A framework for implementing cost and quality practices within manufacturing

Abstract

Purpose

The techniques that help organisations implement leading edge cost and quality practices in manufacturing operations management are typically disparate and generic in nature. There is a need to identify integrated practices at the right level of granularity, based on a clear definition of the existing operations practices. This paper proposes a novel framework for achieving and maintaining good cost and quality operations management practice within a manufacturing environment.

Design/methodology/approach

The framework uses a new approach for identifying the profile of current activities and better practice activities for the roles of team leaders, cell leaders and operations managers within a manufacturing company.

Findings

The paper proposes a recommended set of context‐specific activities for these roles. These recommended activities are utilised to develop a cascade of deployable recommendations.

Originality/value

The framework is illustrated within a manufacturing environment producing complex product ranges. The implementation of the framework enables improved operational efficiency and effectiveness. It also enables the benefits of improved operational standardisation and consistency.

Citation

Tiwari, A., Turner, C. and Sackett, P. (2007), "A framework for implementing cost and quality practices within manufacturing", Journal of Manufacturing Technology Management, Vol. 18 No. 6, pp. 731-760. https://doi.org/10.1108/17410380710763886