A Network Approach to Studying Team Functioning

Abstract

Research on organizational teamwork is increasingly highlighting the patterned nature of the relational processes (e.g., communication, backup behavior) and psychological states (e.g., trust, shared cognition) that underlie team effectiveness. However, studies of teams often rely on methodologies that do not explicitly assess the underlying patterns of relational processes and states. Social network approaches offer an appealing alternative to the typical methodologies used in team research given that network approaches provide both the theory and methodology necessary to conceptualize and investigate patterns of interactions among group members. Despite the advantages of social network approaches, many team researchers are unfamiliar with the network paradigm and its associated methodologies. The purpose of this chapter is to clarify how networks can be leveraged to answer key research questions related to the study of team functioning and effectiveness. We begin by discussing the evolution and eventual convergence of team research and network approaches. Then, we examine the current state of the literature at the intersection of teams and networks in order to identify key takeaways and remaining questions. We conclude by highlighting opportunities for the future of team network science.

Citation

Jones, J.M., Carter, D.R. and Contractor, N.S. (2021), "A Network Approach to Studying Team Functioning", Beck, S.J., Keyton, J. and Poole, M.S. (Ed.) The Emerald Handbook of Group and Team Communication Research, Emerald Publishing Limited, Leeds, pp. 89-108. https://doi.org/10.1108/978-1-80043-500-120211008