The Work Process and Informal Work Practices

Abstract

This chapter provides an extensive review of literature on the interaction between and interdependence of informal and formal working practices in various workplace settings. The aim of the chapter is to elucidate the organisational, managerial, human relations and social factors that give rise to informal work practices and strategies, on the shop-floor not only at workers and work group levels but also at supervisory and managerial levels. This chapter helps the reader to understand the informal work practice of making a plan (planisa) in a deep-level mining workplace.

Citation

Phakathi, S.T. (2017), "The Work Process and Informal Work Practices", Production, Safety and Teamwork in a Deep-Level Mining Workplace, Emerald Publishing Limited, Leeds, pp. 37-67. https://doi.org/10.1108/978-1-78714-563-420171003