

, 42

Sustainable Urban Mobility Plan (SUMP)

, 107

in Italian Context

, 107–112

of MCBO

, 117

Swiss Agency for Development and Cooperation SDC

, 243

Syntax check

, 341

Synthetic population model

, 346

Tablets in vehicles

, 294

Tamper detection officer fee omission (TDO-FO)

, 311

Targeting of consumers

, 289

Technical requirements

, 340–341

Technical skills

, 262

Technological accessibility

, 60

Technological advances

, 254

Technological innovation (IT)

, 262

Technological model

, 63

Technological systems

, 60

Technology

, 254, 256, 289

Technology Acceptance model (TAM)

, 249

Technology layer

core elements of

, 46

data and knowledge processing module

, 46

planning and decision-making module

, 46–48

smart services/personal agent

, 48

Technology transfer

, 254

challenges and solutions related to AI and technologies

, 266–271

challenges regarding use of AI

, 260–266

job marketing changes and challenges

, 276–278

methodologies used in articles

, 258

methodology

, 255

results

, 255–274

smart cities

, 279–280

solutions

, 271–274

study sectors

, 258–260

Technology–Organization–Environment framework (TOE)

, 249

Tertiary communication

, 162

Thematic Objectives (TO)

, 200

TOGETHER 2025 strategy

, 246

Tools of digital marketing communication in city branding

, 170–172

Transformation

, 182

Transport for London (TfL)

, 238

Travel apps

, 239

Trends

, 265

Twitter

, 165, 167, 239, 291

UEFA European Football Championship EURO 2012

, 91

UN Sustainable Development Goals

, 4

UNESCO approach

, 194, 196

Unified Medical Information Analytical System

, 76

Unified Theory of Acceptance and Use of Technology (UTAUT)

, 249

United Nations statistics

, 36

United States of América (EUA)

, 73

Unstructured data

, 287

Urban Agenda

, 199

Urban Civic Communities

, 203

Urban civic uses

, 204

Urban Digital Ecosystem (UDE)

, 43, 45

Urban management

, 7

Urban Planning and Housing Code

, 73

Urban planning process

, 27

Use-cases

, 229

agriculture and food area

, 241–243

cities and regions area

, 238–240

disaster prevention area

, 234–236

energy area

, 230–234

finance area

, 240–241

healthcare area

, 236–238

logistics area

, 244

public service area

, 243–244

User interface (UI)

, 333

Valle d’Ampezzo

, 189

Value creation

, 229

Value-based healthcare

, 321–322

Vehicle and container tracking

, 294

Viral marketing

, 163

Virality (V)

, 166

Virtual agent (VA)

, 334

Virtual reality (VR)

, 3, 87, 261

Virtual round table decision-making process

, 47

Virtual world design

, 55

Visualization components

, 346

Volkswagen AG (automotive company)

, 146

Volkswagen Automotive Cloud (VW.AC)

, 146

Volkswagen Case

, 146

Volume, velocity, variety, variability, and veracity (5Vs)

, 286–287

Vosviewer software

, 255

VTS information system

, 293

VUCA

, 62

Waste

disposal

, 297

platform module

, 294–297

Waze

, 239

wDialogu

, 91

Web applications

, 171

Weighted average cost of capital (WACC)

, 306

Wireless sensor network

, 38

Wisdom-of-crowd. See Collective intelligence

WOM

, 163

Word-of-Mouth marketing (WOM marketing)

, 163

World Health Organization (WHO)

, 331

Younger generation

, 264

YouTube

, 165

Zipf’s Law

, 65–66