Competitiveness as an Intangible Source of Knowledge, Organisational Culture, Processes, and Organisational Forms

Abstract

Purpose: The main goal of this discussion is to explain how competitiveness could be an important source of knowledge and economic power in a society, especially in the period of higher demands on knowledge, innovation and organisational base growth. Our focus of the discussion will be tourism as an important service sector economic activity in countries all over the world.

Methodology: The chapter will be conceptually based on its goal to develop the theories of competitiveness and to discuss how competitiveness influences knowledge, organisational processes and forms with a focus on tourism services.

Findings: Competitiveness in tourism depends on many factors. As an intangible source of knowledge, organisational culture processes and organisational forms generally influences tourism activity. For this reason, not only is comparative advantage important in the competitiveness concept, but also competitive advantage and the way of deploying resources play an important role.

Significance: Resources are not only based on labour, capital and land (neoclassical theory approach), but resource-advantage theory underlines the importance of financial, physical, legal, human, organisational, informational and relational capital. In this process, new processes and organisational forms must be created, as well as innovative approaches to processes and the importance of knowledge capital.

Practical Implications: New ideas about this process could be helpful for researchers and practitioners to recognise the importance of competitiveness for their work and research.

Citation

Mazurek, M. (2023), "Competitiveness as an Intangible Source of Knowledge, Organisational Culture, Processes, and Organisational Forms", Grima, S., Sood, K. and Özen, E. (Ed.) Contemporary Studies of Risks in Emerging Technology, Part B (Emerald Studies in Finance, Insurance, and Risk Management), Emerald Publishing Limited, Leeds, pp. 1-22. https://doi.org/10.1108/978-1-80455-566-820231001