Index

Citation

Toomer, J., Caldwell, C., Weitzenkorn, S. and Clark, C. (2018), "Index", The Catalyst Effect, Emerald Publishing Limited, Leeds, pp. 199-205. https://doi.org/10.1108/978-1-78743-551-320181021

Publisher

:

Emerald Publishing Limited

Copyright © 2018 Emerald Publishing Limited

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INDEX

Active listening

, 23

Adaptive Coaching: The Art of Practice of a Client-Centered Approach to Performance Improvement (Bacon and Voss)

, 153

Altruism

, 74

Amplifying impact

, 5, 6, 123–124, 166

Arad, Avi

, 37

Arakawa, Dana

, 35

Arrogance

, 28–29

feedback

, 30

listening

, 29

questioning

, 29

Attitude, “can-do”

, 87–88

Attributes, cultural performance

, 63

Audience assumptions

, 25

Austin, Tommy

, 70

Baer, Drake

, 161

Baldrige, Malcolm

Baldrige Framework and Value System

, 130

criteria

, 130–131

Bandura, Albert

, 64

Barriers, communication

, 27

Battier, Shane

, 1, 2, 39

Battier effect

, 2, 116

Behavior

catalytic

, 123

determination

, 171–178

counterfeit

, 15

opposite

, 15

selfless

, 75

trust

, 15

unethical

, 12–13

Behavioral feedback

, 25–26

Benchmarking

, 101

and team practices

, 104

Benevolence-based trust

, 14

Bird, Larry

, 126

Bowen, Jose

, 151

Brainstorm

, 166–167

Break away

, 81

Brock, Farnoosh

, 102–103

Bryant, Adam

, 100

Building credibility

, 5, 6, 7–8, 165

Bulldogs’ coach

, 10

Burger, Smash

, 35

Butler’s value

, 13

The Butler Way

, 10

Camaraderie

common commitment to purpose

, 60

healthy culture

, 61–63

at McDonald

, 59–60

“Can-do” attitude

, 87–88

Carnegie, Andrew

, 59

Catalyst

challenge for

, 91

community of

, 95–99

managers need for

, 2–4

propel performance, multiple

, 2

Catalytic behavior

, 123

determination

, 171–178

Catalytic competency

, 5–6, 155–157, 165–168

Catalytic leader

, 57, 89, 91–92

and team members

, 55, 101

Catalytic leadership

, 165

and teamwork

, 4–5

Catalytic skills

, 6

Catalytic teamwork and leadership

, 2, 5

Challenge for catalysts

, 91

Challenger communication disaster

, 26–27

Channel execution

, 88–89

Christensen, Clay

, 157, 158

model

, 157–158

Clark, Richard, Dr.

, 63, 64

Closed-mindedness

, 30

Coaching

, 140

cognitive

, 151

in education

, 151–153

Olympic athletes

, 149–150

in organizational settings

, 145–148

in practice

, 143–144

skills of outstanding

, 141–143

Coaching and Mentoring: How to Develop Top Talent and Achieve Higher Performance

, 144

Cognitive coaching

, 151

in education

, 151–153

Cognitive empathy

, 51

Cohesion

credibility to create

, 47

team performance requires

, 45–46

Cohesion creation

, 5, 6, 166

Cohesiveness

, 45

Commitment, passion and

, 132–134

Communicates Clearly

, 178

Communication

, 19–21, 61

barriers

, 27

disaster

, 26–27

effective

, 21–23, 26, 31

nonverbal

, 23

objectives

, 25

Community of catalyst

, 95–97

creation

, 97–99

Complacency

, 162–163

Conflicting and incomplete data

, 28

Conformity, group

, 31

Confront catalyst

, 52

Connections

with experience and existing knowledge

, 161–162

with expertise of others

, 161

with outside/nonjob phenomena

, 161

with trends

, 162

Content value vs. volume

, 26

Couch, Graham

, 76

Counterfeit behavior

, 15

Covey, Steven M.R.

, 15

Coworker’s mind

, 87

Creating cohesion

, 5, 6, 166

Creative construction

, 157

Creative destruction

, 157

Credibility

, 5, 6, 7–8, 165

to create cohesion

, 47

Cross, Rob

, 14

Crucial Decisions: Leadership in Policymaking and Crisis Management (Janis)

, 30

Cultural dynamics

, 61

Cultural performance attributes

, 63

Curiosity

, 100, 166

Cycling and energizing

, 81–82

Daily activities, engage in

, 166

Debriefing sessions

, 103

Decety, Jean

, 51

Demonstrate empathy

, 53

The Denver Post (Denver)

, 104

Dicklitch, Lee

, 126, 127, 128

Division I Men’s Basketball Championship

, 125

Doerr, John

, 89

Dolly, Thomas C.

, 105

Domestiques

, 82

Dow Jones Industrial Average (DJIA)

, 129

Doyle, Terry

, 151

Drafting

, 82

Duckworth, Angela

, 134, 135, 136

Dunbar, Jacob P.E.

, 73

rules

, 73–74

Durant, Kevin

, 133, 134

Ebbinghaus, Hermann

, 99

Edison, Thomas

, 161

Education

coaching in

, 151–153

mentoring in

, 151–153

Effective communication

, 21–23, 26, 31

Emotional empathy

, 51

Emotional intelligence

, 52, 154

Emotions

negative

, 51

performance-suppressing

activating and perpetuating

, 55–58

preventing/mitigating

, 53

turning around

, 54

power of

, 51–52

Empathy

, 52

in action

, 49–50

cognitive

, 51

demonstrate

, 53

emotional

, 51

Empowerment

, 88

Enthusiasm, “Rah rah”

, 55

Epiphanies

, 160

Ernest Shackleton’s leadership

, 112

Ewing Marion Kauffman Foundation

, 35

Excellence

, 61, 129–130

achieving

, 125–127

individual drive for

, 131–135

organizational, understanding and measuring

, 130–131

Excellence

, 129

Experimentation

, 104

Feedback

, 25–26

Follower

, 116–117

Following

, 111–112

art of

, 114–116

in OR

, 119–120

in real time

, 117

Formal meetings

, 92

Friendships, workplace

, 64–66

Gaiman, Neil

, 37

Generating momentum

, 5, 6, 79–80, 166

Genesis Award Program

, 149

Goleman, Daniel

, 52, 132

Graham, Voss

, 28

Grammy Awards

, 20, 21

Great Places to Work: The Business Case of a High-Trust Culture

, 16

Greenberg, Margaret H.

, 35

Greenleaf Center for Servant Leadership

, 118

Grit, passion and

, 134–135

Group conformity

, 31

Groupthink

, 30–31

Guest, David

, 39

Hallowell, Edward

, 51

Hamel, Gary

, 165

Harmony and Universality through Music (HUM)

, 20

Harvard Business Review (HBR)

, 62

Harvard Business Review (Hill and Lineback)

, 45

Hayward, Gordon

, 76

Healthy culture

, 61–63

Hill, Linda

, 45

Hincapie, George

, 83, 84

Hinkle, Tony

, 10

core principles

, 11

Horner, Victoria

, 75

Howard, Matt

, 77

Hsieh, Tony

, 4

HUM. See Harmony and Universality through Music (HUM)

Ideas

imaginative, in practice

, 160–162

spurring creative

, 157–158

Ideation

, 167

Imaginative ideas, in practice

, 160–162

Imaginative solutions

cultivating ability to develop

, 163–164

three-part pattern of

, 158–160

Improv

, 109, 110

Information-generating inquires

, 24

Inner-city school, revitalizing an

, 95–97

In Search of Excellence

, 129

Integrity

, 12–13, 61

and trust

, 16

Intelligence, emotional

, 52

James, LeBron

, 115

Janis, Irving

, 30

Jernstedt, Tom

, 125, 126, 127, 128

Jobs, Steve

, 161

Jobs theory

, 157, 158

Johnson, Magic

, 126

Kahn, Kamala

, 37

Kelleher, Herb

, 62

Kelley, Robert

, 115

Kouzes, James M.

, 8

LaPorte, Davie

, 104

Leadership

, 72–73, 112–114

and catalytic teamwork

, 2, 5

optimism

, 36

Leaders, reinforcing

, 148–149

Leading

, 111–112

in OR

, 119–120

in real time

, 117

Lead-out train

, 82

Leads and follows

, 6

Learning

experiences

, 99

organizations

, 98

at organization, team, and individual levels

, 105–106

ways to

, 100–101

Lieberman

, 75

Lineback, Kent

, 45

Listener

, 25

Listening, active and reflective

, 23

Luthans, Fred, Dr.

, 38

Lütke, Shopify

, 15

Make-A-Wish^®

, 70–72

Managers, need catalyst

, 2–4

Managers Not MBAs (Mintzberg)

, 169

Mankins, Michael

, 62, 63

March Madness

, 125, 127, 128

Marvel Comics

, 37

Mastered new skills

, 97

McClelland, David

, 85

McDonald’s, camaraderie at

, 59–60

Meetings, formal

, 92

Mental models

, 98

Mentor

, 137

caring

, 10

skills of outstanding

, 141–143

Mentoring

, 139–140

in education

, 151–153

in organizational settings

, 145–148

in practice

, 143–144

Michigan State vs. Indiana State NCAA Division I Men’s Basketball National Championship Game

, 126

Mindedness

closed-mindedness

, 30

open-mindedness

, 24

Mindguards

, 30

Mission and vision

, 86–87, 89–92

Momentum

defined

, 79

generating

, 166

progress requires

, 79–80

Morey, Daryl

, 1

Multiple catalysts propel performance

, 2

Multiplier effect

, 123–124

The Music of Strangers

, 19, 20

NBA’s Houston Rockets

, 1

NCAA Championship Tournament

, 2

NCAA Final Four Championship games

, 9

NCAA Men’s Final Four

, 127

NCAA team inspired performance (2014)

, 127–128

Negative emotion

, 51

Netflix

, 76

Network mentoring

, 144

Nonverbal communication

, 23

Nored, Ron

, 9

enthusiasm

, 10

values and skills

, 13

Noyce, Robert

, 35

Objectives and Key Results (OKR)

, 89, 90

Olympic athletes, coaching

, 149–150

Onyx Solar

, 159

Open-ended questions

, 24

Open-mindedness

, 24

Opposite behavior

, 15

Optimism

, 33–34

impact of

, 34–36

invigorating with

, 36, 38, 40–41

McDonald’s crew exemplifies

, 42–43

leadership

, 36

in practice

, 36–37

teammate

, 36

Organizational excellence

, 130–131

Organizational learning, team and

, 101–102

Organizational settings, mentoring and coaching in

, 145–148

Orwell, George

, 57

The Other Side of Innovation (Vijay Govindarajan)

, 162

Partnering

, 111–114

Passion

and commitment

, 132–134

and grit

, 134–135

Peale, Norman Vincent

, 36

Peloton, team position within

, 82

Performance

challenges

, 52

energize to elevate

, 85–88

Performance-suppressing emotions

activating and perpetuating

, 55–58

preventing/mitigating

, 53

turning around

, 54

Perlmutter, Isaac

, 37

Personal mastery

, 98

Personal rewards

, 87

Pessimism, impact of

, 39, 42

Peters, Tom

, 129, 130

Photovoltaic transparent glass technology

, 159

Posner, Barry Z.

, 8

Practices

, 102–103

Psychological capital phenomenon

, 38–39

Psychological dimensions

, 86

Psychological resilience

, 38, 42

Questions, open-ended and thought-provoking

, 24

Race, Kristen, Dr.

, 132

“Rah rah” enthusiasm

, 55

The Rain

, 20

Real time, follow and lead in

, 117

Real-Time Kinematic (RTK) technology

, 155

Reflective listening

, 23

Respect

, 61

Ross, J.

, 65

Sandeep Das

, 19, 20, 21, 26, 31, 32

Self, importance of putting team before

, 71–72

Self-assessment

, 171

Self-efficacy

, 42

Self-learning

, 101

Self vs. other

, 72

Selfless behavior

, 75

Selflessness

, 74–76

aimed at new teammate

, 76–77

drivers of

, 75–76

Self-reflection, in practice

, 179

Senge, Peter

disciplines

, 95–98

model

, 96

practices

, 98

Servant leadership

, 118

Shared vision

, 96, 98

Silk Road Ensemble

, 19, 20, 21, 31

Skepticism

, 27–28

Skills

curiosity

, 100

experimentation

, 100

practice, and more practice

, 99–100

upgrading and rejuvenating

, 99–100

Skyuka mountain

, 82–85

Smith

, 72

The Speed of Trust (Covey)

, 15

Sprinters

, 82

Stengel, Casey

, 101

Sterling, Kent

, 9

Stevens, Brad

, 2, 10, 14, 77

Stop, start and continue order

, 90–91

Storytelling

, 25

Structured educational experiences

, 101

Supervising, managing and

, 139

Supervisor

, 137–139

Synchronization

, 91

Systems thinking

, 98

The Talent Delusion (Chamorro-Premuzic)

, 163

Tanner, Matt

, 83

Taylor, James

, 170

Team

energy

, 86

learning

, 97, 98

and organizational learning

, 101–102

on track

, 13

Teammate optimism

, 36

Team members, mutual respect among

, 63–64

Team milestones, identification

, 90

Team performance

, 93

requires cohesion

, 45–46

Team problem solving

, 103

Team rewards

, 87

Team’s mission and vision

, 86–87

individual and team goals with

, 89–91

Teamwork, catalytic leadership and

, 4–5

Thought-provoking questions

, 24

Thorne, Jim

, 46

Track, team on

, 93

Trust

, 12–13

benevolence-based

, 14

integrity and

, 16

three dimensions of

, 14

“Trust battery”

, 15–16

Trust behavior

, 15

Turning around performance-suppressing emotions

, 54

Unethical behavior

, 12–13

Values

, 13

defined

, 14

identifying and demonstrating

, 14

Veasley, Willie

, 76, 77

Velocity

, 93

Vigilant catalysts

, 162

Volume vs. content value

, 26

Waterman, Robert

, 129, 130

Wealth of Nations (Adam Smith)

, 72

Werthner, Penny

, 149

Wharton@Work

, 117

White, D.J.

, 77

Workplace friendships

, 64–66

Yo-Yo Ma

, 19