Towards an evaluation framework for telecare services

Abstract

Telecare is a new form of assistive technology that has the potential to offer benefits to a wide range of stakeholders including the service user, informal carers and formal care services. It is a complex intervention, combining selected items of technology and telecommunications equipment in combination with conventional community services in order to support independent living. An overview of a robust evaluation framework is presented that will enable services to be compared from several viewpoints. It also offers a means of considering individual service elements and their integration into an effective service delivering cost benefits to the health and social care economies as well as improved quality of life to service users.

Citation

Williams, G. and Doughty, K. (2007), "Towards an evaluation framework for telecare services", Journal of Assistive Technologies, Vol. 1 No. 1, pp. 42-47. https://doi.org/10.1108/17549450200700007