Packaging and Repackaging of Information Products and Services for Effective Service Delivery

Abstract

The mission of libraries is to carry out information management responsibilities in the areas of acquisition, organization, preservation and dissemination of information to clientele and the clientele is expected to be satisfied with the services provided. One way in which user's satisfaction can be achieved is by repackaging the information to meet their needs in this era of ICT expansion. This advancement has posed challenges which call for changes in library services. This chapter therefore, looked at the concept of information packaging and repackaging, their various forms and the importance of information, the reasons for information packaging and their functions. Strategies for information packaging and repackaging in libraries and information centres, type of users/their information needs and the sources.

Citation

Echem, M.E. and Lulu-Pokubo, E.P. (2021), "Packaging and Repackaging of Information Products and Services for Effective Service Delivery", Chigwada, J.P. and Nwaohiri, N.M. (Ed.) Examining the impact of industry 4.0 on academic libraries, Emerald Publishing Limited, Leeds, pp. 77-89. https://doi.org/10.1108/978-1-80043-656-520201016