Prelims
Leading with Presence: Fundamental Tools and Insights for Impactful, Engaging Leadership
ISBN: 978-1-78714-600-6, eISBN: 978-1-78714-599-3
Publication date: 1 March 2021
Citation
Knoppers, A.T., Obdeijn, M. and Giessner, S.R. (2021), "Prelims", Leading with Presence: Fundamental Tools and Insights for Impactful, Engaging Leadership, Emerald Publishing Limited, Leeds, pp. i-xviii. https://doi.org/10.1108/978-1-78714-599-320211010
Publisher
:Emerald Publishing Limited
Copyright © 2021 Emerald Publishing Limited
Half Title
LEADING WITH PRESENCE
Endorsement Page
Endorsements
Do you want to get a good grasp of the fundamentals of effective leadership communication? then I strongly recommend you read this book by three world-leading experts on leadership communication. Drawing on their years of experience teaching executives and MBA students, this well researched and accessible book combines deep insights from academic research with practical exercises and tips on how to alter your presence and voice and become a better communicator yourself in the process. If there is one book that you should read on persuasion and communication in the workplace, then surely this is the one!
Joep Cornelissen, Professor at Rotterdam School of Management, Erasmus University, and author of Corporate Communication: A Guide to Theory and Practice (SAGE, 6th edition).
Leading with Presence is a great read for anyone interested in how to better manage themselves and their teams. The book shows how we can use our bodies and our environments to perform up to our potential. It is filled with interesting anecdotes and the latest psychology on learning and performance.
Sian Beilock, PhD, is the author of Choke and How the Body Knows its Mind and President of Barnard College at Columbia University
Executive presence; we recognize it instantly the moment we are confronted with it…the authors finally succeeded in demystifying the notion of “presence” and nonverbal behaviour in leadership by establishing a unique connection between vast scientific knowledge and practical tools that will enable leaders to further increase their impact…
Ronald de Jong is Distinguished Professor of Practice in Business, Tilburg University, Chairman of the Philips Foundation and a Retired Member of the Executive Committee, Royal Philips.
In this book a triple synergy comes together; science, experience, and practical applicability, like in the training at RSM and several of their trainings. It is inspiring and reflects where you are. Provides valuable insights and is useful regardless your level of professional experience.
Kirsten van Benthem, Commercial Manager, Catalyze – Life Science Consultancy
Leading with Presence is an invaluable guide for anyone who seeks to ensure that their body and voice contribute to their positive impact. Antonie, Milly and Steffen’s collaboration have resulted in a treasure trove of principles, stories and exercises underpinned by thorough scientific evidence that will make you think about and enhance your non-verbal cues in a whole new way.
Nicola Kleyn, Professor of Corporate Marketing and Dean of Executive Education at Rotterdam School of Management
Effective communication is key for successful leadership. Yet respective books and seminars tend to only focus on verbal communication, while reducing non-verbal communication to a side-note. This book is therefore a breath of fresh air. It takes non-verbal communication center-stage by marrying science with practice and presenting concrete exercises and how-to-dos. An accessible read that makes it easy to get better at what matters most as a leader: effective communication.
Professor Dr. Niels Van Quaquebeke, Kühne Logistics University & University of Exeter
How do you get noticed and how do you connect to your audience? Seemingly two separate questions, the authors of Leading with Presence convincingly explain and teach us that these issues are two sides of the same coin. Based on the most recent scientific insights, this book offers a very practical guideline to improve your Presence through tons of helpful exercises. A must have in your business book library.
Renske Paans-Over, CHRO, Global head of talent, Randstad
Title Page
LEADING WITH PRESENCE
Fundamental Tools and Insights for Impactful, Engaging Leadership
By
Antonie T. Knoppers
Milly Obdeijn
Steffen R. Giessner
United Kingdom – North America – Japan – India – Malaysia – China
Copyright Page
Emerald Publishing Limited
Howard House, Wagon Lane, Bingley BD16 1WA, UK
First edition 2021
Copyright © illustrations and cover picture held by authors.
Illustrator: Jose Luis Tascón
Front cover photographer: Jan Koeman
Reprints and permissions service
Contact: permissions@emeraldinsight.com
No part of this book may be reproduced, stored in a retrieval system, transmitted in any form or by any means electronic, mechanical, photocopying, recording or otherwise without either the prior written permission of the publisher or a licence permitting restricted copying issued in the UK by The Copyright Licensing Agency and in the USA by The Copyright Clearance Center. Any opinions expressed in the chapters are those of the authors. Whilst Emerald makes every effort to ensure the quality and accuracy of its content, Emerald makes no representation implied or otherwise, as to the chapters’ suitability and application and disclaims any warranties, express or implied, to their use.
British Library Cataloguing in Publication Data
A catalogue record for this book is available from the British Library
ISBN: 978-1-78714-600-6 (Print)
ISBN: 978-1-78714-599-3 (Online)
ISBN: 978-1-78714-989-2 (Epub)
Contents
List of Figures | ix | |
List of Exercises | xi | |
About the Authors | xv | |
Acknowledgments | xvii | |
1 | Setting the Stage – Introduction to Presence; Our Definition, Inspiration, Values and Backgrounds | 1 |
The inspiration for our book | 1 | |
Who we are: our values and how it applies to Presence | 3 | |
Leadership and what it means to us | 5 | |
So what is Presence? | 7 | |
How our background connects with Presence | 8 | |
Aren’t you just born with Presence, or can you work on it? | 11 | |
A note on culture | 12 | |
A note on language | 13 | |
A note on what this book is, and what it is not about | 13 | |
A helicopter view of our chapters | 14 | |
2 | Understanding Presence as a Body–Mind Connection – A Scientific Perspective on the Body–Mind Connection, and its Relation to Presence | 17 |
Presence and nonverbal communication | 17 | |
Reading the body | 22 | |
Feeling the body | 27 | |
Body and mind | 29 | |
A final note on replicability of previous research findings | 31 | |
Conclusion | 32 | |
3 | Emotional Intelligence and Authenticity – Using YourEmotions to Strengthen Your Leadership | 39 |
Introduction on emotions | 39 | |
Emotional intelligence (EI) | 42 | |
Salovey and Mayer EI model | 43 | |
Perceiving and Expressing Emotions | 43 | |
Using emotions | 44 | |
Understanding emotions | 45 | |
Regulating Emotions | 46 | |
The Goleman EI model | 46 | |
Self-awareness: Recognizing, Understanding Your Emotions | 47 | |
Self-regulation: managing Your Emotions | 48 | |
Motivation | 50 | |
Empathy for others: recognizing and understanding other people’s emotions | 51 | |
Social skills such as proficiency in managing relationships and building networks: managing relationships | 54 | |
Emotions and communication | 55 | |
EI, leadership and performance | 56 | |
Working on your EI | 57 | |
Authenticity | 58 | |
Authenticity and vulnerability | 60 | |
Authenticity and leadership | 62 | |
Why feeling inauthentic might actually be a good thing | 65 | |
How to use the body–mind connection to work on your Presence | 67 | |
Awareness through observation | 69 | |
Inhibition, or simply said: Learn how to give up old habits | 69 | |
Giving (mental) direction to movement | 70 | |
Conclusion | 71 | |
4 | The Toolbox – A Practical Tool to Grow and Strengthen Your Presence | 79 |
Introduction | 79 | |
Physiological/physical responses to stress | 81 | |
The autonomic nervous system | 82 | |
Fight, flight or freeze | 83 | |
Recovery and balance | 84 | |
The Toolbox | 86 | |
A neutral, centered state of being | 86 | |
The four elements of the Toolbox | 90 | |
Pre-Toolbox: Warm-up | 91 | |
Toolbox Element: Grounding | 94 | |
Toolbox Element: Aligning | 98 | |
Toolbox Element: Breathing | 113 | |
Toolbox Element: Connecting | 129 | |
Conclusion | 148 | |
5 | The Voice – Vocal Variation and Expression: Key Elements to Strengthen Your Presence | 153 |
Why your voice matters | 153 | |
Some pitfalls in using your voice | 158 | |
Training your voice: a personal journey | 160 | |
Some vocal anatomy | 162 | |
Suggestions for practicing the vocal exercises | 163 | |
Vocal warm-up | 169 | |
Tools for your voice: vocal basics | 173 | |
Vocal basics: register/pitch | 173 | |
Vocal basics: volume | 181 | |
Vocal basics: tempo | 190 | |
The power of pauses, an important aspect of tempo | 194 | |
Vocal basics: emphasis | 202 | |
Vocal basics: diction, articulation and clarity | 206 | |
Vocal coloring: expression and connection | 212 | |
Imagination and vocal coloring | 214 | |
Movement and vocal coloring | 217 | |
Practicing your voice 3.0 | 224 | |
Conclusion | 225 | |
6 | Expressiveness – Leadership Presence through Movement, Gestures and the Use of Space | 231 |
What to do with those hands? | 232 | |
Gestures and movement | 235 | |
Movement and learning | 235 | |
Conclusion | 251 | |
7 | Practicing Presence – Strengthen Your (Online and Offline) Presence in Your Daily Professional Life | 253 |
Getting valuable feedback with a “buddy system” | 253 | |
Presentations | 259 | |
Technical notes on presenting | 264 | |
Storytelling | 266 | |
The power of storytelling | 268 | |
Stories as a powerful communication tool | 269 | |
Storytelling and leadership Presence | 270 | |
The elements of storytelling | 271 | |
Phone – and video – conferencing: your online Presence | 280 | |
Job interviews and other important meetings | 287 | |
Conclusion | 292 | |
8 | Epilogue | 295 |
Index | 299 |
List of Figures
Chapter 4
Fig. 1: | Image of Toolbox, grounding as a tree rooting in the earth | 97 |
Fig. 2: | Aligning along your central vertical axis | 102 |
Fig. 3: | The pelvic “water” bowl | 103 |
Fig. 4: | Grounding with your head gently floating upward | 105 |
Fig. 5: | Aligning while wearing your crown | 106 |
Fig. 6: | Alignment of the head | 107 |
Fig. 7: | Horizontal axis at ear level | 107 |
Fig. 8: | Aligning along the horizontal and vertical axes | 111 |
Fig. 9: | The diaphragm | 116 |
Fig. 10: | Breathing from the diaphragm | 120 |
Fig. 11: | Active sitting | 122 |
Fig. 12: | Active sitting with rooted feet | 123 |
Fig. 13: | (A and B) Exploring your kinesphere | 133 |
Fig. 14: | Focused vision and peripheral vision | 138 |
Chapter 5
Fig. 15: | Vocal anatomy | 162 |
Fig. 16: | Hearing your own voice | 169 |
Fig. 17: | Voice bubbling/lax vox therapy | 172 |
Fig. 18: | Resonating through your whole body | 177 |
Fig. 19: | Image of loudspeakers around the center of the body | 189 |
Fig. 20: | Active articulation; mouth movements | 208 |
List of Exercises
Chapter 2
Exercise 2.1: | Experiencing our nonverbal communication | 21 |
Chapter 4
Exercise 4.1: | Warming up the body | 91 |
4.1.1: Tapping | 91 | |
4.1.2: Stretching | 92 | |
4.1.3: Feet | 93 | |
Exercise 4.2: | Practicing grounding | 95 |
Exercise 4.3: | Practicing alignment | 100 |
4.3.1: Walking from your center | 100 | |
4.3.2: Create length and space | 101 | |
4.3.3: Aligning the pelvis: the pelvic bowl image | 102 | |
4.3.4: The string, or balloon | 104 | |
4.3.5: The crown | 104 | |
4.3.6: Alignment of your head | 106 | |
4.3.7: Alignment of the rib cage and chest | 108 | |
4.3.8: Alignment of the shoulders | 109 | |
4.3.9: Releasing arms and hands | 109 | |
4.3.10: Checking and integrating alignment | 110 | |
Exercise 4.4: | Practicing breathing | 118 |
4.4.1: Observing your breath while lying down | 118 | |
4.4.2: The breathing cycle | 119 | |
4.4.3: Breathing from the diaphragm | 120 | |
4.4.4: Active sitting | 122 | |
4.4.5: Candle breath | 124 | |
4.4.6: Shock breath | 124 | |
4.4.7: Sobbing breath | 125 | |
4.4.8: Dog breath 125 | ||
4.4.9: Mirror breath, opening your throat | 126 | |
4.4.10: Making space for breath | 126 | |
4.4.11: Controlled breathing | 126 | |
4.4.12: Standing: full body breath | 127 | |
Exercise 4.5: | Practicing connecting | 133 |
4.5.1: Exploration of your personal space | 133 | |
4.5.2: Exploration of the space around you; spatial awareness and peripheral vision | 137 | |
4.5.3: Practicing eye contact | 143 | |
4.5.4: Application of spatial awareness while walking | 144 |
Chapter 5
Exercise 5.1: | Voice exploration and awareness exercises | 164 |
5.1.1: Breath and sound | 165 | |
5.1.2: Activating the diaphragm with sounds: the “steam train” | 166 | |
5.1.3: Head position and sound | 166 | |
5.1.4: Exploring the mouth as an acoustic box | 167 | |
5.1.5: Hearing your own voice | 168 | |
Exercise 5.2: | Vocal warm-up | 169 |
5.2.1: Warming up the facial muscles | 169 | |
5.2.2: Warming up the voice | 171 | |
5.2.3: Voice bubbling/lax vox therapy | 171 | |
Exercise 5.3: | Register/pitch | 175 |
5.3.1: Working with a pitch app | 175 | |
5.3.2: Sighing/yawning with pitch | 175 | |
5.3.3: Grunting with various pitches | 176 | |
5.3.4: Resonance: finding your lower, middle and higher registers | 176 | |
5.3.5: Glides/sirens | 178 | |
5.3.6: Working through pitch with characters | 179 | |
5.3.7: Liveliness of speech versus a monotonous voice: practicing variety | 180 | |
Exercise 5.4: | Exploring volume | 183 |
5.4.1: Exploring volume with an open “ah” sound | 183 | |
5.4.2: Practicing volume with vowel sounds at the beginning of a word | 184 | |
5.4.3: Practicing volume with intention sentences | 185 | |
Exercise 5.5: | Playing with volume | 187 |
5.5.1: Varying with your volume | 187 | |
5.5.2: Reading a text out loud from a book, etc. with volume | 188 | |
Exercise 5.6: | Practicing tempo of speaking | 196 |
5.6.1: Average tempo | 197 | |
5.6.2: Slow tempo | 197 | |
5.6.3: Fast tempo | 198 | |
Exercise 5.7: | Rhythm of speech; timing and flow | 199 |
5.7.1: Rhythm and tempo: monotonous or lively speech | 200 | |
5.7.2: Rhythm and flow of speech | 200 | |
5.7.3: Varying tempo, including the use of pauses | 200 | |
Exercise 5.8: | Working on your emphasis | 203 |
5.8.1: Emphasizing certain words to change meaning to a sentence | 203 | |
5.8.2: Combining emphasis, pitch, volume and tempo to change your message | 204 | |
5.8.3: Using emphasis to convey emotion | 204 | |
5.8.4: Using a speech to practice emphasis | 204 | |
Exercise 5.9: | Practicing with articulation | 207 |
5.9.1: Moving your face | 207 | |
5.9.2: The cork | 207 | |
5.9.3: Plosive sounds | 208 | |
5.9.4: Tongue twisters to enhance clarity and diction | 209 | |
5.9.5: Iolanthe’s nightmare song | 210 | |
5.9.6: Articulatory agility | 210 | |
Exercise 5.10: | Vocal coloring and imagination | 214 |
5.10.1: Pssst and Kshhht exercise | 214 | |
5.10.2: The HEY exercise | 215 | |
5.10.3: Sentences in three emotions | 216 | |
Exercise 5.11: | Vocal coloring and movement | 218 |
5.11.1: Enthusiasm, joy | 218 | |
5.11.2: Determination | 219 | |
5.11.3: Compassion | 222 |
Chapter 6
Exercise 6.1: | Exploring hand rest positions | 234 |
Exercise 6.2: | Exploring gesture and movement | 239 |
6.2.1: Gestures, movement and kinesphere | 239 | |
6.2.2: Isolated movement or whole-body movement | 241 | |
6.2.3: Movement phrasing | 242 | |
6.2.4: Facial expression | 243 | |
6.2.5: Conscious or subconscious movement | 244 | |
6.2.6: Moving through space during presentations | 245 | |
6.2.7: Sitting during presentations and meetings | 248 |
Chapter 7
Exercise 7.1: | The “buddy system” | 255 |
Exercise 7.2: | Practicing with an actual presentation | 260 |
Exercise 7.3: | Understanding and building storytelling | 272 |
Exercise 7.4: | Practicing storytelling | 278 |
Exercise 7.5: | The pitch | 279 |
Exercise 7.6: | Being present; what is getting in the way? | 289 |
Exercise 7.7: | Be SMART and set yourself goals | 291 |
About the Authors
Antonie T. Knoppers is a trainer, coach, facilitator, guest speaker and actor. He is teaching as an adjunct faculty member at the Rotterdam School of Management (Erasmus University) for the MBA, EMBA, and Executive Education departments. He is also a Guest Faculty Member at Nyenrode University and the University of Maastricht. He holds a Master’s degree in International Economics and Finance from Brandeis University (Summa Cum Laude). He also holds a Master’s degree in Fine Arts from the University of San Diego/Old Globe Theatre. He works with a broad range of international and national corporations on leadership and personal development. Besides Presence training, Antonie’s company D&A Trainingen also gives a variety of other training such as communication skills, team-coaching, storytelling and presentation skills training. In addition, he coaches senior leaders and C-suite level managers on presentation and presence. He is half Dutch, and half American, and has lived and worked in many different countries
Milly Obdeijn is a trainer and coach with a performance and teaching background in dance. She is teaching as an adjunct faculty member at the Rotterdam School of Management (Erasmus University) for the MBA, EMBA and Executive Education departments. She holds a BA in Social Pedagogic Studies from the University of Applied Sciences Utrecht and a BA in Dance from Amsterdam University of the Arts (First degree teaching qualification). She is a certified somatic movement coach. She designs and facilitates programs aimed at personal and leadership development. She has more than 20 years’ experience working for (inter)national companies, Dutch ministries, universities and consultancies.
Steffen R. Giessner is Professor of Organisational Behaviour and Change at the Rotterdam School of Management, Erasmus University. He holds an MSc in Psychology from the University of Kent at Canterbury, UK, and a PhD in Psychology from the Friedrich-Schiller-University Jena, Germany. His research is located at the intersection of organizational psychology and management. His primary research topics are nonverbal communication of power, follower’s perceptions of leadership, antecedents of leader behavior and change management. He has authored and co-authored papers in the areas of organizational behavior, management and psychology. His research received media coverage in outlets like Forbes, the New York Times, Financial Times, The Guardian, Harvard Business Review, Harvard Business Manager and Wall Street Journal.
Acknowledgments
There are several people whom we would like to thank for their support, through which this book would have either taken much longer to write or would have been an impossible endeavor:
Boudewijn Bertsch for bringing Antonie and Milly together, fostering a wonderful collaboration and friendship which has lasted many years. Eric Waarts of the Rotterdam School of Management for bringing the three authors together and the support and guidance of the learning and development managers and program managers at the Rotterdam School of Management.
Jose Luis Tascón for his talent and wonderful images and patience with dealing with our many adjustments. Jan Koeman for his inspiring picture that was the basis for our cover page.
All the clients and participants we have coached and trained throughout the years, who have inspired us and given us valuable input. All our colleagues and partners who read our drafts and provided us with valuable feedback. All our teachers, mentors and inspirators, who recognized our talents and supported and challenged us to become who we are today.
Emerald Publishing and especially Niall Kennedy for his patience and support.
Antonie: Yih-Ling Pan for her unwavering support, love, inspiration and insights and allowing me to work in the wee hours of the morning and weekends, while peeling me away from the computer so that I was also able to have some free time. Yonina and Cissy for their enthusiasm, love, constant support and inspiration and creating awareness of body language and making sure my posture and alignment was always spot on. My dear friends and family both in the Netherlands and in the United States. Jan Gist for her absolutely superb voice coaching. Jan Curtis for her inspiration, support and passionate singing lessons. James Oleson for his passionate conducting during choir practice. Bob Moss for his valuable acting lessons and expert direction. Alan Langdon, one of the best acting teachers I’ve ever had. Brandeis International Business School for supporting my interest in both theater and business.
Milly: Dien Latour-Uijterschout (in memoriam), my master teacher in singing, voice work and mindfulness avant la lettre. Kindred spirit and very dear friend for many years. Jacques van Eijden for introducing me to Somatic Movement Coaching and to other great teachers in this field. Annie Perkins, Jessie Gordon, Nancy Gabor, Elise Lorraine, Amanda Wolzak and Patrice Kennedy for transferring their expertise and insights on many aspects of Presence training work to me; thank you for inspiring me, for your fidelity and all the adventures we experienced, working together for such a long time. Theo Hendriks for opening the world of storytelling to me and all the training sessions we facilitated together. And, of course, Rob Dijkman for his loving patience and trust in me and for sometimes dragging me away from behind the computer.
Steffen: Tanja for being patient with me while working on this book and Leo for motivating me to finish this book in time. The Rotterdam School of Management for supporting my work. Thomas Schubert for eliciting my interest into this topic.
- Prelims
- 1: Setting the Stage: Introduction to Presence; Our Definition, Inspiration, Values and Backgrounds
- 2: Understanding Presence as A Body–Mind Connection: A Scientific Perspective on the Body–Mind Connection, and its Relation to Presence
- 3: Emotional Intelligence and Authenticity: Using Your Emotions to Strengthen Your Leadership
- 4: The Toolbox: A Practical Tool to Grow and Strengthen Your Presence
- 5: The Voice: Vocal Variation and Expression: Key Elements to Strengthen Your Presence
- 6: Expressiveness: Leadership Presence Through Movement, Gestures and the Use of Space
- 7: Practicing Presence: Strengthen Your (Online and Offline) Presence in Your Daily Professional Life
- 8: Epilogue
- Index