Sustainable Business Models and Value Creation

Abstract

The chapter covers a framework to design innovative business models to articulate a sustainable value narrative with a customer-centric approach, and it describes the rationale of how an organization creates, delivers, and captures value. Every organization has a business model, even if the word “business” is not used as a descriptor. Additionally, the chapter will documents a case and presents a challenge.

To develop the framework, the chapter followed a customer-centric approach in order to build a sustainable business model and create economic, social, and environmental value.

Citation

Corrales-Estrada, M. (2019), "Sustainable Business Models and Value Creation", Corrales-Estrada, M. (Ed.) Innovation and Entrepreneurship: A New Mindset for Emerging Markets, Emerald Publishing Limited, Leeds, pp. 141-157. https://doi.org/10.1108/978-1-78973-701-120191010