Changing your outsourcing partner: how to survive the transition

Abstract

Purpose

There are many dynamics within the workplace that are beyond the control of the facility manager. Seeks to consider the drivers that influence the need for managers to consider outsourcing or when changing an existing provider.

Design/methodology/approach

A conceptual discussion and approach are taken.

Findings

Outsourcing of services is one of the dynamics of the work place. Regardless of the type of outsourcing effort, there is a structured process that will help assure success. There are fixed and flexible costs that need to be budgeted, including some hidden expenses. A well planned transition with all parties is essential.

Originality/value

Provides a focus for the facility manager considering outsourcing.

Citation

Winters, P.M. (2005), "Changing your outsourcing partner: how to survive the transition", Journal of Facilities Management, Vol. 4 No. 1, pp. 72-80. https://doi.org/10.1108/14725960610644898