ITSM Culture
Delivering ITSM for Business Maturity: A Practical Framework
ISBN: 978-1-78973-254-2, eISBN: 978-1-78973-251-1
Publication date: 6 March 2019
Citation
Weed-Schertzer, B. (2019), "ITSM Culture", Delivering ITSM for Business Maturity: A Practical Framework, Emerald Publishing Limited, Leeds, pp. 101-129. https://doi.org/10.1108/978-1-78973-251-120191004
Publisher
:Emerald Publishing Limited
Copyright © 2019 Emerald Publishing Limited