Index

Pioneering New Perspectives in the Fashion Industry: Disruption, Diversity and Sustainable Innovation

ISBN: 978-1-80382-348-5, eISBN: 978-1-80382-345-4

Publication date: 18 May 2023

This content is currently only available as a PDF

Citation

(2023), "Index", Ritch, E.L., Canning, C. and McColl, J. (Ed.) Pioneering New Perspectives in the Fashion Industry: Disruption, Diversity and Sustainable Innovation, Emerald Publishing Limited, Leeds, pp. 301-308. https://doi.org/10.1108/978-1-80382-345-420231025

Publisher

:

Emerald Publishing Limited

Copyright © 2023 Elaine L. Ritch, Catherine Canning and Julie McColl


INDEX

A

Aarrekids
, 145

Activism
, 68

Activist groups
, 75

Activist movements
, 68

Advanced Clothing Solutions (ACS)
, 185

business case
, 187–188

circular business models
, 186–187

financial feasibility of fashion rental business models
, 189–190

future for
, 192–193

partnering with fashion-tech platforms
, 191

product renewal service
, 192

strategic B2B partnerships
, 190–191

UK’s largest third-party logistics provider for fashion rental and resale
, 188–189

African Development Bank (AfDB)
, 156

African fashion
, 155–156

African Growth and Opportunity Act (AGOA)
, 155, 158

empowerment through business creation, employment and global acceptance
, 164–165

FDIs and exports opportunities for SSA fashion economy
, 160–163

securing SSA’s fashion future through circular fashion
, 165–167

and World Bank Growth Model
, 159–160

Age construction and children’s dress code
, 145–149

All Party Parliamentary Group for Fashion and Textiles
, 108

Amancio Ortega of Inditex
, 231

Amazon Fashion
, 132

American Civil War
, 106

Apple Watch
, 216

Arm’s length approach
, 279

Artificial intelligence (AI)
, 248

ASOS
, 127

Atmospherics
, 117

Attitude–behaviour gap (ABG)
, 79, 205

environmental issues and
, 206–207

Augmented reality (AR)
, 249

Autism Hour’ scheme
, 116

Autism spectrum disorder (ASD)
, 115

in retail context
, 117–118

retail recommendations for ASD inclusive retail environments
, 124

Babygro
, 146

Balance of Trade (BOT)
, 162

Bamboo fibres
, 19

Banana Republic
, 127

BBC programmes
, 16

Behaviours
, 174

Big beautiful women (BBW)
, 109

Black Lives Matter movement (BLM movement)
, 2, 65, 94

Body image and fashion
, 108–110

Bombay Closet Cleanse
, 196

Brand
, 127

behaviour
, 241

concept
, 266

equity
, 19

extensions
, 78

personality
, 266

reasons to
, 266

Breaking Fashion
, 16

Britain’s colonial policy
, 31

British colonies
, 31

British East India Company
, 31

Bundlee
, 190

Business model
, 33, 101

Business of Fashion (2016)
, 110

Business performance
, 107

Business-to-consumer (B2C)
, 174

Buyer–supplier relationship (BSR)
, 278

current
, 278–279

current marketplace
, 278

future-proofing
, 284–286

impact on buying cycles
, 279–281

sustainability
, 281–283

Buyer–supplier–customer (BSC)
, 277

C

CaaStle
, 191

Canary Craftivists project
, 67

Capitalism and sustainability
, 31–32

Carol’s Shop and Tea Room
, 196

Center for Social Justice
, 94

Changing Markets Foundation (2021)
, 44

Childhood studies
, 140

Children’s clothes and gender construction
, 141

age construction and children’s dress code
, 145–149

contours of mixed dress codes in childhood
, 141–142

gendered fashion, design and retail
, 142–143

genderless
, 143–145

Childrenswear
, 139

background context
, 140–141

children’s clothes and gender construction
, 141–149

small couture
, 149–151

Chilean Centre for Climate Science and Resilience
, 15

Circular business models
, 56–58, 186–187

innovations
, 58

Circular customer journeys
, 283

Circular economy
, 174, 176–177

concept
, 158

engaging consumers in
, 178–181

Circular fashion
, 173, 176, 188, 195

Circular products
, 283

Circular supply chains
, 283

Clean Clothes Campaign (2021)
, 236

Climate activism
, 80

Climate activists
, 76

attitude behaviour gap
, 79

climate activists as consumers
, 82–85

collaborative fashion consumption
, 78–79

ethical fashion brand extensions & sustainable fashion brands
, 77–78

fashion industry’s impact on climate crisis
, 76–77

Greta Thunberg Effect
, 81–82

new climate activist
, 80

power of climate activist and potential for meaningful change in fashion industry
, 76

sustainable fashion
, 77

Climate Activists as Consumers
, 82–85

Climate crisis
, 83

fashion industry’s impact on
, 76–77

Climate emergency
, 68

Clothing concept
, 29

Collaborative–consumption
, 174, 178

Collaborative–fashion–consumption (CFC)
, 76, 78–79, 177

Collective action

argument for adopting systems change
, 40–42

fashion for common good
, 42–43

goals of system
, 49–50

mindset/paradigm out of system arises
, 46, 50–51

power to add, change or self-organise system structure
, 48–49

power to transcend paradigms
, 51

rules of system
, 48

structure of information flows
, 47–48

systems change
, 43–47

Community projects
, 69

Community-led nonprofit Sustainable Fashion Scotland (Community-led nonprofit SFS)
, 40, 49

Competitive advantage
, 96

Conspicuous conservation
, 179

Consumer behaviours
, 174, 235

theory
, 129

Consumer spending
, 157

Consumer-based brand equity (CBBE)
, 266

to FIBE
, 269

Consumer-to-consumer (C2C)
, 174

Consumers, climate activists as
, 82–85

Content creators
, 85

Core social motives
, 270–271

Cost leadership strategies
, 96

Cotton
, 31

Counter movements
, 76

COVID-19

pandemic
, 55, 58, 277–278

and sustainability in fashion industry
, 59

Crafters
, 67

Craftivism
, 66–70

finding meaning and creating contribution
, 69–71

motivations to engage
, 68–69

process
, 67–68

social movement theory
, 68

Craftivist Collective (social group)
, 66–67

Cross-channel retailing
, 258–259

Cultural contexts
, 2

Culture
, 1

D

Dataveillance
, 221

Date-the-Ramp
, 196

Deadstock
, 60

Debenhams
, 132

Decision-making model
, 207

Depop
, 177, 197–198

Design process
, 15

of childrenswear
, 5

Differentiation strategy
, 96

Diffusion of Innovation (2003)
, 95–97

Digital technology
, 17

Digitalisation
, 55

Dior (luxury fashion brand)
, 96

Disasters
, 59

Disposal of clothes
, 77

Disruption
, 5

Distribution
, 255–256

Diversification
, 133

Diversity
, 5, 108

and equality management systems
, 107

Diversity, Equity and Inclusion (DEI)
, 94

Do-it-yourself practices (DIY practices)
, 219

Dog Pile Thrift, The
, 196

Dolce
, 127

Dominant social paradigm (DSP)
, 4, 12–16, 175

of fashion production and consumption
, 39

Dove ‘Real Beauty’ campaign
, 2

E

E-commerce
, 245

creating compelling experiences online
, 246

fit information
, 248–249

gamification
, 250–251

information design
, 248

navigation design
, 247

personalised information
, 250

retail website design
, 246

social design
, 250

sustainability information
, 249–250

visual design
, 246–247

visual search
, 248

Earth Logic
, 57

Earth Logic Research Action Plan (2019)
, 51

eBay
, 177

fashion
, 132

Eco fashion
, 77

Eco-labels
, 236

Economic sustainability
, 218

Economics of Exclusion, The

competitive advantage
, 95–96

fashion and industry of fashion
, 96–98

fashion industry landscape
, 98–101

new models
, 101–102

Ellen McArthur Foundation
, 186–187

Empowerment through business creation, employment and global acceptance
, 164–165

Endless Wardrobe
, 190

Environmental Audit Committee (EAC)
, 230

Environmental conservation
, 31

Environmental scanning
, 188

Environmental sustainability
, 217–218

Equality
, 108

Equality, diversity and inclusivity (EDI)
, 105

and equity
, 107

body image and fashion
, 108–110

gender and fashion
, 110–111

history of uniformity, exclusivity and inequality
, 106–107

in workplace
, 107–108

race and fashion
, 111–112

Equity
, 108

EDI and
, 107

equity-based recruitment strategies
, 111

Equity, diversity and inclusion (EDI)
, 123

Ethical consumer
, 207

Ethical consumption
, 205

Ethical fashion
, 76–77

brand extensions
, 77–78

Eurocentrism
, 93

Exclusion
, 100–101

Extinction Rebellion (XR)
, 66, 75

F

Fashion
, 1–3, 27, 29–30, 48, 56, 109, 111–112, 174, 230

apparel
, 140

body image and
, 108–110

and capitalism
, 30–31

circular economy
, 174, 176–177

clothing
, 128

collaborative–consumption
, 178

commercial opportunities
, 181–182

for common good
, 42–43

communication
, 234–236

companies
, 94

consumers
, 233–234

consumption
, 129–130

design
, 2

disruption of fashion practice
, 175–176

economy
, 157–158

engaging consumers in circular economy
, 178–181

gender and
, 110–111

goal of
, 49

history
, 142–143

importance of advancing fashion sustainability agenda
, 12

and industry of fashion
, 96–98

and market-driven capitalism
, 28

marketing
, 16, 265

race and
, 111–112

realignment of value from fashion to marketing
, 16–20

redistribution markets
, 177–178

rental
, 187

resale
, 187

retail
, 245

retailers
, 249

sustainability and
, 32–33

system
, 44

week
, 58–59

Fashion brands
, 230

case studies on sustainability of
, 236–240

Fashion businesses
, 101

models
, 191

Fashion industry
, 4, 27, 34, 44, 75, 93, 101, 105

approaches
, 56

behaviours
, 100

with fashion brands
, 60

impact on climate crisis
, 76–77

landscape
, 98–101

in SSA
, 156

Fashion Institute of Technology (FIT)
, 94, 110

Fashion production
, 13, 39

and consumption
, 12–13

Fashion Revolution (FR)
, 20, 47, 81

Fashion Sustainability and Social Accountability Act
, 48

Fashion-tech platforms, partnering with
, 191

Fashion’s Dirty Secrets
, 230

Fashionable technology
, 216

Fashionable wearables
, 216

Fast fashion (FF)
, 12–16, 58, 279

brands
, 57, 78

business models
, 42–43, 173

fads
, 15

industry
, 56

production and consumption
, 14

production of
, 11, 14

Female fashion
, 141

Financial feasibility of fashion rental business models
, 189–190

Fine Finds, The
, 196

Fit information
, 248–249

Flannels
, 257

Follower-based influencer brand equity (FIBE)
, 265, 269–270

individuals to influencer brands social identity and FIBE formation
, 270–272

societal identify influence on
, 272–274

Footwear industry
, 164

Foreign direct investment (FDI)
, 157

and exports opportunities for SSA fashion economy
, 160–163

Fra-For
, 146

Free Market

capitalism and sustainability
, 31–32

fashion, sustainability, and market capitalism
, 29–30

fashion and capitalism
, 30–31

sustainability and fashion
, 32–33

systems investigation
, 28–29

Fridays for Future (FfF)
, 75

G

Gabbana
, 127

Gamification
, 250–251

Garment care
, 77

Garment production
, 13

Gender
, 140

and fashion
, 110–111

inequality
, 107

Generation-Z
, 81, 173, 205–207, 292

as vintage and second-hand consumers
, 208–210

Google glasses
, 216

Graffiti
, 69

Grassroots movements
, 39

Greater innovation
, 102

Greta Thunberg Effect
, 81–82

Gross Domestic Product (GDP)
, 12

Growth, market potential for
, 129

Growth Matrix
, 128, 132

H

H&M
, 127, 132

High-income countries (HIC)
, 42

Hirestreet
, 190–191

Hope
, 291

Our House is on Fire
, 291–292

overconsumption
, 292–294

promise
, 294–297

Human beings
, 6

Human branding
, 267

I

IDKids
, 145

In The Style (Fast-fashion online retailer)
, 16–19

Lorna Luxe in collaboration with ‘In The Style’
, 16–19

In-store retail experience
, 117, 122

Incentives & Constraints
, 48

Inclusion
, 93, 101

within fashion industry
, 100

Inclusive education
, 143

Inclusive retailing
, 115

ASD in retail context
, 117–118

implications and future research
, 122–124

methodology
, 119

retail atmospheric variables
, 118, 120–122

retail customer experience
, 117

retail experience of parents with autistic children
, 119–120

retail servicescape and atmospherics
, 117

Inclusivity
, 108

India
, 196

Indifference investigation to sustainability in fashion industry

case study
, 58–59

COVID-19 and
, 59

defining sustainable fashion and circular business models
, 56–58

Industrial Revolution
, 31

Industry of fashion, fashion and
, 96–98

Inequality
, 68

Influencer branding
, 267–268

Influencer brands
, 265

brand concept
, 266

CBBE to FIBE
, 269

FIBE ecosystem
, 269–270

human branding
, 267

individuals to influencer brands social identity and FIBE formation
, 270–272

reasons to brand
, 266

societal identify influence on FIBE
, 272–274

understanding
, 268–269

Information design
, 248

Information flows, structure of
, 47–48

Ingroup–outgroup dynamic
, 94

Innovation
, 15

design and
, 19

Innovators
, 97, 100

Instagram
, 196–198

Intent
, 46

International Labour Organisation (ILO)
, 278

Intersectionality concept
, 109

J

Journeys in Design (series of initiatives in Scotland)
, 49

K

Kiabza
, 196

L

Legislation
, 112

Leverage points
, 45

framework
, 40

Leverage points perspective (LPP)
, 45

Love Island (reality TV programme)
, 17

Low-and middle-income countries (LMIC)
, 41

Lulu Thrift
, 196

Luxe, Lorna (social media influencer)

in collaboration with ‘In The Style’
, 16–20

Luxury fashion brand
, 96

Luxury fashion market
, 255

luxury fashion retailers’ distribution strategies
, 256–257

luxury fashion retailers’ multiple channel distribution
, 259–260

multiple channel retailing
, 257–259

LVMH (luxury fashion brand)
, 96

M

Mafia
, 150

Manufacturing process of textiles and clothing
, 28

Marimekko
, 145

Market capitalism
, 29–30

system of
, 32

Market development
, 132

Market levels
, 230

Market penetration
, 132

Market potential for growth
, 129

Market-driven capitalism
, 28

Marketing, realignment of value from fashion to
, 16–20

Mass-market brand
, 96

Mass-market fashion company
, 96

McCartney (luxury fashion brand)
, 96

Mega events
, 58

#MeToo
, 65

Midsteeple Quarter
, 49–50

Millennials
, 196, 205

Mindset/paradigm out of system arises
, 46, 50–51

Mixed dress code contours in childhood
, 141–142

Models
, 101–102

Modest fashion
, 127–128, (see also Sustainable fashion)

defining
, 128

market potential for growth
, 129

modest wear driving growth for fashion brands
, 130–133

impact of religiosity and fashion consumption
, 129–130

Modest wear driving growth for fashion brands
, 130

diversification
, 133

market development
, 132

market penetration
, 132

product development
, 132–133

in UK
, 131

Multichannel
, 260

Multiple channel distribution strategy
, 256

Multiple channel retailing
, 256–259

My Wardrobe HQ (MWHQ)
, 190

N

Natural resources
, 4

Navigation design
, 247

Netflix
, 187

Netnographic techniques
, 198

New business model innovations
, 55

New climate activist
, 80

New environmental paradigms (NEPs)
, 4, 15, 174

New fashion business models
, 95

New product development (NPD)
, 279

Nike
, 132

Non-governmental organisations
, 42

Nününü
, 145

O

Observatory of Economic Complexity (OEC)
, 162

Oil
, 4

Omni-channel retailing
, 256

Online shopping
, 245–246

Online thrifting
, 196

data analysis
, 199–202

literature review
, 196–198

methodology
, 198

#OOTD Instagram posts (Brand’s website)
, 94

Organic Basics
, 249–250

Organic cotton
, 78

Outgrouping
, 94

P

Panda Picked
, 196

Paris Agreement of 2015
, 77

Participative design
, 141

Patch work quilts
, 69

Peer-to-peer
, 180

People with disabilities (PWD)
, 115

Perfect Body’ campaign approach
, 109

Personalised information
, 250

Petit Pli
, 146

Pirate jacket
, 2

Playtime
, 145

Post-purchase behaviours
, 77

Power to transcend paradigms
, 51

Primark
, 96, 127

Product development
, 132–133

Production process
, 11, 14

in fashion factories
, 20

Purple Pound
, 115–116

Pussyhat Project, The (social group)
, 66

Q

Qualitative approach
, 198

Quantified Self (QS)
, 220–221

R

Race

and fashion
, 111–112

inequality in fashion industry
, 111

Rana Plaza factory incident
, 59

Rapid fashion (RF)
, 279

Ray’s Thriftstore
, 196

Recycled polyester
, 78

Redistribution markets
, 174, 177–178

Religion
, 128

Religiosity
, 129–130

Relove
, 196

Renoon
, 186

Representation & Inclusion in the Fashion Industry Report, The
, 108

Retail
, 128, 130

servicescape
, 117

website design
, 246

Retail atmospheric variables
, 120, 123

external variables
, 120–121

general interior variables
, 121

human variables
, 122

layout and design variables
, 121–122

point-of-purchase and decoration variables
, 122

Retail experience of parents with autistic children
, 119

affective experience
, 119–120

cognitive experience
, 119

physical experience
, 120

social experience
, 120

Retailers
, 132

internationalisation
, 260

Retro Days
, 196

Rotaro
, 190

S

Saitex
, 160

Save Your Wardrobe
, 186

Scepticism
, 78

Second-hand clothing
, 208

Second-hand fashion
, 207–208

Second-hand platforms
, 79

Self-organisation
, 48

Self-organise system structure, power to add, change or
, 48–49

Selfridges
, 257

SFS
, 49

SFS Community Call
, 50

Signing accords
, 59

Sisters in Stitches (social group)
, 66

Slave trade
, 105–106

Slavery Abolition Act, The (1833)
, 106

Slow fashion
, 76–77

Småfolk
, 145

Small couture
, 149

childrenswear market post-WW2
, 150–151

dressing child
, 149–150

Small-and medium-sized enterprises (SME)
, 42

Social design
, 250

Social groups
, 66

Social identity
, 265

Social inclusion policy
, 157–158

Social media
, 233

society
, 7

Social Media Influencers
, 83

Social mobilization
, 68

Social movements
, 65

theory
, 68, 70

Social sustainability
, 217

Soil health
, 4

Speed-to-market strategy
, 279

Spotify
, 187

Stage3
, 196

Stella (luxury fashion brand)
, 96

Stitches for Survival (social group)
, 66

Strategic B2B partnerships
, 190–191

Strategy
, 132

Sub-Saharan Africa (SSA)
, 155

AGOA
, 158–167

fashion industry in
, 156

securing SSA’s fashion future through circular fashion
, 165–167

social inclusion policy and SSA fashion economy
, 157–158

Success
, 17

Supply chain
, 283

Sustainability
, 28–30, 41, 55–56, 229, 281–283

capitalism and
, 31–32

case studies on sustainability of fashion brands
, 236–240

in fashion
, 206, 230–233

and fashion
, 32–33

fashion communication
, 234–236

fashion consumers
, 233–234

focussed business model innovation
, 34

information
, 249–250

initiatives
, 46

integration
, 60

interventions or solutions
, 45

three pillars of
, 217–218

transformations for fashion
, 44

Sustainable Development Goals (SDGs)
, 231

Sustainable fabrics
, 78

Sustainable fashion
, 56–58, 76–77, 186, 195, (see also Vintage fashion)

brands
, 77–78

consumption
, 83

fast-fashion
, 12–16

importance of advancing fashion sustainability agenda
, 12

marketing
, 15

marketing and value creation
, 12

options
, 77

realignment of value from fashion to marketing
, 16–20

Sustainable fast-fashion brand extensions
, 78

Sustainable initiatives
, 59

Sustainable sources
, 19

Sustainably-sourced materials
, 43

System, goals of
, 49–50

System, rules of
, 48

System of fashion
, 32

System of market capitalism
, 32

Systems change
, 43–47

adopting systems change, argument for
, 40–42

Systems investigation
, 28–29

Systems learn
, 29

Systems theory
, 28, 43

T

Thematic analysis
, 198

Theory of the Leisure Class
, 3

This for That
, 196

ThredUp
, 197

Thrift shop owner, practices, motivations and challenges as
, 199–201

Thrift shopper, practices, motivations and challenges as
, 201–202

Thrift shopping
, 198

Thrift store
, 196

Thrifting fashion
, 197

Touchpoints
, 234

Traditional activism
, 66

Traditional crafting
, 69

Transcend paradigms, power to
, 51

Transparency
, 47

U

UK-based influencers
, 85

UK-based online fashion brand
, 111

UK’s largest third-party logistics provider for fashion rental and resale
, 188–189

Umma model agency
, 127

UN Sustainable Development Goals (SDGs)
, 29

Unequal power relations
, 42

Uniformity, exclusivity and inequality, history of
, 106–107

Uniglo
, 127

United Nations
, 76

United Nations Brundtland Report (1987)
, 29

United Nations Conference on Trade and Development
, 12

Upcycling techniques
, 57

V

Value from fashion to marketing, realignment of
, 16–20

Vintage fashion
, 205

environmental issues and ABG
, 206–207

generation-Z
, 207

generation-Z as vintage and second-hand consumers
, 208–210

and second-hand fashion
, 207–208

Vinted
, 177, 198

Visual design
, 246–247

for different cultural contexts
, 247

Visual search
, 248

W

Walmart
, 96

Waste materials
, 57

Water
, 4

Wearable technologies
, 216

Wearables
, 215–216

current trends in market of
, 216–217

and environmental implications
, 218–220

and social implications
, 220–222

three pillars of sustainability
, 217–218

Website design
, 246

WeChat
, 260

Well-being
, 217

Woke’
, 2

Women
, 110

Workers’ Rights Consortium (WRC)
, 164

Workplace, EDI in
, 107–108

World Bank Growth Model
, 159–160

World Development Report (WDR)
, 159

Y

Yarn bombing for Ukraine
, 70

Yarn bombs
, 69

You and Yours
, 230

Z

Zeitgeist, exploring
, 3–7

Prelims
Chapter 1: Introduction
Disruption
Chapter 2: Sustainable Fashion Marketing and Value Creation: Moving Beyond the Cannibalisation of Fashion
Chapter 3: Fashion, Sustainability, and the Free Market
Chapter 4: Change Designers: Uprooting the Fashion System Through Collective Action
Chapter 5: The ‘Whatever’ Phenomenon: Investigating Indifference to Sustainability in the Fashion Industry
Chapter 6: Craftivism: Hand-Crafted Projects as a Means of Social and Political Expression
Chapter 7: The Power of the Climate Activist and Potential for Meaningful Change in the Fashion Industry
Diversity
Chapter 8: The Economics of Exclusion: Why Inclusion Doesn't Fit Fashion's Business Model
Chapter 9: Diversity, Inclusivity and Equality in the Fashion Industry
Chapter 10: Expanding the Conversation on Inclusive Retailing: An Exploratory Look at the Servicescape-related Fashion Retail Experience of Families with Autism
Chapter 11: Modesty as a Fashion Growth Opportunity? Exploring the Potential of Fashion, Sustainability, Production, Value, and Marketing
Chapter 12: Children's Clothing Versus Children's Fashion: Contextual and Design Approaches of Childrenswear in the Global North
Chapter 13: Imperatives of Inclusive Policies on Growth and Challenges of the Fashion Industry in Sub-Saharan Africa
Sustainability and Circular Fashion
Chapter 14: Resell–Rewear: Examining Consumer Behaviour to Advance the Fashion Circular Economy
Chapter 15: Exploring the Current and Future Potential of Fashion Rental and Resale in the UK: A Case Study on ACS Clothing
Chapter 16: “I Thrifted this ‘Fit”: Indian Millennials’ Experiences of Online Thrifting
Chapter 17: Vintage Fashion Consumption as a Sustainable Choice
Chapter 18: Fashion and Technology: A Concern Over Wearables' Environmental and Social Implications
Sustainability, Retail and Marketing
Chapter 19: Fashion Embraces Sustainability: An Analysis of Brands
Chapter 20: E-commerce is King: Creating Effective Fashion Retail Website Designs
Chapter 21: The Outlook of Luxury Fashion Retailers' Multiple Channel Distribution Strategies
Chapter 22: The Alchemy of Fashion Influencer Brands: Emergence, Social Identity and Follower-based Influencer Brand Equity
Chapter 23: There are Three of Us in this Relationship – Sustainability and the Need to Future-proof Buyer–Supplier Relations Post Covid-19
Chapter 24: Conclusion and the Promise of Hope
Index