Absence of information

, 14–15, 46–48

Abstraction

, 16

Adaptation

, 87–88

Aspect-oriented communication

, 52–54

Aspect-seeing

, 53–54

Asplund’s theory of motivation

, 5–6

Boundaries

, 18–20

Bureaucratic systems

, 5

Category errors

, 34

Changes

, 15–16

development

, 16–17

distinctions

, 23–25

identity

, 23–25

perspectives

, 17–18

Cognitively open systems

, 49–50

Collective blindness

, 83

Communication

, 88–90

Asplund’s theory of motivation

, 5–6

circular process

, 103–104

differences

, 47–48

feedback processes

, 108–109

human relationships

, 2

information

, 1

interactionist theory

, 2

knowledge

, 1

micro-behaviours

, 5–6

minimal rules

, 6

model description

, 3–4

obstacles

, 107

punctuation

, 6–7

self-understanding

, 105–110

significant symbols

, 3–4

social theory. See Social theory

, 2–3

strategies

, 90–93

system

, 43–46

systemic thinking. See Systemic thinking

Communicative co-creation

, 48–50

Complex social systems

, 68

Connection processes

, 50–52

Context

, 20

markers

, 34–36

Contextual competence

, 29–30

Contextual understanding

complex social systems

, 68

critical thresholds

, 69–70

emergence

, 73–75

external world

, 71–73

message

, 67–68

organizational complexity

, 68

part-whole relationship

, 67–68

patterns

, 69–71, 74–75

social cohesion

, 73

social laws

, 74–75

social mechanism

, 75–79

systemic thinking

, 72–73

Critical thresholds

, 69–70

Cyclical variation

, 6

Deep relationships

, 36

Depth of experience

, 11

Distinctions

, 23–25, 85–86

Emergence

, 73–75

External world

, 23, 71–73

Feedback

, 29–30, 108–109

Flexibility

adaptation

, 87–88

collective blindness

, 83

communication

, 88–90

description

, 86–88

distinction process

, 85–86

perceived rejection

, 89–91

pragmatic communication strategies

, 93

principles

, 85

reference system

, 88–90

relationships

, 82, 89–90

rigidity

, 83–86

self-reference

, 81–83

social change mechanism

, 82

strategies

, 90–93

Fragmented information

, 52–54

Framing

, 14–15

Fundamental experiences

, 38–41

absence of information

, 14–15

abstraction

, 16

boundaries

, 18–20

case letter

, 10

changes

, 15–17

communication

, 10

consequences

, 10

context

, 20

depth of experience

, 11

development

, 16–17

framing

, 14–15

identity

, 11–12

meta-context

, 20

relationships

, 11–12

social relationships

, 13

social systems

, 11, 13

systemic thinking

, 98

system – internal-world relationships

, 13–14

trust

, 20–22

Genesis

, 39

Human relationships

, 2

Ideas

chance

, 58–59

circle

, 58

expectations

, 60

hidden knowledge

, 58–59

information

, 59–60

innovation

, 58–59

knowledge

, 57–58

meta-communication

, 62–63

tacit ideas

, 61–63

values

, 60

Identity

, 11–12

case letter

, 24–25

changes

, 23–25

constant

, 25–26

contextual competence

, 29–30

differences

, 23–25, 29

differentiation

, 29–30

distinctions

, 23–25

external world

, 23

feedback

, 29–30

irreversible

, 26–28

recursivity

, 29

reversible

, 26–28

system-internal differentiation

, 28–29

threshold value

, 29–30

time-lag

, 29–30

tools

, 27–28

Information

, 1, 59–60

Innovation

, 58–59

Interactionist theory

, 2

Irreversible

, 26–28

Knowledge

, 1, 57–58

communication

, 1

creation

, 2

hidden knowledge

, 58–59

ideas

, 57–58

Message

, 67–68

Meta-communication

, 62–63

Meta-context

, 20

Micro-behaviours

, 5–6

Minimal rules

, 6

Model description

, 3–4

Model power

, 4–5

Morality

, 37–41

fundamental experiences

, 38–41

segmentation

, 40

Nervous tension

, 109–110

Normatively closed systems

, 51–52

Organizational complexity

, 68

Paradoxes

, 34

Part-whole relationship

, 67–68

Patterns

, 69–71, 74–75

Perceived rejection

, 89–91

Pragmatic communication strategies

, 93

Punctuation

, 6–7

Recursivity

, 29

Redundancy

, 4

Reference system

, 88–90

Relational norms

, 36–37

Relationships

absence of information

, 46–48

aspect-oriented communication

, 52–54

aspect-seeing

, 53–54

case letter

, 36

category errors

, 34

changes

, 47

cognitively open systems

, 49–50

communication differences

, 47–48

communication system

, 43–46

communicative co-creation

, 48–50

connection processes

, 50–52

context markers

, 34–36

deep relationships

, 36

dynamics

, 39

flexibility

, 89–90

fragmented information

, 52–54

fundamental experiences

, 38–41

genesis

, 39

goals

, 40–41

information

, 34

morality

, 37–41

normatively closed systems

, 51–52

paradoxes

, 34

relational norms

, 36–37

right actions

, 41–43

significant symbols

, 33–34

social relationships

, 44–46

stability

, 47

systemic connections

, 43–44

threshold value

, 38

types of

, 37

wrong actions

, 41–43

Reversible

, 26–28

Rigidity

, 83–86

Self-organization

, 6

Self-reference

, 81–83

Self-understanding

, 105–110

Significant symbols

, 3–4, 33–34

Social changes

, 102

mechanism

, 82

Social cohesion

, 73

Social laws

, 74–75

Social mechanism

, 75–79

Social relationships

, 13, 44–46

Social systems

, 11, 13

Social theory

, 2–3

create element

, 111

detect element

, 111

fundamental experience

, 116

interpretation

, 111–114

language

, 115–116

messages

, 113

micro-social theory

, 112

select element

, 111

simple gesture

, 114

Spontaneous ability

, 4

Stability

, 47

Symbol

, 3–4

Symbolic interactionism

, 97

System–external world distinction

case letter

, 24–25

changes

, 23–25

constant

, 25–26

contextual competence

, 29–30

differences

, 23–25, 29

differentiation

, 29–30

distinctions

, 23–25

external world

, 23

feedback

, 29–30

irreversible

, 26–28

recursivity

, 29

reversible

, 26–28

system-internal differentiation

, 28–29

threshold value

, 29–30

time-lag

, 29–30

tools

, 27–28

Systemic connections

, 43–44

Systemic thinking

, 72–73

assumptions

, 101

circular process

, 103–104

communication

, 98–103

feedback processes

, 108–109

fundamental experience

, 98

nervous tension

, 109–110

selection processes

, 105

self-understanding

, 105–110

social changes

, 102

symbolic interactionism

, 97

theoretical research

, 99

System-internal differentiation

, 28–29

Tacit ideas

, 61–63

Threshold value

, 29–30, 38

Time-lag

, 29–30

Trust

, 20–22

Values

, 60

Wrong actions

, 41–43