To read this content please select one of the options below:

Glossary

Managing Customer Experiences in an Omnichannel World: Melody of Online and Offline Environments in the Customer Journey

ISBN: 978-1-80043-389-2, eISBN: 978-1-80043-388-5

Publication date: 26 November 2020

Citation

(2020), "Glossary", Dirsehan, T. (Ed.) Managing Customer Experiences in an Omnichannel World: Melody of Online and Offline Environments in the Customer Journey, Emerald Publishing Limited, Leeds, pp. 315-320. https://doi.org/10.1108/978-1-80043-388-520201024

Publisher

:

Emerald Publishing Limited

To read this content please select one of the options below:

Please note you do not have access to teaching notes

Citation

Publisher

All feedback is valuable

Report an issue or find answers to frequently asked questions