Index
Research in Administrative Sciences Under COVID-19
ISBN: 978-1-80262-298-0, eISBN: 978-1-80262-297-3
Publication date: 23 May 2022
This content is currently only available as a PDF
Citation
(2022), "Index", Limón, M.L.S. and García, M.L.S. (Ed.) Research in Administrative Sciences Under COVID-19, Emerald Publishing Limited, Leeds, pp. 193-201. https://doi.org/10.1108/978-1-80262-297-320221012
Publisher
:Emerald Publishing Limited
Copyright © 2022 Emerald Publishing Limited
INDEX
Academic stress
COVID-19
, 99–100
home confinement
, 100
method
, 103
results
, 103–111
theoretical framework
, 101–103
Academic workload
, 100
Accessibility
, 144
Adverse effects of pandemic
, 178
Affiliation, sense of
, 141
Agree scale
, 107
Agricultural subsistence businesses
, 34
Alibaba
, 142
Alliances with civil society
, 39–40
Amazon
, 138, 142
Amazon Handmade
, 41
Analysis of variance (ANOVA)
, 105, 107–108, 127–128
Apple
, 138
Apps
, 120
Artesano Estamos Contigo
, 40
Artisanal subsistence businesses
, 34
Asociación de Internet. mx
, 138, 142
seal of trust by
, 145
study of e-commerce
, 143
study on habits of internet users in Mexico
, 144
Aspirational groups
, 141
Attention
, 169
Bajo palabra
, 40
Banco de España
, 8
Bartering practices reactivation
, 38
Bartlett’s test of sphericity
, 92
Big data
, 24
Bloggers
, 141
Bolsa del Mercado de Valores (BMV)
, 50, 57
characteristics of public limited companies listed on
, 58
Brainstorming session
, 164
Broadband latency
, 18
Burnout
, 91–92, 122
correlation analysis
, 95–96
factor analysis
, 92–95
impact on university workers’ intention to quit in times of COVID-19
, 90–92
method
, 92
regression analysis
, 96
results
, 92
theoretical framework
, 90
Burnout syndrome
, 91, 102
Business
, 19, 34, 156
age and entrepreneurial orientation of
, 35
competitiveness
, 6, 180–181
doing business ranking
, 23
doing business using electronic media
, 138
environment in
, 34
strategy
, 179
worldwide
, 32
Business Insider Intelligence
, 142
Capital portfolios
, 60
Cardiovascular diseases
, 101
Centre for Complexity Sciences (C3)
, 76–79
Chronic stress (See Burnout syndrome)
CIGA
, 81–83
Civic needs
, 68
Civil protection entity
, 159
Civil society, alliances with
, 39–40
Classical theory of consumer behaviour
, 139
Client/supplier relationships
, 73
Clients, CSR and
, 185–186
Cloud
, 24
Collaborative software
, 120
Combination
, 69
Community, CSR and
, 186–187
Companies
capabilities and resources
, 178
development opportunities available to
, 181
long-term goal for
, 179–180
relative interest in unemployment rates
, 185
socially responsible
, 179
true ethical commitment
, 179
Competitive advantage
, 69–70
Competitive pressures
, 121
Competitivity
at macro level
, 8–14
at meso level
, 14–18
at meta level
, 18–26
at micro level
, 23–26
Computer Hassles
, 122
Consumer
, 139
behavior
, 140
ethical behaviour
, 183
society
, 139
Consumerism
, 139
Consumption habits
, 139–141
Contingency
, 34–35, 156
Coronavirus
, 184–185
Coronavirus epidemic 2019 (COVID-19)
, 1, 32, 49–50, 68, 90, 99–100, 156
burnout impact on university workers’ intention to quit in times of
, 90–92
contingency practices for obtaining income
, 37–38
e-commerce in times of
, 2
economic crisis caused by
, 36
effects of
, 50
foreign trade shares vis-á-vis COVID-19
, 52–54
health contingency
, 33
health crisis
, 34–35, 178
infection prevention strategies
, 100
influence on CSR
, 179–180
method
, 57–60
niches of opportunity
, 54–57
non-tariff regulatory and restrictive measures on export of goods
, 51
results
, 60–61
role of universities vis-á-vis
, 73–74
strategies for dealing with new COVID-19 pandemic in Mexico
, 79–81
subsistence businesses in COVID-19 contingency
, 33–36
systemic competitiveness of Latin American MSMEs under
, 8–26
theoretical framework
, 50
CORONAVIRUS/UNAM app
, 74, 84–85
‘Coronavirus’
, 74
Corporate social responsibility (CSR)
, 1, 178
and clients
, 185–186
and community
, 186–187
corporate behaviour in COVID-19 era
, 183
COVID-19 influence on
, 179–180
and employees
, 185
environmental practices during pandemic
, 183–185
and innovation
, 180–181
narrative literature review protocol
, 181–182
results
, 183
theoretical framework
, 179
Correlation analysis
, 95–96
Creativity
, 157–158
Cronbach’s alpha test
, 110–111, 126, 146–147
‘Dark side of technology use’
, 122
Data collection
, 103
Data entry screen method
, 169
Data Smog
, 121–122
Decision-makers
, 141
Depersonalisation
, 91
Design thinking
, 157–159, 166–168, 170–173
application of
, 161–165
development
, 161–165
method
, 157–161
results
, 165–169
theoretical framework
, 157
Desk-based research
, 7
Development Bank of Latin America (CAF)
, 8
Diabetes
, 101
Digital ecosystem
, 24
Digital technology
, 138
Director of knowledge management (DKM)
, 72
Directorate General for Academic Staff Affairs (DGAPA)
, 75, 79–81
Dogmatic thinking
, 158
E-commerce
, 138–139, 141–145
consumption habits
, 139–141
method
, 145–146
phases of
, 143
results
, 146–151
theoretical framework
, 139
ECLAC (Comisión Económica para América Latina y el Caribe)
, 57
Economic activity
, 50
Economic Commission for Latin America and Caribbean (ECLAC)
, 6, 8
Economic crisis
, 36
Economic model
, 90
Economic Policy
, 8–10
Economic problems
, 32
Economic reactivation programmes
, 157
Economically Active Population (EAP)
, 146
Education(al)
mobile technology in
, 120
model
, 119, 124
systems
, 100
technostress in educational environments
, 118
Electronic media
, 138
Emerging government support programmes
, 40–42
Emerging markets
, 90
demands through innovation and proactivity
, 38
Emotional exhaustion
, 91
Empathise
, 163
Empathy map
, 164
Employees, CSR and
, 185
Employer’s code
, 165
Employer’s Register (RP)
, 165
Enterprises
, 6
competitiveness
, 7
medium-sized enterprises
, 14
micro-sized enterprises
, 23
sector-specific enterprises
, 14
Entrepreneurial skills of small-scale producers
, 33
Entrepreneurs
, 41
Entrepreneurship
, 24, 33
Environmental Geography Research Centre (CIGA)
, 75
Environmental performance
, 184
ESG
, 184
European Union (EU), n16
Exhaustion (See Burnout syndrome)
Experience of technostress
, 121
Explanatory model
, 119
Exploratory factor analysis (EFA)
, 110
Export quota
, 52
External factors
, 140
Externalisation
, 69
Extraordinary call 2020
, 79–81
Facebook
, 39, 138
Factor analysis
, 92–95
Factor loading analysis
, 92–94
Financial sector
, 50
Fiscal Policy
, 13–14
measures adopted by LAC countries
, 15
5-point Likert scale
, 125, 130
questionnaire ranging
, 92
Fixed broadband speed
, 18
Flexibility practices
, 102–103
Food Support Program
, 40
Foreign Trade Law
, 52
Foreign trade shares vis-á-vis COVID-19
, 52–54
Fourth Digital Transformation (FDT)
, 24
Fourth Industrial Revolution
, 24–26
Free trade agreements (FTAs)
, 51
FTA between European Union and Mexico (EU-Mexico FTA)
, 51
General Data Protection Regulation (GDPR)
, 144
Generation X
, 143
Global Indicator of Economic Activity (IGAE)
, 52
Globalisation
, 50, 141
Goodness-of-fit test
, 111
Google
, 138
Google forms format
, 103
Gradual loss
, 91
Great Depression
, 1
Greenhouse gas emissions (GHG emissions)
, 184
Gross domestic product (GDP)
, 8, 32, 50, 178
Health
, 90, 121
crisis
, 34, 100
emergency
, 68
pandemic
, 184
Health contingency
, 100
Higher education
, 118
students in
, 120
technostress in higher education students
, 119
Historical narrative method
, 8
Home confinement
, 100
Human beings
, 158
Human interaction
, 157
Human resources (HR)
, 102
Humanity
, 157
life for
, 89
Hygiene
, 90
Ideate
, 164
Immaterial labour
, 70
and knowledge creation
, 69–70
Impetus
, 157
Import quota
, 52
In-depth content analysis
, 182
Income
COVID-19 contingency practices for obtaining
, 37–38
lack of
, 33
Industry 4. 0
, 24–26
Industry’s Digital Transformation
, 24
Infectious diseases
, 68
Influencers
, 141
Information
, 68, 70, 83, 161
fatigue
, 121
resources
, 76
systems variables
, 119
Information and communication technologies (ICTs)
, 118
Information Fatigue Syndrome
, 122
Information technology (IT)
, 123
Infrastructure for business development
, 17
Innovation
, 35, 36
business practices
, 38
CSR and
, 180–181
researchers
, 157
Instagram
, 39
Institute for the Promotion of Handicrafts of Tabasco (See Instituto para el Fomento de las Artesannsa de Tabasco (IFAT))
Institute of Applied Sciences and Technology (ICAT)
, 75
Institutional framework
, 19
Institutions
, 156
Instituto para el Fomento de las Artesannsa de Tabasco (IFAT)
, 40
Intangible assets
, 68
Intangible goods
, 68–69
Intellectual Property Rights
, 73
Intention to quit
, 92
burnout impact on university workers’ intention to quit in times of COVID-19
, 90–92
descriptive statistics and reliability of
, 95
factor loadings for
, 94
linear regression model for
, 96
representative for
, 96
Inter-American Development Bank (IDB)
, 8, 39, 68
Internal factors
, 140
Internalisation
, 69
International Labour Organisation (ILO)
, 8
Internet access
, 144
Internet of Things (IoT)
, 24
Interview
, 163
Job burnout variable
, 94–95
Kaiser–Meyer–Olkin test (KMO test)
, 92, 110
Knowledge acquisition
, 73
Knowledge dissemination
, 73
Knowledge innovation
, 73
Knowledge integration
, 73
Knowledge management
CORONAVIRUS/UNAM app
, 76–79
Extraordinary call 2020
, 79–81
immaterial labour and knowledge creation
, 69–70
infrastructure
, 72
infrastructure
, 72–73
knowledge protection
, 84–85
KVC
, 83–84
method
, 74–75
processes
, 73, 84
results
, 75
role of universities vis-á-vis COVID-19
, 73–74
theoretical framework
, 69
UNAM geographic information platform on COVID-19
, 81–83
at UNAM in response to COVID-19
, 68
UNAM University Commission for Care of Coronavirus Emergency
, 75–76
value chain model for
, 70–72
Knowledge protection
, 73
Knowledge storage capacity
, 72–73
Knowledge value chain model (KVC model)
, 68–69, 83–84
Knowledge workers
, 72, 80, 84
Labour
, 69
reforms
, 89–90
Latin America (LA)
, 5
Latin America and Caribbean (LAC)
, 8–9
Latin American Integration Association (ALADI)
, 51
Latin American MSME
, 6, 8
systemic competitiveness of Latin American MSMEs
, 8–26
Latin American universities
, 74
Legal protection of cyber consumer
, 144
Life for humanity
, 89
Likert scale
, 145
Linear regression model for intention to quit
, 96
Livelihood business contingency approach
alliances with civil society
, 39–40
COVID-19 contingency practices for obtaining income
, 37–38
emerging government support programmes
, 40–42
innovative and proactive business practices
, 38
low-price strategies
, 39
method
, 36–37
results
, 37
social media sales and promotions
, 38–39
subsistence businesses in COVID-19 contingency
, 33–36
theoretical framework
, 33
Logistics
, 144
Low-price strategies
, 39
Machine-to-machine communication (M2M communication)
, 24
Macro level, competitivity at
, 8–14
Macro level competitiveness of MSMEs
, 6–7
Market participation
, 23, 34
Marketing
, 140
Markets subsistence businesses
, 33
Maximum likelihood estimation
, 111
Mayo Clinic
, 102
Mental health
, 100–101
Meso level
competitiveness of MSMEs
, 6–7
competitivity at
, 14–18
Meta level
competitiveness of MSMEs
, 6–7
competitivity at
, 18–26
Methodological strategy
, 157
Mexican e-commerce
, 138
Mexican government authorities
, 156
Mexican Institute of Social Security (IMSS)
, 156
Mexican market index
, 60
top seven Mexican exporting companies and
, 59
Mexican Stock Exchange (BMV)
, 50
Micro competitiveness
, 24
Micro level
competitiveness of MSMEs
, 6–7
competitivity at
, 23–26
Micro-, small-, and medium-sized enterprises (MSMEs)
, 5–6, 32–33
advantages and disadvantages of
, 25
in LA
, 1416
policy
, 19
public policy scores for
, 20–21
Microeconomic analysis of behavior
, 139
Millennial generation
, 143
Ministry of Agriculture and Rural Development
, 54
Ministry of Economy
, 54
Ministry of Health
, 32
Mobile broadband
latency
, 18
speed
, 18
Mobile communications
, 24
tools
, 120
Mobile technology
in education
, 120
mobile technology-based learning
, 122
Moderating variables
, 126
Monetary Policy
, 10–13
Mosaic (first commercial web browser)
, 142
Multi-case study
, 74
Multiple case study
, 69
Multitasking Madness
, 122
Multivariate linear regression analysis
, 92
Narrative literature review protocol
, 181–182
National Association of Universities and Higher Education Institutions (ANUIES)
, 74
National Consumer Price Index (NCPI)
, 53
National Institute of Statistics and Geography (INEGI)
, 53
National Laboratory for Ecological Analysis and Synthesis (LANASE)
, 75
National Survey of Occupation and Employment (ENOE)
, 146
Negative psychological experiences
, 119–120
Niches of opportunity
, 54–57
Non-tariff regulatory
, 51
Non-traditional media
, 141
‘Normality’
, 118
Oaxaca Secretariat of Arts and Cultures (SECULTA)
, 41
Occupational Health Psychology
, 121
On-site model
, 131
Online 36-item questionnaire
, 103
Online class sessions
, 100
Online education
, 124
Online sales
, 143
Online shopping
, 143
Opportunity, niches of
, 54–57
Organisation for Economic Co-operation and Development (OECD)
, 5, 8, 142
Organisations
, 72
p-value
, 95
Pan American Health Organization
, 100
Pandemic
, 101, 179
adverse effects of
, 178
CSR environmental practices during
, 183–185
Payment Card Industry Data Security Standard (PCI DSS)
, 145
‘Perceived Security’
, 144
Portfolio selection methodology
, 50
Post facto case study
, 74
Post hoc analysis
, 131
Post-purchase
, 140
Pre-purchase
, 140
Principal component analysis
, 95
Proactive business practices
, 38
Proactivity
, 35, 36
attention to emerging market demands through
, 38
Problem solvers
, 157
Production Structure in Latin American Countries
, 14
Prototypes
, 164
Psychological impact
, 100
Public mental health
, 100
Public policy scores for MSME
, 20
Puebla’s civil protection
, 160
PUIS programme
, 75–79
Purchase
, 140
Purchasing process
, 140
Qualitative methodology
, 74
Quality of life
, 6
Quantitative approach
, 145
Quantitative methodological design
, 92
Quick Response code
, 159
Quotas
, 52
Reactivation of bartering practices
, 38
Reference groups
, 141
Regression analysis
, 96
Research and Technological Innovation Projects Support Programme (PAPIIT)
, 79–81, 85
Research hypothesis
, 50
Responsible behavior
, 183
Rural communities
, 33
Safety
, 90
‘Sample Size Calculator’
, 146
SARS-CoV-2 COVID-19 contingency
, 159
Scepticism
, 121
School of Medicine
, 76–79
Seasonal tariff
, 51
Security
, 144
Self-employment
, 33
Self-fulfilment, lack of
, 91
Sense of affiliation
, 141
Sharpe Index (SI)
, 59
Sharpe portfolio
, 59
weights and beta
, 61
Showrooming
, 143
Situational approach
, 35
Small-and medium-sized business system
, 90
Small-and medium-sized enterprises (SMEs)
, 19, 34, 57
Small-scale businesses
, 33–34
Small-scale producers
, 33
Smartphones
, 143
Social contingency
, 101
Social distancing
, 100, 156
Social media sales and promotions
, 38–39
Social networks
, 39
Social organisations
, 156
Social platforms
, 24
Social restrictions
, 118
Social Security Law
, 165
Socialisation
, 69
Socially responsible business
, 180
Socially responsible consumers
, 183
Sociedad Anónima Bursátil (SAB)
, 57
Solidarity
, 36
Spiral Model of Occupational Health (SMOH)
, 121
SPSS version 22. 0
, 146
Stakeholders recognition
, 181
Standard deviation of investment portfolio
, 60
Start-up business
, 156–157, 165
Statista
, 138
Statistical analyses
, 92
Strategic orientation
, 35
Stress
, 101
Students in higher education
, 120
Subsistence businesses
, 32
in COVID-19 contingency
, 33–36
Supply
, 144
Sustainability
, 183–185
Sustainable indicators
, 184
SWREG (online software sales company)
, 142
Symptomatology
, 121
Systematic literature review
, 181
Systemic competitiveness
, 6
competitivity at macro level
, 8–14
competitivity at meso level
, 14–18
competitivity at meta level
, 18–23
competitivity at micro level
, 23–26
development
, 8
method
, 7–8
model
, 6–7
Tariff-quota
, 51
Tariffs
, 50, 51
Tax measures
, 14
Technoaddiction
, 122
Technoanxiety
, 122, 125
Technofatigue
, 121, 125
Technoinefficacy
, 125
Technoinefficiency
, 122
Technological complexity
, 121
Technological insecurity
, 121
Technological invasiveness
, 121
Technological overload
, 121
Technological uncertainty
, 121
Technology
, 38, 124
Technostress
, 118, 119–120
in higher education students
, 119
method
, 125–126
results
, 126–131
theoretical basis of
, 120–125
Technostress Creators Inventory (TCI)
, 120
Teleworking
, 100, 103
3D printing
, 24
Tlaquepaque City Council
, 41
Traditional Markowitz investment portfolio selection methodology
, 50
Traditional Markowitz model
, 57, 59
Traditional media
, 141
Transfer method
, 70
UNAM geographic information platform on COVID-19
, 75, 81–83
Undersecretary of Foreign Trade of the Ministry of Economy
, 51
Unemployment
, 33
University
, 68
impact on university workers’ intention to quit in times of COVID-19
, 90–92
role of universities vis-á-vis COVID-19
, 73–74
students
, 120
technostress among
, 120
Value chain model for knowledge management
, 70–72
Webrooming
, 143
WhatsApp
, 39
Work, technostress in
, 118
Work technostress, complications derived from
, 123
Work-related stress
, 91, 101
Working at home
, 102
World Bank Group
, 8
World Health Organisation (WHO)
, 32, 99, 121
World Tourism Organisation
, 32
World Trustmark Alliance (WTA)
, 142
- Prelims
- Introduction
- Part I: Companies and SMEs
- Chapter 1: The Systemic Competitiveness of Latin American MSMEs Under COVID-19
- Chapter 2: The Contingency Approach to COVID-19 of Subsistence Businesses
- Chapter 3: Effects of the COVID-19 Pandemic on the Top Seven Mexican Exporting Companies
- Part II: Human Capital and Knowledge Management
- Chapter 4: Multi-case Study of Knowledge Management at UNAM. Responses Under COVID-19
- Chapter 5: The Impact of Burnout on University Workers’ Intention to Quit in Times of COVID-19
- Chapter 6: Issues that Impact Academic Stress when Working Remotely Under COVID-19: Scale Reliability
- Chapter 7: Technostress in University Students as an Effect of the Coronavirus Pandemic
- Part III: Marketing and Business Strategies
- Chapter 8: The Influence of E-commerce on Consumption Habits Under COVID-19 in the City of Durango, Mexico
- Chapter 9: Design Thinking as a Methodological Strategy for the Economic Reactivation of Start-ups in Mexico Under COVID-19
- Chapter 10: Corporate Social Responsibility in the COVID Era. An Exploratory Literature Review
- Index