Index

Citation

Grayson, D. (2017), "Index", Take Care, Emerald Publishing Limited, Leeds, pp. 269-280. https://doi.org/10.1108/978-1-78714-292-320171004

Publisher

:

Emerald Publishing Limited

Copyright © 2017 Emerald Publishing Limited

---

INDEX

3M

, 123

5Ps

, 155–156

AACSB. See Association to Advance Collegiate Schools of Business (AACSB)

AARP. See American Association of Retired Persons (AARP)

AARP Public Policy Institute

, 15

AbbVie Israel

, 72

ABS See Australian Bureau of Statistics (ABS)

Accent on Family

, 140

Accenture

, 140, 181, 182, 233

Action for Carers and Employment

, 148

ACTUs. See Australian Council of Trade Unions (ACTUs)

Adjustments

, 193–194

Advisory Groups. See Steering Groups

Age UK

, 14–15, 134

Ageing Works

, 8, 55–56

Ajinomoto Group

, 111

ALF. See Assisted living facility (ALF)

‘All in Flex’

, 113–114

Alone and Caring Report

, 11

Alumni networks. See Peer group

AMBA. See International Association of MBAs (AMBA)

American Association of Retired Persons (AARP)

, 15, 239n7

American Express

, 233

Andersson, Robert

, 52

Apple

, 226

Archetypes. See Carer Archetypes

ASDA Walmart

, 183

Ashwell, James

, 35–39, 161–162

Assisted living facility (ALF)

, 30, 31

Association to Advance Collegiate Schools of Business (AACSB)

, 170

Associe International Inc.

, 161

Astellas, (Japanese-headquartered pharmaceutical company)

, 125

Australian Bureau of Statistics (ABS)

, 140, 239n8

Australian Council of Trade Unions (ACTUs)

, 213

Australian National Disability Insurance Scheme (NDIS)

, 226

Aviva

, 28–29, 87, 185, 254n157

Aviva Bristol pilot

, 87

‘Balancing Life and Work’ booklet

, 139

Barclays

, 233

B-Corps

, 162

Be Inspired Films

, 159–160

Belgian experience

, 205–206

‘Benefits for Staff’ leaflet

, 139

BG. See British Gas (BG)

Big hairy audacious goals (BHAGs)

, 102, 103

BitC

, 182

Black and Minority Ethnic (BME)

, 139

carers

, 20

community

, 213

See also Lesbian, gay, bisexual or trans (LGBT)

Blueprint for Better Business

, 73–75

BME. See Black and Minority Ethnic (BME)

Board Sponsor for Carers, Disability and Age

, 100

Bould, Emma

, 75–76, 202

Bridges Ventures

, 162

Briggs, Andy

, 87, 185

British Gas (BG)

, 71, 84, 175, 178–179

British Gas Employee Carer Network

, 178–179

British Telecom (BT)

, 71, 105, 117–122, 142, 143, 148

Being Prepared to Care

, 120

Carers Network

, 121–122

British Telecom Carers Passport

, 119–120

Brown, Suzette

, 30–32

Browne, John

, 92

Brunswick

, 232, 233

BT. See British Telecom (BT)

BT&IT. See Business Transformation and IT (BT&IT)

Business case

, 51–62, 75, 84–88, 108–111, 157, 202

Business in the Community

, 56, 87, 104, 130, 148, 181, 191, 214, 221

Business in the Community Northern Ireland

, 104–105

Business Transformation and IT (BT&IT)

, 40

Call to action

, 236–237

Cameron, Calum

, 223–224

Canadian Employers for Caregivers Plan (CECP)

, 205

Care Aider

, 134

Care and Employment pilots

, 208–209

Caregivers Israel

, 16, 72, 215, 221, 222

Caregiving Technologies

, 10, 184

Carer Archetypes

, 16, 19–20, 72, 215, 221, 222

Carer champions

, 100, 116

Carer isolation

, 229, 237

Carer Leave

, xxxiii, 79, 103, 203, 211, 226

Carer needs

, 42–46, 115, 188, 189, 204

Carer Network

, 76

Carer Passport

, 103–105, 104–111

access to information

, 105

flexible working

, 105–106

leave arrangements

, 104–105

Carer Positive

, 102, 152–155, 215

Carer Segment

, 20

Carer Survey (2014)

, 81

Carer(s)

, 4–5, 20

archetypes

, 19–20

associations

, 48, 116, 224, 227, 229, 231

barriers to self-identification as

, 80–83

caring for

, xlix

employers helping

, xxxix–xliii

give up work

, 35–39

isolation

, 11, 229, 237, 253n143

numbers

, 3, 6, 19, 52, 72, 180

organisation

, 216–218

policy

, 83, 88, 89, 90, 188

services for

, 47

strategies

, 204

working

, 11–14

workplace support for

, 47

See also Working carers

Carers (Equal Opportunities) Act (2004)

, 47

Carers Employee Network

, 140

Carers New Zealand

, 16–18

Carers People Policy

, 117

Carers Register

, 79, 136, 137, 138

Carers Rights Day

, 117

Carers Scotland

, 152

Carers Subgroup

, 143

Carers UK

, xxxix, 5, 10, 11, 12, 14, 15, 82, 84, 87, 101, 109, 118, 134, 148, 152, 174, 175, 188, 207, 216, 221

Carers Victoria

, xxxiii

Carers Week

, 100, 101, 117, 139, 179

Carers@Work Programme

, 114

‘Carers’ Networks

, 75, 76, 121–122, 139–148, 149, 174, 178, 179

Employers for Carers

, 148–149

success factors for creating and sustaining

, 146–147

typography

, 141–145

CareWise

, 153, 188

Caring

, 5–9, 21, 204

on carer health and well-being

, 10–11

for carers

, xlix

challenges (impact in life)

, 9–10

and economic benefits to State

, 17–18

across European Union

, 13–14

and finances

, 14–16

growth in caring responsibilities

, 39–45

and health

, 10–11

and SMEs

, 156–163

support around world

, 46

See also Working carers

Caring Journey

, 21–49

Caring Vicious Circle Nexus

, 9

Carnstone Partners LLP

, 157

Carroll, Archie

, 171

Carter, Rosalynn

, xxxix, 5

Casnocha, Ben

, 163

CBI Health Group

, 33, 34

CECP. See Canadian Employers for Caregivers Plan (CECP)

Centrica

, 153, 173–179, 202

Champion employers

, 185, 187–189

Champion groups

, 141

Chartered Institute of Personnel and Development (CIPD)

, 7–8, 12, 70, 71, 222

CIPD. See Chartered Institute of Personnel and Development (CIPD)

Circlers

, 22

Clinton, Hillary

, 85, 203

Coalition Government (2010–2015)

, 208

Cohen, Elaine

, 151

Collaborative commitments

, 224–227

Coming out as carer

, 78, 80–83

Commitment

, 192–193

Communication

, 196

Community, care in

, 51–63

Compassionate leave

, 42

‘Consortia’ model

, 198

Consultation forums

, 141

Continuing Professional Development (CPD)

, 223

Cook, Tim

, 92

Corporate Champions

, 100–103

Corporate Responsibility (CR)

, xlix, l, 150, 170

champion employers as public policy advocates

, 187–189

coalitions

, l, li, 149, 231

Digital Revolution

, 180–185

for Employers of Carers

, 170–179

returnships

, 186–187

Will-bes

, 180

Corporate social opportunities

, 62

Corporate Social Responsibility

, 171

CPD. See Continuing Professional Development (CPD)

CR Coalitions

, 214, 220

Cranfield University

, 170, 236

Credit Suisse Carer Network

, 143–145, 186

Culture

, 58

Davis, Sally

, 120

De Gennaro, Adriano

, 28–29, 87

Deloitte

, 18, 125

Deloitte Australia

, 229

Deloitte Ireland’s Emergency Backup Dependent care

, 125

Dementia

, 20, 38, 39, 40, 41, 161, 260

Designated Power of Attorney (DPOA)

, 31

Development agencies

, 209–210

Digital Revolution

, 180–185

Disability & caring overlaps

, 140

Distance carer

, 4, 67, 110

DPOA. See Designated Power of Attorney (DPOA)

Drucker, Peter

, 90

Eales, Jacquie

, 80, 81

EAP. See Employee Assistance Programme

‘Early adopter’ employers

, 219–222

Edwards, Keith

, 142

EFC Sample Carers Policy

, 90–91

Electronic Communications Policy

, 91

Emergency Backup Care

, 124–125

Emory University

, 125

Employee Assistance Programme (EAP)

, xxxiii–xxxiv, 29, 79, 122–124, 175, 198–199

independently-provided

, 175

Employee carer needs

, 42–45

Employee engagement

, 57–59

Employee networks

, 177

Employee Passport

, 104

Employee surveys

, 82

Employers

and Caring Journey

, 27–39

helping carers

, xxxix–xliii

labour-market initiatives

, 212–213

See also Working carers

Employers for Carers (EfC)

, xxxix–xl, 5, 60, 71, 87, 148–149, 174, 176, 198, 208, 209, 216–218, 219, 231

Employers networks

, 148, 216–222, 231

arguments for

, 53

and business case

, 51, 84–88

and Carers’ associations

, 224, 229, 231

and Corporate Responsibility coalitions

, 149, 231

Critical Success Factors

, 145, 146–147, 220–222

‘early adopter’ employers

, 202, 219, 221

Helen’s case

, xxvii–xxxiv

and individual initiative

, 77, 221, 236

Employers of Carers

, 203

‘Caroline Waters’ Top 20 Tips

, 153–155

Corporate Responsibility for

, 170–189

See also Working carers

Employment for Caring

, 219

Enabling environment

, 94, 189, 201–227

End of life care

, 26, 44

Equal Opportunities Policy

, 90

Equality Act (2010)

, 48

Equilibrium shift

, 237–238

EQUIS

, 170

Ernst & Young Global Limited (EY)

, 10, 93

Eshel JDC

, 72

ETUC. See European Trade Union Confederation (ETUC)

Euro-carers. See European Association Working for Carers (Euro-carers)

Eurofound

, 13, 52

European Association of People Management

, 222

European Association Working for Carers (Euro-carers)

, 5, 52, 116, 217

European Social Fund

, 148

European Trade Union Confederation (ETUC)

, 213

Ex-carers

, 212

EY. See Ernst & Young Global Limited (EY)

Fallowfield, Tim

, 100–103, 116

Family Care Leave

, 111

Family care support

, 111–115

Family Caregiver Alliance

, 17

Family-supportive supervisor behaviours (FSSB)

, 61

Fannie Mae

, 126–127

Fast, Janet

, 188, 189, 224

Fearnley, Darren

, 109–110

Federal National Mortgage Association. See Fannie Mae

Financial support

, 47

Flexibility

, 42

Flexible working

, xxxiii, 27, 34, 42, 43, 47, 89, 105–106, 112, 128, 129, 137, 138, 159, 164, 176, 203, 208, 213, 230

arrangements

, 108

policy

, 91, 129, 175

See also Working carers

Fourth Industrial Revolution

, 181

Freelance Programmers

, 102

Freelance working caregivers

, 192–197

Freelancers

, 191–199

French Experience

, 206–208

FTI Consulting

, 95, 96, 99, 106

Future-friendly workplaces

, 163–164

GlaxoSmithKline

, 112

Global Alliance for Vaccines and Immunization (GAVI)

, 226

Goldman Sachs

, 186, 226

Google

, 233

Governments & caring

, 202–209

Goyer, Amy

, 29

Gratton, Lynda

, 55, 163, 164

Greater London Authority

, 210

Grosser Cleaning and Care Services

, 160

Happy Ltd

, 160–161

Harvard University

, 124

Hay, Alexis

, 147–148

Helping You Care

, 120

Hodges, Adrian

, 67, 232–233

Hoffman, Reid

, 163

Holzhausen, Emily

, 23

Home-working

, 34, 108, 142

Hughes, Alison

, 174–175, 177

Hughes, Craig

, 93–95, 202

Human resources management

, 222

Hyde Housing

, 72, 112

IACO. See International Alliance of Carer Organisations (IACO)

IBM

, 39–40, 42, 233

ICT. See Information and communication technology (ICT)

IFAs. See Independent Financial Advisers (IFAs)

IFFIm. See International Finance Facility for Immunisation (IFFIm)

IHRM. See International human resource management (IHRM)

Impact Venture UK (IVUK)

, 162

Implementation gap

, 151

Independent Financial Advisers (IFAs)

, 201, 223–224

Individual Employee Carer Profiles

, 27–30

Individual initiative

, 77, 221, 235

Informal care

, 6

Information and communication technology (ICT)

, 197

InformCare

, 116

INNOVAGE project

, 116

INRCA. See Instituto Nazionale Riposo e Cura Anziani (INRCA)

Instituto Nazionale Riposo e Cura Anziani (INRCA)

, 116

Integration

, 103–115

International Alliance of Carer Organisations (IACO)

, 217

International Association of MBAs (AMBA)

, 170

International Finance Facility for Immunisation (IFFIm)

, 225

International human resource management (IHRM)

, 149

Israel Business for Social Responsibility See MA’ALA

IVUK. See Impact Venture UK (IVUK)

Japan

, 48, 49, 115

Johns Hopkins University

, 83–84

Johnson, Helen

, 27, 89, 113, 202

Johnson and Johnson (J&J)

, 89

Joseph Rowntree Foundation (JRF)

, 182

Know-how

, 193

Knowledge Forums

, 143

KPMG

, l

Kuhn, Thomas

, 237

Kwok, Vivien

, 39

Leadership

, 92–100, 141

Leave Policy

, 91

Lesbian, gay, bisexual or trans (LGBT)

, 75, 139, 177, 234

carers

, 20

rights at work

, 233, 234, 235–236

See also Black and Minority Ethnic (BME)

LGBT. See Lesbian, gay, bisexual or trans (LGBT)

Lilly, Meredith

, 54

Line managers

, 127–130

Line-Manager Training Strategy

, 130–134

Line-managers

, xxxiii, 61, 67, 81, 127–134

LinkedIn

, 233

Listawood

, 157–158

Lloyds Banking Group

, 93, 133

Local and regional government

, 209–210

Local government & carers

, 201

London Fire Brigade

, 135

London Fire Brigade Carers Portal

, 135

Long-term Care examination

, 223

MA’ALA

, 215, 221–222

‘Managing pressure The Unipart Way’

, 129

Mandela, Nelson

, 238

Mastercard

, 233

May, Theresa

, 199

MC. See Mitsubishi Corporation (MC)

McKinsey & Company

, 233

McKinsey Global Institute

, 55

McLaren, Melody

, 191

tips for caring and freelancing

, 192–197

McNeil, Rupert

, 130

Measurement & reporting

, 151

Melville-Ross, James

, 95–100, 106

Mercer

, 8, 53, 87, 124

MetLife

, 53

Metropolitan Police

, 82, 210

Mezzo

, 209

Microsoft

, 226, 233

Miller, Jill

, 71

Miller, Jon

, 232, 233, 235

Minett, Chris, (Founder of Ageing Works)

, 8–9

Ministry of Justice

, 109–110

Miracle Workers

, 162

Mitsubishi Corporation (MC)

, 111

More-bes

, 22

My Family Care

, 163

MYRIAD

, 76

Nash, Kate

, 141, 145

National Alliance for Caregiving (NAC)

, 7, 81, 184

National Carers’ Strategy (2008)

, 47–48

National Disability Council (NDC)

, l, 60

National Study of Employers Reveals Increased Workplace Flexibility

, 112

NDIS. See Australian National Disability Insurance Scheme (NDIS)

NDIS Education Facilitator

, xxxii

Negative attitudes in workplace

, 133

Network Rail

, 75–76

New Zealand’s Employment for Caring leadership group

, 219

Newbies

, 21

NHS Education, Scotland

, 80

Nigriello, Frank

, 129

Non-governmental organization (NGO)

, 72, 209

Novitas BKK Krankenkasse

, 113

Ollie Black

, 162

One-child policy

, 230

Open for Business

, 232–236

Open University E-learning resource

, 130

Organisational culture

, 89–90

Organisational Development strategy (OD strategy)

, 132, 133

Osório, António Horta

, 93

Otsuka Pharmaceuticals in Japan

, 115

Paradigm shift

, 237–238

Parent Support Worker

, xxxii

Parker, Lucy

, 232

Part-Time Family Care and Work Leave

, 111

Path Forward

, 187

Peer group

, 141

People Like Me portal

, 134–139

Peters, Ian

, 84, 92, 174

Pilot Training Programme for Managers

, 176

Positive Ageing Co

, 124

Positive Ageing Company. See Mercer

Post-carers

, 22

Premises

, 196

Procter & Gamble

, 162

Products and services

, 195

ProZukunft

, 112

Pukka Herbs

, 159

Purpose

, 73–75

PWC

, 40, 71, 93–95

Pyramid, carer needs

, 188, 189, 224, 226

Ramo Cooper, Joshua

, 237

Recognition and rights

, 47–48

Recruitment

, 194

Respect a Caregiver’s time (ReACT)

, 78, 219, 231, 254n156

Responsible

, 100, 158

Retention

, 194–195

Retraining agencies

, 212–213

Return on investment (ROI)

, 87

Returner initiative

, 176

Returnships

, 186–187

Richards, Anne

, 44

Rubinstein-Taybi Syndrome (RTS)

, xxviii

Sahar, Nedhal

, 32, 33–35

Sainsbury’s

, 71, 100–103, 116–117

Sandwich carer

, 259

Sandwich Generation

, 39–45

Scope of caring

, 6

Scoping

, 78–84

Scott, Andrew

, 163–164

Scott-Parker, Susan

, 130–133

Scottish Court Service (SCS)

, 79

Scottish Courts and Tribunals Service (SCTS)

, 79–80, 136–139, 150–152

SDG. See Sustainable Development Goals (SDG)

‘See home’ (company in health sector)

, 62

Self-employed. See Freelancers

Self-employed carers

, 199

Self-employed co-operatives

, 198–199

Senior Care Planning programme

, 124

Senior management team (SMT)

, 72

‘Service voucher’ system

, 205

Services for carers

, 47

Seven Step framework

, 67

committing to action

, 88–103

engaging stakeholders

, 134–149

integration and implementation

, 103–134

making business case

, 84–88

measuring and reporting

, 149–155

scoping what matters

, 78–84

trigger identification

, 70–77

‘Sharepoint’ site

, 143

Shirley, Dame Steve

, 102, 248n93

SHRM. See Society for Human Resource Management (SHRM)

Signposting to external sources

, 115–134

‘Skills gap’

, 55

Skoll Foundation

, 237

Slaughter, Anne-Marie

, 84–86, 86, 127, 150

Sleeping Tiger

, 53

Small and medium enterprises (SMEs)

, 157

SMT. See Senior management team (SMT)

Snelling, Sherri

, 81

Social, Environmental & Economic impacts (SEE impacts)

, xlix

Social inclusion

, 52, 131, 213

Society for Human Resource Management (SHRM)

, 60, 112

Society of Later Life Advisers (SOLLA)

, 224

SPACE. See Supporting Parents and Carers and Everyone else (SPACE)

Specialist expertise on care options

, 125–127

Stages of CR maturity

, 171–173

Stakeholders

, 134–149

Standard Chartered

, 233

Standard Life

, 79, 147

Steering Groups

, 141

Suppliers and partners

, 195–196

Supporting Parents and Carers and Everyone else (SPACE)

, 95

Supportive employers of carers

, xl

creating networks

, 213–216

Survey for Carers (2015)

, 30

Sustainable Development Goals (SDG)

, 8, 183

Taisei Corporation

, 125

Task and Finish Group

, 208–209

Tata Group

, 187

Tax-incentives

, 227

Tesco

, 183

The 100 Year Life

, 55, 163–164

‘the bully-pulpit’

, 203

Theory of Change

, lii–liii

Thomson Reuters

, 233

ThyssenKrupp

, 112–113

‘Tipping Point’

, 197

Trade Union Congress (TUC)

, 213

Trade unions

, 213

Training agencies

, 212–213

Training and skills agencies & caring

, 201, 202, 212

Transport of London

, 210

Tribunal Service Carers Register

, 79

Triggers

for employers to act

, 70

to giving up work

, 16–17

identification

, 70–77

matrix

, 70

Trust

, 42

Typography of carer networks

, 141–145

UK Census

, 10

Unforgettable

, 39, 161–162

Unilever

, 102–103, 125, 126

Unipart

, 128–129, 130

University of Southern California (USC)

, 81

US National Alliance for Caregiving (NAC)

, 7

Valuing the Invaluable: 2015 Update

, 17–18

Vigilers

, 22

Virgin

, 233

Walker, Johnnie & Tiggy

, 3–4, 19, 239n1

Warner, Miriam

, 162

Waters, Caroline

, 118, 148, 153–155

Watts, Anne

, 148

Werk and Mantelzorg project

, 209

West Dunbartonshire Council

, 110

Westpac

, xxxi–xxxii, 113–114, 151, 202

Wheatley, Margaret

, 65

Wheatley Group

, 134–136

Will-bes

, 21, 180

Wilson, Katherine

, 71

Work and care combination

, 108–111

Work from home arrangement

, 42

‘Work-life balance’ initiatives

, 59, 61–62

Workforce Online

, 80

Working across European Union

, 13–14

Working caregivers

, 29–30

support vs. barriers for

, 30–31

Working carers

, 5, 11–14

business and other employers caring

, 53

in Canada

, 54

and employee engagement

, 56–62

and EU policies

, 52

and global war for talent

, 56

identification

, 80–83, 149, 152

needs

, 45–46, 189

numbers

, 3

retaining

, 56–62

and SDGs

, 8

Seven Step framework for employer

, 67

support for

, xlviii–li

See also Care(s); Employers of Carers

Workplace, care in

, 51–63

ageing workforce

, 55–56

care about working carers

, 53

corporate social opportunities

, 62

lost productivity

, 53–54

recruitment and retention costs

, 54–55

retaining working carers

, 56–62

Workplace support for carers

, 47

Xansa

, 102

YAMMER

, 177

Yeandle, Sue

, 46, 49, 203

Yeh, Chris

, 163