The Smart City and COVID-19

Abstract

Smart cities are concepts much loved by politicians and technologists but are very difficult to bring about in practice. There are many isolated applications in cities such as operating streetlamps, but very few, if any, examples of integrated applications sharing data and managing the city as a holistic entity rather than a set of disparate and unconnected applications. This is despite hundreds of trials and indicates how difficult bringing about a smart city will be. The key challenge is the wide range of interested parties in a city including the elected city authority, subcontractors and suppliers to the authority, emergency services, transport providers, businesses, residents, workers, tourists, and other visitors. Some of these entities will be primarily driven by finance, such as businesses and transport providers. Some will be driven by political considerations. Some will be concerned with the quality of life as well as financial costs. In some cases, there will be conflicting interests – the city may want as much information as possible on people in the city, whereas individuals may want privacy and the minimum data stored concerning their movements and attributes. COVID-19 does not change any of these issues, but it does increase the importance of some applications such as smart health, logistics, people surveillance, data security, and crisis management, while reducing the importance of others such as traffic management. It may result in more willingness for monitoring and data sharing if this can be shown to result in better control of the virus.

Citation

Webb, W. (2023), "The Smart City and COVID-19", Whalley, J., Stocker, V. and Lehr, W. (Ed.) Beyond the Pandemic? Exploring the Impact of COVID-19 on Telecommunications and the Internet, Emerald Publishing Limited, Leeds, pp. 121-133. https://doi.org/10.1108/978-1-80262-049-820231005