360‐degree appraisal: a simple pragmatic solution

Abstract

Purpose

The purpose of this paper is to describe the use of a web‐based process of 360‐degree appraisal in teaching and district general hospital settings.

Design/methodology/approach

A total of 554 consultants were appraised by both peers and patients with over 16,000 replies using a web‐based questionnaire and patient survey.

Findings

Overall results were satisfactory, although in the areas of communication, team working and leadership there was evidence of room for improvement in 1 in 12 doctors especially in the fields of psychiatry, medicine and A&E. Those being appraised found the process positive.

Originality/value

The study demonstrates a simple pragmatic solution to consultant 360‐degree appraisal.

Citation

Mason, R., Power, S., Parker‐Swift, J. and Baker, E. (2009), "360‐degree appraisal: a simple pragmatic solution", Clinical Governance: An International Journal, Vol. 14 No. 4, pp. 295-300. https://doi.org/10.1108/14777270911007818