User‐led organisation leadership of support planning and brokerage
International Journal of Leadership in Public Services
ISSN: 1747-9886
Article publication date: 11 May 2012
Abstract
Purpose
The purpose of this paper is to offer an account of the role of user‐led organisations in a radically different approach to delivering local authority adult social care management functions.
Design/methodology/approach
Drawing on the evaluation of a two‐year project funded by the Office for Disability Issues as part of the Independent Living Strategy, this paper highlights some of the key learning points from this project.
Findings
The central finding is that user‐led organisations are capable of delivering this radically different way of working with quality (and possibly cost) gains. However, there are potentially significant barriers to overcome in order to achieve this.
Originality/value
The Government is exploring a greater role for the voluntary and community sector including user‐led organisations. It is widely acknowledged that “peer” support activity should play a key part in delivering the “personalisation agenda”. This paper highlights the fact that delivering this will require leadership, partnership and trust. A strategic vision is needed – but so is an eye for detail on operational delivery issues.
Keywords
Citation
Strong, S. (2012), "User‐led organisation leadership of support planning and brokerage", International Journal of Leadership in Public Services, Vol. 8 No. 2, pp. 83-89. https://doi.org/10.1108/17479881211260454
Publisher
:Emerald Group Publishing Limited
Copyright © 2012, Emerald Group Publishing Limited