Group Conflict

Abstract

This chapter reviews research on group conflict from three perspectives. First, a development perspective of group conflict understands conflict as a natural part of group history. This view emphasizes progress through conflict as a precondition for group growth and productivity. Second, an instrumental perspective of group conflict differentiates between functional and dysfunctional conflict. Research in this area focuses on the preconditions for functional conflict while reducing the likelihood of dysfunctional conflict. Finally, a political perspective situates conflict as tension between advantaged and disadvantaged social groups. The focus of this view is on empowering marginalized voices in groups. After examining these three perspectives, the chapter highlights how each might approach conflict in potentially nuanced contexts such as intergroup conflict, virtual teams, and third-party resolutions.

Citation

Garner, J.T. (2021), "Group Conflict", Beck, S.J., Keyton, J. and Poole, M.S. (Ed.) The Emerald Handbook of Group and Team Communication Research, Emerald Publishing Limited, Leeds, pp. 245-259. https://doi.org/10.1108/978-1-80043-500-120211016