Operational Performance: A Measure of Project Success

Abstract

The purpose of this chapter is to discuss operational performance as a tool for construction project success. Specifically, the chapter examines important aspects such as the definition and meaning of operational performance, operational performance objectives, operational performance indicators and the key points to increasing operational performance. This chapter emphasises the importance of operational performance in business as it plays vital role in other aspects of business or company's variables. It concludes that investment in the improvement of operational performance is very important to any successful business. The essence of operational performance is to identify problems and provide solutions to them. It is essential to know that every difficulty that is encounter in business should be picture as a chance to become better. On this note, a mentality that embraces continual improvement should be taken graciously and adopted in order to make sure that a company continue to plan for the future.

Citation

Oke, A.E. (2022), "Operational Performance: A Measure of Project Success", Measures of Sustainable Construction Projects Performance, Emerald Publishing Limited, Leeds, pp. 129-134. https://doi.org/10.1108/978-1-80382-997-520221035