Prelims
Developing Insights on Branding in the B2B Context
ISBN: 978-1-78756-276-9, eISBN: 978-1-78756-275-2
Publication date: 9 August 2018
Citation
(2018), "Prelims", Koporcic, N., Ivanova-Gongne, M., Nyström, A.-G. and Törnroos, J.-Å. (Ed.) Developing Insights on Branding in the B2B Context, Emerald Publishing Limited, Leeds, pp. i-xx. https://doi.org/10.1108/978-1-78756-275-220181015
Publisher
:Emerald Publishing Limited
Copyright © 2018 Emerald Publishing Limited
Half Title Page
DEVELOPING INSIGHTS ON BRANDING IN THE B2B CONTEXT: CASE STUDIES FROM BUSINESS PRACTICE
Title Page
DEVELOPING INSIGHTS ON BRANDING IN THE B2B CONTEXT: CASE STUDIES FROM BUSINESS PRACTICE
EDITED BY
NIKOLINA KOPORCIC
Åbo Akademi University, Finland
MARIA IVANOVA-GONGNE
Åbo Akademi University, Finland
ANNA-GRETA NYSTRÖM
Åbo Akademi University, Finland
JAN-ÅKE TÖRNROOS
Åbo Akademi University, Finland
United Kingdom – North America – Japan – India – Malaysia – China
Copyright Page
Emerald Publishing Limited
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First edition 2018
Copyright © 2018 Emerald Publishing Limited
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ISBN: 978-1-78756-276-9 (Print)
ISBN: 978-1-78756-275-2 (Online)
ISBN: 978-1-78756-277-6 (Epub)
About the Editors
Dr. Maria Ivanova-Gongne is a Postdoctoral Researcher and Lecturer in International Marketing at Åbo Akademi University, Finland. Her research interests include business-to-business marketing management, particularly the aspects of business interaction, managerial sensemaking, and culture in international business-to-business relationships and networks. Her work has appeared in international top journals such as Industrial Marketing Management, Scandinavian Journal of Management, Journal of Business and Industrial Marketing, and European Management Journal.
Dr. Nikolina Koporcic is a Postdoctoral Researcher in International Marketing, affiliated with the School of Business and Economics (Åbo Akademi University), and Turku School of Economics (University of Turku). Her research interests include areas of corporate branding, business-to-business relationships, and networks. In particular, she is studying the importance of Interactive Network Branding for small- and medium-sized enterprises (SMEs) in business markets. Nikolina has published her research in Industrial Marketing Management and Econviews. Nikolina Koporcic can be contacted at: nikolina.koporcic@abo.fi.
Anna-Greta Nyström, DSc (Econ.), is a Senior Lecturer at Åbo Akademi University School of Business and Economics. Anna-Greta holds a Doctoral Degree in International Marketing from the Åbo Akademi University School of Business and Economics. Her doctoral research focused on industry change in the Finnish telecommunications sector, with a special focus on technological convergence and business network dynamics. Anna-Greta has published her research in Industrial Marketing Management, Journal of Business Research, Journal of Engineering and Technology Management, AMS Review, and Journal of Business and Industrial Marketing, among others. Anna-Greta’s current research interests include business networks and change, business opportunities in high-tech industries, media convergence, and changing media consumption patterns.
Jan-Åke Törnroos is Professor Emeritus of International Marketing at the School of Business and Economics at Åbo Akademi University, Finland. He has published his research in the areas of Business Marketing in Networks, International Marketing, and Inter-Cultural Management. He has also done research in qualitative inquiry and process research in business market management. His research is published in, for example, Industrial Marketing Management, Journal of Business Research, European Journal of Marketing, and Journal of Business & Industrial Marketing.
List of Contributors
Michela Airava | School of Business and Economics, Åbo Akademi University, Finland |
Stella Andersson | School of Business and Economics, Åbo Akademi University, Finland |
Robert Bamm | School of Business and Economics, Åbo Akademi University, Finland |
Atte Cederqvist | School of Business and Economics, Åbo Akademi University, Finland |
Natalie Fallström | School of Business and Economics, Åbo Akademi University, Finland |
Inka Hedman | School of Business and Economics, Åbo Akademi University, Finland |
Marc Helbling | School of Business and Economics, Åbo Akademi University, Finland |
Hannah Hermans | School of Business and Economics, Åbo Akademi University, Finland |
Maria Ivanova-Gongne | School of Business and Economics, Åbo Akademi University, Finland |
Kaisa Joukanen | School of Business and Economics, Åbo Akademi University, Finland |
Kalle Joukanen | School of Business and Economics, Åbo Akademi University, Finland |
Niko Kananen | School of Business and Economics, Åbo Akademi University, Finland |
Fuad Hasan Khan | School of Business and Economics, Åbo Akademi University, Finland |
Nikolina Koporcic | School of Business and Economics, Åbo Akademi University, Finland |
Lena Lindholm | School of Business and Economics, Åbo Akademi University, Finland |
Tove Lindholm | School of Business and Economics, Åbo Akademi University, Finland |
Liljeström Mats | School of Business and Economics, Åbo Akademi University, Finland |
David Mullo | School of Business and Economics, Åbo Akademi University, Finland |
Tette Niinimäki | School of Business and Economics, Åbo Akademi University, Finland |
Anna-Greta Nyström | School of Business and Economics, Åbo Akademi University, Finland |
Thao Phuong (Le) Orrensalo | School of Business and Economics, Åbo Akademi University, Finland |
Maria Pokryshkina | School of Business and Economics, Åbo Akademi University, Finland |
Pihla Ruohonen | School of Business and Economics, Åbo Akademi University, Finland |
Emma Saarela | School of Business and Economics, Åbo Akademi University, Finland |
Wilhelmina Sirén | School of Business and Economics, Åbo Akademi University, Finland |
Tomi Snäll | School of Business and Economics, Åbo Akademi University, Finland |
Jesper Sundell | School of Business and Economics, Åbo Akademi University, Finland |
Derek Sundén | School of Business and Economics, Åbo Akademi University, Finland |
Mirjam Sundkvist | School of Business and Economics, Åbo Akademi University, Finland |
Jan-Åke Törnroos | School of Business and Economics, Åbo Akademi University, Finland |
Anette Vierimaa | School of Business and Economics, Åbo Akademi University, Finland |
Sara Vikström | School of Business and Economics, Åbo Akademi University, Finland |
Jutta Viskari | School of Business and Economics, Åbo Akademi University, Finland |
Johan Wilenius | School of Business and Economics, Åbo Akademi University, Finland |
List of Abbreviations
AM | Amplitude modulation |
B2B | Business to business |
B2C | Business to consumer |
CEO | Chief Executive Officer |
CRM | Customer relationship management |
CSR | Corporate social responsibility |
CSV | Creating shared value |
FM | Frequency modulation |
FinTech | Financial technology |
HR | Human resource |
HRM | Human resource management |
IT | Information technology |
KM | Knowledge management |
NGO | Non-government organization |
OTT | Over the top |
R&D | Research & development |
SME | Small- and medium-sized enterprise |
TBL | Triple bottom line |
List of Figures
Chapter 3 | ||
Figure 3.1 | Wiig’s KM Cycle | 57 |
Chapter 4 | ||
Figure 4.1 | The Key Features of the Three Employer Brands | 87 |
Chapter 6 | ||
Figure 6.1 | Development of B2B Relationships | 116 |
List of Tables
Chapter 2 | ||
Table 2.1 | Two Models of Key Corporate Identity Constructs | 38 |
Table 2.2 | Corporate Identity Models and Practice: The Case of Uniko | 46 |
Chapter 4 | ||
Table 4.1 | A Model for Integrating CSR in Employer-branding Elements | 89 |
List of Appendices
Chapter 1 | ||
Appendix | Interview Questions — Axel Technologies | 25 |
Chapter 2 | ||
Appendix 1 | Interview Questions — Mr. Kennet Niinimäki (Uniko) | 50 |
Appendix 2 | Interview Questions — CEO Pauli Ratu (Uniko) | 50 |
Chapter 3 | ||
Appendix 1 | Employee Buy-in Matrix (Questions) | 71 |
Appendix 2 | Interview Questions for Teleste | 72 |
Chapter 5 | ||
Appendix | Interview Questions | 112 |
Preface
In planning and writing this book, it has become increasingly apparent that the role of corporate branding is a topical area for both business practice and academic research. The brand management research area has developed since the 1980s, but has been, up until now, strongly dominated by business-to-consumer (B2C) perspectives. Despite its importance for modern companies’ business operations, the corporate branding approach in business-to-business (B2B) marketing has so far gained much less attention from both marketing scholars and practitioners.
Business marketing denotes the significant role of business relationships and networks as regards corporate branding. The “market,” as such, consists of firms and organizations, which are interdependently producing value in the form of products and services, or combined offerings to other firms on the market. These key characteristics of business markets furthermore set the scene for how corporate branding of a single company, or group of companies, in business markets could and should be managed. With this in mind, we believe that it is time to develop our understanding of this relevant field of marketing research and practice.
This book started as a joint effort at our business school, where the graduate student teams wrote chapters on diverse themes related to corporate branding, during an advanced level course titled “Management of Industrial Brands.” During the course, we could see a clear interest in exploring different perspectives of the concept, and how the topics explored would have a practical relevance for business managers. The aim of the book was to tackle the key concepts of corporate branding, and evaluate them in specific practical settings. In most chapters, the themes have been explored through specific case firms, and practical examples of how they have dealt with corporate branding in B2B markets. The presentations have gone through several peer reviews, and the texts are written in an easy-to-follow manner. In each of the chapters, the authors have addressed the implications for practitioners as regards to corporate branding. Subsequently, we have been able to present a multi-facetted view on corporate branding through the 11 chapters of this edited volume.
The editors have critically examined the chapters during and after the course. The final editing was conducted after a decision to publish was made by the Emerald Publishing Company. The editors gratefully acknowledge the support of the Publisher in the final editing process.
We hope that the book finds its readers both in business schools around the world and among practitioners and aids in identifying the importance of corporate branding in business marketing.
Nikolina Koporcic
Maria Ivanova-Gongne
Anna-Greta Nyström
Jan-Åke Törnroos
The Editors
- Prelims
- Introduction: An Overview of the Current State of B2B Branding Research
- Chapter 1 Value of B2B Branding
- Part 1 Internal Branding
- Chapter 2 Developing Corporate Brand Identity
- Chapter 3 Brand Knowledge Sharing
- Chapter 4 The Use of Corporate Social Responsibility in Employer Branding
- Part 2 External Branding
- Chapter 5 Brand Image as a Facilitator of Relationship Initiation
- Chapter 6 Maintaining B2B Relationships through Branding
- Chapter 7 Branding within B2B Sales
- Part 3 Contemporary Perspectives on B2B Branding
- Chapter 8 Understanding Emotions in B2B Branding
- Chapter 9 Online Branding and the B2B Context
- Chapter 10 Creating and Maintaining a Sustainable Brand
- Chapter 11 Dangerous Mistakes and Severe Blunders within B2B Branding
- Summary: Branding in the B2B Context and Future Challenges
- Index