Qualitative Methods for Studying Group Communication

Abstract

This chapter summarizes many conceptual, theoretical, and methodological topics related to studying group communication using qualitative research methods. First, it explains five of the most common theoretical frameworks used by group communication scholars (i.e., symbolic convergence theory, bona fide group perspective, unobtrusive control theory, dialectical theory, and structuration theory). Next, it discusses best practices and issues related to different data collection methods including observations, historical case studies, ethnographies, focus groups, and interview studies. Then, the chapter describes two primary data analytic tools, various iterations of constant comparison method, and qualitative content analysis. Finally, the chapter describes several innovative qualitative methods that may lead to new understandings of group communication processes including discourse analysis and discourse tracing, as well as new approaches to collecting qualitative network data and mediated data. The chapter concludes with a discussion of future research suggestions.

Citation

Kramer, M.W. and Zanin, A.C. (2021), "Qualitative Methods for Studying Group Communication", Beck, S.J., Keyton, J. and Poole, M.S. (Ed.) The Emerald Handbook of Group and Team Communication Research, Emerald Publishing Limited, Leeds, pp. 73-88. https://doi.org/10.1108/978-1-80043-500-120211007